Top 4 Ecommerce specialist Jobs in Medina, Oh

Full-Time E-Commerce Sales & Customer Operations Specialist
UTV HQ —Canal Fulton, OH
- $16 - $20 an hour
- Overtime
- Research
- Office
- In-person
- Paid holidays
- Health insurance
Quick Apply
10d
Sr. eCommerce Specialist
Famous Supply —Akron, OH
- Full-time
- Merchandising
- Continuous improvement
- Product management
- Paid parental leave
- Paid holidays
Quick Apply
Amazon Account CARE Specialist
Seaman Corporation —Wooster, OH
- Full-time
- Hybrid work
- Oracle
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
E-Commerce Listing & Fulfillment Specialist
CRL LIQUIDATION —Akron, OH
- $15 an hour
- Full-time
- Background check
- Organizational skills
- Warehouse experience
- Employee discount
Quick Apply
6d

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Full-Time E-Commerce Sales & Customer Operations Specialist

UTV HQ
Canal Fulton, OH

Quick Apply

Job Details

Full-time
$16 - $20 an hour
10 days ago

Benefits

Paid holidays
Health insurance
Paid time off
Employee discount

Qualifications

Managing customer accounts
Client inquiry handling
E-commerce
Attention to detail
Client interaction via phone calls

Full Job Description

Pay: $16–$20 per hour
Hours: 40 hours per week, with the possibility of overtime
Schedule: Weekday daytime hours
Location: In person at UTV HQ in Canal Fulton, Ohio

Job Summary

UTV HQ is looking for a versatile and dependable person to support our e-commerce sales and customer operations.

This position involves more than answering sales calls. You’ll help customers find the right UTV accessories, process orders, coordinate with vendors, monitor drop-ship orders, obtain tracking information, and resolve issues throughout the order process.

The workload varies from day to day. When call volume is lighter, you’ll follow up with vendors, review open orders, research product and fitment questions, update customers, and assist with other e-commerce and customer-service projects. The right person will be comfortable taking ownership of problems and seeing them through to completion.

Customer Service and Sales

Answer phone calls and emails regarding products, fitment, pricing, availability, and existing orders
Help customers select accessories and parts based on their UTV and intended use
Provide helpful product recommendations and process phone orders accurately
Follow up on product inquiries, quotes, and customer questions
Assist customers with shipping, return, warranty, damaged-item, and order-related concerns
Build customer confidence through friendly, knowledgeable, and honest service

Order and Vendor Support

Communicate with vendors regarding availability, order status, estimated shipping dates, and product questions
Submit and monitor drop-ship orders
Obtain and record tracking information for vendor-shipped orders
Proactively review open orders and follow up on delays, backorders, or missing information
Keep customers informed when order details or shipping estimates change
Investigate order discrepancies and work with customers, vendors, and teammates to find appropriate solutions
Maintain accurate customer, order, and communication notes
Assist with related e-commerce, customer-service, and office projects as business needs change

What We’re Looking For

Previous experience in customer service, sales, e-commerce operations, order management, automotive or powersports parts, or a similar position
Strong and professional phone and email communication
The ability to manage an issue from the initial question through final resolution
Good judgment and problem-solving skills
Strong attention to detail when handling orders, fitment information, tracking numbers, and customer records
Comfort communicating with customers and vendors
Confidence using computers, email, Microsoft Office, and online order systems
The ability to organize multiple open tasks and follow up without constant direction
A dependable and flexible approach to changing daily priorities
UTV, powersports, automotive, or parts knowledge is preferred but not required

Position Details

Full-time position consisting of 40 hours per week
Weekday daytime schedule
Possibility of overtime based on business needs
In-person position at UTV HQ in Canal Fulton
$16–$20 per hour, based on directly relevant experience and skills
The upper end of the range is intended for candidates with demonstrated experience in areas such as e-commerce sales, UTV or automotive parts, product fitment, vendor coordination, or drop-ship order management
Product and system training provided

Benefits

After completing six months of employment, full-time employees are eligible for:

Paid time off that may be used for vacation, personal needs, or sick days
Paid major holidays
Healthcare coverage, with UTV HQ contributing 50% toward the cost
Employee discounts

How to Apply

Please submit your résumé with your application. In the Notes section, briefly tell us about a time you took ownership of a customer or order-related problem and followed it through to a successful resolution.

We’re looking for someone who enjoys helping customers, takes initiative during slower periods, and pays close attention to the details that keep orders moving.

Pay: $16.00 - $20.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

ecommerce specialist jobs in medina, oh

Full-Time E-Commerce Sales & Customer Operations Specialist

Sr. eCommerce Specialist

Amazon Account CARE Specialist

E-Commerce Listing & Fulfillment Specialist

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