Top 21 Customer service manager Jobs in Memphis, Tn

Client Experience Manager
SAGE INTEGRATION HOLDING S LLC —Memphis, TN
- $85,000 - $100,000 a year
- Full-time
- Remote
- Clean driving record
- Construction site
- 5 years
- Paid holidays
- Health insurance
Quick Apply
2d
Client Support Manager
Barrett Distribution Centers —Olive Branch, MS
- $90,000 - $110,000 a year
- Full-time
- Mid-level
- Supervising experience
- Bachelor's degree
Quick Apply
Customer Service Manager (Route Management) Memphis, TN
Canteen —Memphis, TN
- $60,000 - $65,000 a year
- Full-time
- Background check
- Clean driving record
- Merchandising
- Commuter assistance
- Paid parental leave
Quick Apply
Customer Experience Supervisor I - Wolfchase Galleria
JCPenney —Memphis, TN
- $20 - $25 an hour
- Mid-level
- Continuous improvement
- Mentoring
- Paid holidays
- Health insurance
Sr. Sales Manager- Customer Success
Super Micro Computer —Memphis, TN
- $115,000 - $140,000 a year
- Office
- 8 years
- Bachelor's degree
10d
Manager, Vendor Operations
Brother International Corporation —Bartlett, TN
- $85,000 - $125,000 a year
- Hybrid work
- Spanish
- Microsoft Excel
- Microsoft Outlook
Client Services Manager
American Esoteric Labs —Memphis, TN
- Full-time
- Bachelor of Science
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Lead Retail Customer Service Associate
FedEx Office —Memphis, TN
- Full-time
- Inventory management
- Mid-level
- High school diploma or GED
9d
Senior Manager, Field Service Engineering - Tru-D
PDI —Memphis, TN
- $105,000 - $115,000 a year
- 3 years
- Bachelor's degree
- Travel
- Profit sharing
- Paid parental leave
Quick Apply
Client Experience Manager
Barons —Germantown, TN
- $22 - $25 an hour
- Full-time
- Inventory management
- Mid-level
- 3 years
Quick Apply
7d
Entry Level Manager (AT&T)
Rockstarworld Incorporated —Olive Branch, MS
- $55,000 - $67,000 a year
- Full-time
- Background check
- Customer service
- High school diploma or GED
- Employee discount
- Professional development assistance
Quick Apply
Customer Service Supervisor
PetSuites —Olive Branch, MS
- Weekends as needed
- Mid-level
- Supervising experience
- Conflict management
- Paid training
- Disability insurance
Quick Apply
Sr. Manager, Client Engagement
Anovorx Group LLC —Memphis, TN
- Full-time
- 5 years
- Analysis skills
- Supervising experience
Quick Apply
1d
Commercial Lines Client Service Manager
Higginbotham —Memphis, TN
- Remote
- Microsoft Outlook
- Writing skills
- Mid-level
- Wellness program
- Paid holidays
Director, Client Services
Conectiv Supply Chain Solutions, Inc. —Memphis, TN
- Full-time
- Marketing
- Ability to walk for extended periods
- 5 years
Quick Apply
2d
Customer Experience Lead - Full Time
Burlington —Bartlett, TN
- $14 an hour
- Part-time
- Merchandising
- Mid-level
- Retail management
- Paid holidays
- Health insurance
5d
Global Tax Technology Customer Success and Strategy Leader, Senior Manager
Deloitte —Memphis, TN
- 5 years
- Research
- Travel
12h
Lead Customer Service Advisor
The Pep Boys Manny Moe & Jack LLC —Memphis, TN
- $11 - $18 an hour
- Weekends as needed
- Sales
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Lead Customer Service Associate
Zips Car Wash —Memphis, TN
- $14 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- Leadership
- Tuition reimbursement
Quick Apply

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Client Experience Manager

SAGE INTEGRATION HOLDING S LLC
Memphis, TN

Quick Apply

Job Details

Full-time
$85,000 - $100,000 a year
2 days ago

Benefits

Paid holidays
Health insurance
401(k) matching
Life insurance

Qualifications

Practicing in a sourcing or procurement role
High school diploma or GED
Driver's License
Customer relationship management
Data-driven problem-solving
Business operations
General management

Full Job Description

SAGE Integration

Job Description

Effective Date: Jan 2026

Supersedes: Oct 2022

Job Title: Client Experience Manager

Reports To: Chief Operating Officer (COO)

Job Type: Full Time

Job Summary:

About Us:

Sage Integration Holdings, LLC protects the people, facilities, and reputation of enterprise clients by advancing the intelligence and integration of security technology. Innovation at SAGE is not just a tagline. The entire organization has been built around five core factors which both enable and define the culture of innovation critical to putting proactive solutions in front of our clients every day. By holding to our five factors in all our strategic decision-making we ensure that innovation is not a department or an afterthought but as fundamental to doing business as turning on the lights.

