Top 81 Collection agent Jobs in Melrose, Ma

Billing and Collections Specialist
Fire Equipment Inc —Medford, MA
- $34.00 - $38.50 an hour
- Full-time
- ERP systems
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Counter Manager- Macy's Natick Collection
Pandora Jewelry —Natick, MA
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- AD&D insurance
- Disability insurance
Collections Coordinator
iPROMOTEu —Wayland, MA
- $56,100 - $60,320 a year
- Research
- Mid-level
- Office
- Work from home
Quick Apply
2d
AR/Collections Specialist
Crown Uniform and Linen Service —Brockton, MA
- $22 - $24 an hour
- Full-time
- Basic math
- Research
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Drug & Alcohol Collection Specialist
Rapid DOT —Wilmington, MA
- $19 - $26 an hour
- Part-time
- Ability to walk for extended periods
- Computer literacy
- Urgent Care
- Paid training
Quick Apply
3d
Cash Collections Specialist (Accounts Receivable)
Dassault Systèmes —Waltham, MA
- $55,000 - $75,000 a year
- Urgently hiring
- Research
- Mid-level
- Office
- Paid holidays
- Disability insurance
Archives and Special Collections Assistant (Library Assistant II) - Framingham State University
Framingham State University —Framingham, MA
- $1,872.37 a week
- Full-time
- Microsoft Access
- Management
- Mid-level
Archives and Special Collections Assistant (Library Assistant II)
Framingham State University —Framingham, MA
- $1,872.37 a week
- Full-time
- Microsoft Access
- Management
- Mid-level
Billing & Collections Specialist
Enovis —Billerica, MA
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
10d
Data Collection Representative
RDSolutions —Medford, MA
- Part-time
- 18 years or older
- Clean driving record
- No experience needed
- Mileage reimbursement
- 401(k) matching
Dispatcher/Router Combo (WMHS), SID Collection
WM —Sharon, MA
- $26.86 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
Manager, Credit and Collections MA (Hybrid Schedule)
Eversource Energy Service Company —Westwood, MA
- $149,920 - $166,580 a year
- Full-time
- Hybrid work
- Customer service
- Office
- Residential
9d
Manager of Cash & Credit Collections - Americas
Dassault Systèmes —Waltham, MA
- $85,000 - $145,000 a year
- Oracle
- Finance
- 8 years
- Paid holidays
- Disability insurance
Collection Specialist
Peabody Essex Museum —Rowley, MA
- $21.63 - $24.07 an hour
- Temporary
- Google Workspace
- Maintenance
- Mid-level
Assistant Curator of the Collection
Isabella Stewart Gardner Museum —Boston, MA
- $75,000 - $85,000 a year
- Online Application
- Writing skills
- Public speaking
- 3 years
Data Collection Lab Manager
Generalist —Somerville, MA
- $40 - $50 an hour
- Contract
- 5 years
- Mentoring
- Recruiting
Librarian II - Collection Services
Town of Brookline —Brookline, MA
- $34.19 an hour
- Full-time
- Mid-level
- 3 years
- Communication skills
Collections Librarian
Harvard Graduate School of Education —Cambridge, MA
- $90,000 - $95,000 a year
- Full-time
- Hybrid work
- Oracle
- Mid-level
- 3 years
- Commuter assistance
- Health insurance
Quick Apply
Field Collection Specialist
RDSolutions —Burlington, MA
- Part-time
- Clean driving record
- High school diploma or GED
- Driver's License
- Mileage reimbursement
- 401(k) matching
Collections Librarian
Harvard University —Cambridge, MA
- Full-time
- Hybrid work
- Oracle
- Mid-level
- 3 years
- Commuter assistance
- Health insurance

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Billing and Collections Specialist

Fire Equipment Inc -
Medford, MA

Quick Apply

Job Details

Full-time
$34.00 - $38.50 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication

Full Job Description

Billing & Collections Representative

Location: Medford, MA (Onsite – 5 days/week) Department: Administration Reports To: Accounting Manager
Compensation: $34.00 – $38.50 per hour (based on experience

About Fire Equipment Inc. (FEI)

Fire Equipment Inc. (FEI) is a trusted leader in fire protection services across New England. With over 90 years of experience, FEI provides complete fire safety solutions—from design and installation to inspection, testing, and maintenance. Our team takes pride in delivering high-quality workmanship, operational excellence, and exceptional service to both our customers and employees.

