Top 83 Help desk Jobs in Medina, Oh

Technology Applications Specialist
PRT Staffing —Parma, OH
- $22.21 - $28.00 an hour
- Monday to Friday
- Computer Science
- ERP systems
- Mid-level
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Technical Support Engineer - Tier 2 (hybrid)
Integrated IT Group —Twinsburg, OH
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Windows
- Health insurance
- Dental insurance
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Technical Support with MAC and Windows
Central Point Partners —Akron, OH
- From $22 an hour
- Contract
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Flexible schedule
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4d
IT Support Specialist
Ovation Workplace Services Inc —Valley City, OH
- $20 - $23 an hour
- Entry level
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Service Desk Analyst I
Fortress SRM LLC —Independence, OH
- $21 - $24 an hour
- Full-time
- Remote
- Google Workspace
- Computer Science
- Mid-level
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Help Desk Support Level 1
Accellis —Cleveland, OH
- Entry level
- Health insurance
- Paid time off
IT Support Specialist
CSM Companies, Inc —Richfield, OH
- Weekends as needed
- Mid-level
- Travel
- Associate's degree
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Technical Support Specialist
OverDrive, Inc. —Cleveland, OH
- Full-time
- Hybrid work
- Computer literacy
- Office
- Bachelor's degree
IT Support Technician
Virtual DataWorks —Akron, OH
- $45,000 - $65,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
12d
Help Desk Analyst
TTx Inc —Strongsville, OH
- On call
- Windows
- Bachelor's degree
- Experience equivalent to degree accepted
Helpdesk Technician
Computer Technology Management Services LLC (dba CTMS) —Akron, OH
- $43,900 - $46,000 a year
- US work authorization
- Trade school
- Communication skills
- Opportunities for advancement
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Tier 2 Technician
IT Voice —Cleveland, OH
- $55,000 - $65,000 a year
- 8 hour shift
- Computer literacy
- High school diploma or GED
- Driver's License
- Travel reimbursement
- Paid holidays
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IT Technician
Virtual DataWorks —Akron, OH
- $45,000 - $65,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
12d
Software Support Representatives
Payroll4Construction —Strongsville, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Health savings account
- Health insurance
Quick Apply
3d
Software Support Representative - September Hire
Foundation Software —Strongsville, OH
- Full-time
- Microsoft Word
- Basic math
- Office
- Health insurance
- Dental insurance
Quick Apply
Helpdesk Assistant
Kloud9 IT, Inc. —Cleveland, OH
- $35,000 - $45,000 a year
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
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Endpoint Support Specialist
Oberlin —Oberlin, OH
- Full-time
- Computer science
- Computer Science
- Mid-level
IT Support Specialist
AVI Foodsystems —Akron, OH
- Full-time
- Travel
- Organizational skills
- In-person
- Paid holidays
- Health insurance
Quick Apply
IT Support Specialist
Virtual DataWorks —Akron, OH
- Computer science
- Computer Science
- English
Community & Technical Support Services Administrator
Community Action Akron Summit —Akron, OH
- $56,908.80 - $71,219.20 a year
- Email
- Computer Science
- Marketing
- Pass drug screening
- 403(b) matching
- Paid holidays

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help desk jobs near medina, oh

Technology Applications Specialist

PRT Staffing -
Parma, OH

Quick Apply

Job Details

$22.21 - $28.00 an hour

Qualifications

Optimizing workflow processes
Customer communication
Client onboarding
Bachelor's degree in information technology
Computer Science
XML
IT quality control
Automation software
ERP systems
System performance optimization
Software implementation
Application deployment
Mid-level
Incident Escalation
Quality assurance experience within IT
Analysis skills
Bachelor's degree
Production management software
JavaScript
Customer support ticket management
User acceptance testing
Computer networking
Software documentation
Quality control operations
ServiceNow
Customer support
System deployment
Application Maintenance
Productivity software
Technical writing experience within technology

Full Job Description

Position: Technology Applications Specialist

Location: Parma, OH (onsite)

Pay: $22.21 to $28.00 per hour based on experience, technical skills, and overall fit

Schedule: Monday - Friday, 8:00 AM to 5:00 PM

Build Your Career in Enterprise Technology Support

PRT Staffing is seeking a Technology Applications Specialist to join a growing team supporting business critical software applications that power production, workflow automation, customer fulfillment, and operational success. This is an excellent opportunity for someone who enjoys solving technical problems, supporting users, improving business processes, and working with a variety of enterprise applications.

If you are passionate about technology, enjoy troubleshooting, and want to grow your career in application support and business systems, we want to hear from you.

What You'll Do:
As a Technology Applications Specialist, you will help maintain, support, test, troubleshoot, and optimize software applications used throughout daily operations.

Application Support Responsibilities

Support enterprise software applications and business process systems
Troubleshoot and resolve application related issues
Assist users with software functionality and workflow questions
Monitor application performance and recommend improvements
Document issues, solutions, and process updates

Business Systems and Workflow Support

Support workflow automation platforms and production management systems
Assist with onboarding new customers and software implementations
Participate in User Acceptance Testing and Quality Control activities
Support print on demand, workflow, and production applications
Configure and maintain application settings and workflows

Ticket and Service Management

Respond to application support requests and incidents
Track issues through ticketing and support systems
Escalate complex technical issues when necessary
Communicate effectively with users and project stakeholders

Continuous Improvement

Identify opportunities to improve business processes and workflows
Assist with optimization and automation projects
Support testing and deployment of system enhancements
Maintain accurate technical documentation and support materials

Preferred Experience:
Experience supporting one or more of the following technologies is highly preferred:

Enterprise application support
Business process applications
ERP systems
Workflow automation platforms
Production management systems
ServiceNow or similar ticketing systems
User Acceptance Testing (UAT)
Quality Assurance or Quality Control processes

Bonus Skills:
Candidates with any of the following experience will stand out:

XML
Active Directory fundamentals
Networking fundamentals
PowerShell
Bash
Python
JavaScript
Other scripting or automation languages

Qualifications:

Bachelor's degree in Information Technology, Computer Science, Business Technology, or a related field preferred. Equivalent professional experience will also be considered.
Strong computer troubleshooting and technical problem solving skills
Proficiency with Microsoft Office applications
Excellent verbal and written communication skills
Strong organizational and time management abilities
Ability to manage multiple priorities in a fast paced environment
Strong analytical and critical thinking skills
Customer focused mindset with a commitment to providing exceptional support

Ready to take the next step in your technology career Apply today and join a team where your technical skills, problem solving abilities, and commitment to customer support can make a real impact every day.

#PRTP

Quick Apply

Refine Your Search

help desk jobs in medina, oh

Technology Applications Specialist

Technical Support Engineer - Tier 2 (hybrid)

Technical Support with MAC and Windows

IT Support Specialist

Service Desk Analyst I

Help Desk Support Level 1

IT Support Specialist

Technical Support Specialist

IT Support Technician

Help Desk Analyst

Helpdesk Technician

Tier 2 Technician

IT Technician

Software Support Representatives

Software Support Representative - September Hire

Helpdesk Assistant

Endpoint Support Specialist

IT Support Specialist

IT Support Specialist

Community & Technical Support Services Administrator

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