Job Description:

The Client Experience Manager will be responsible for customer service and support functions for the national service and maintenance division US. Responsible for support strategies, policies, and programs such as inside sales, operations excellence, procurement, publisher program support, finance, and integration with field sales team.

Essential Functions:

Ability to read, analyze, and interpret construction contracts, construction drawings and specifications, common scientific and technical journals, financial reports, and legal documents.
Ability to effectively present information to upper management and public groups as necessary both in written and oral formats.
Communicates effectively in both oral and written English technical language, both in interpreting requirements and providing reports.
Should possess good customer service abilities and technical support, with refined grammar skills.
The position may require a lot of interaction with other departments and field employees and outside calls are frequently fielded and must be handled in a professional manner.
Ability to define problems, collect data, establish facts, and draw valid conclusions. On occasion the ability to interpret a variety of technical instructions in mathematical or diagram form.
Valid driver’s license with clean driving record
Must pass pre-employment drug screen and background investigation

Major Duties & Responsibilities:

Develops and implements operational strategies for national accounts
Establish national guidelines for the division to execute service
In charge of forecasting, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrections
Review and approve cost control reports, cost estimates and resources requirement forecast.
Review performance against operating plans and standards. Provide direction to subordinates regarding interpretation of results and approves changes in direction of plans
Overall Responsibility for hiring, developing, and evaluating the service team personnel
Provide guidelines for training needs
Initiate or suggest plans to motivate service team to achieve work goals
Improve the current processes and procedures
Responds to customer concerns to ensure highest level of satisfaction
Improve customer service quality results by studying, evaluating, and re-designing processes. Establishing and communicating service metrics, monitoring, and analyzing results, implementing changes
Coordinate and collaborate with other departments of the company in establishing and fulfilling responsibility
Establish guidelines for the regions to execute national maintenance contracts
Follow safe and secure practices to safeguard against injury, damage to property and protect confidential information
Some travel is required
Other duties as assigned

Physical Demands & Safety:

The essential functions of this position require the employee to frequently remain in a seated position; use hands and fingers to operate equipment, tools, and technology; reach with hands and arms; and communicate effectively in person, by phone, and other communication methods.
This position requires regular travel and walking on active construction sites, including navigating uneven terrain, climbing ladders, and accessing structures that are under construction.
The employee may occasionally be required to stand for extended periods and lift or move materials weighing up to 10 pounds on a regular basis and up to 25 pounds occasionally.
Work is performed in both an office environment and active construction sites. The office setting is generally quiet, while construction sites may involve moderate to high noise levels and exposure to typical construction conditions.
Reasonable accommodations will be provided to qualified individuals with disabilities to enable them to perform the essential functions of the position.

Education:

High School Diploma Required
Associates or Higher Degree preferred

Skills & Experience:

At least 5-7 years’ experience managing a customer relations team, operations, and procurement function
A proven track record of developing service and support strategies and improving service within the security & telecom industry
Demonstrated success leading service to C-level customers, partners, and publishers.
Strong administrative skills, well-developed management skills in application of principles and leading people.
Proven ability to recruit and motivate personnel to balance staffing strength with profitability and growth

The Benefits:

Competitive pay
Paid vacations & holidays
Health benefits
Life insurance
401(k) plan with employer match

Sage Integration Holdings LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.

Quick Apply

Refine Your Search

customer service manager jobs in memphis, tn

Client Experience Manager

Client Support Manager

Customer Service Manager (Route Management) Memphis, TN

Customer Experience Supervisor I - Wolfchase Galleria

Sr. Sales Manager- Customer Success

Manager, Vendor Operations

Client Services Manager

Lead Retail Customer Service Associate

Senior Manager, Field Service Engineering - Tru-D

Client Experience Manager

Entry Level Manager (AT&T)

Customer Service Supervisor

Sr. Manager, Client Engagement

Commercial Lines Client Service Manager

Director, Client Services

Customer Experience Lead - Full Time

Global Tax Technology Customer Success and Strategy Leader, Senior Manager

Lead Customer Service Advisor

Lead Customer Service Associate

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