Position Summary

The Billing & Collections Representative plays a key role in managing customer accounts, ensuring accurate billing, and driving timely collections of outstanding balances. This position works closely with internal billing teams and customers to resolve discrepancies, maintain account accuracy, and support overall cash flow.

This is a hands-on, execution-focused role requiring strong attention to detail, organization, and communication. The ideal candidate is comfortable working in a fast-paced environment, managing multiple priorities, and maintaining positive customer relationships while enforcing payment expectations.

Key Responsibilities

Collections & Accounts Receivable

Contact customers regarding past-due invoices and outstanding balances

Monitor and follow up on payment arrangements to ensure compliance
Resolve billing discrepancies impacting collections in a timely manner
Maintain accurate notes and status updates on customer accounts
Partner with internal teams to escalate and resolve delinquent accounts

Billing & Invoicing Support

Assist with invoice review and ensure billing accuracy prior to distribution
Support the preparation and processing of customer invoices
Investigate and resolve billing inquiries, disputes, and discrepancies
Ensure customers understand billing procedures, terms, and expectations
Coordinate with operations and service teams to validate billable work

Customer Communication & Account Management

Respond promptly to customer inquiries related to billing and account status
Maintain professional and positive relationships while enforcing collections policies
Work cross-functionally with internal departments to support account resolution
Communicate effectively with customers regarding payment timelines and expectations

Administrative & Operational Support

Support day-to-day collections and billing operations
Maintain organized and accurate documentation of customer interactions and account activity
Assist with reporting and tracking of collections performance and aging
Contribute to process improvements and workflow efficiencies

Additional Responsibilities

Perform other duties and administrative tasks as assigned to support business operations

Qualifications

2–5 years of experience in collections, billing, accounts receivable, or related administrative role
Strong understanding of billing processes and collections practices
Excellent communication and customer service skills
Strong organizational, problem-solving, and analytical abilities
Ability to manage multiple priorities in a fast-paced environment
High attention to detail and accuracy
Proficiency in Microsoft Office (Excel strongly preferred)
Experience with CRM or ERP systems (Salesforce or similar a plus)

Compensation & Benefits

Hourly Rate: $34.00 – $38.50 per hour (based on experience)
Comprehensive benefits package (medical, dental, vision)
401(k) with company contribution
Paid time off, holidays, and sick time

Why Join FEI?

At Fire Equipment Inc., you’ll be part of a team that values accountability, execution, and operational excellence. This role offers the opportunity to make a direct impact on business performance while working in a structured, team-oriented environment with clear expectations and growth potential.

Work Location: On-site / In Person

Fire Equipment Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. EOE disability/veteran.

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Quick Apply

Refine Your Search

collection agent jobs in melrose, ma

Billing and Collections Specialist

Counter Manager- Macy's Natick Collection

Collections Coordinator

AR/Collections Specialist

Drug & Alcohol Collection Specialist

Cash Collections Specialist (Accounts Receivable)

Archives and Special Collections Assistant (Library Assistant II) - Framingham State University

Archives and Special Collections Assistant (Library Assistant II)

Billing & Collections Specialist

Data Collection Representative

Dispatcher/Router Combo (WMHS), SID Collection

Manager, Credit and Collections MA (Hybrid Schedule)

Manager of Cash & Credit Collections - Americas

Collection Specialist

Assistant Curator of the Collection

Data Collection Lab Manager

Librarian II - Collection Services

Collections Librarian

Field Collection Specialist

Collections Librarian

I want to receive the latest job alert for collection agent in melrose, ma

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