Top 63 Dispatch operator Jobs in Memphis, Tn

Dispatcher
Work With Your Handz —Southaven, MS
- $51,000 - $75,000 a year
- Call employer
- Computer literacy
- Mid-level
- Residential
- Paid holidays
- Health insurance
Quick Apply
Dispatch
Shelby County Sheriff's Office —Memphis, TN
- $47,431.92 - $61,261.44 a year
- Weekends as needed
- Background check
- Computer literacy
- Pass drug screening
Quick Apply
MATAplus Dispatcher
Mid-South Transportation Management, Inc. —Memphis, TN
- $19.23 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- COVID-19 protective measures
5d
Dispatcher - Patient Care Coordinator
TEAM MOBILE HEALTH CARE —Memphis, TN
- Mid-level
- High school diploma or GED
- Continuous improvement
12d
Dispatcher
Mr. Rooter —Millington, TN
- $20 - $30 an hour
- Call employer
- Driver's License
- Computer skills
- Entry level
- Paid training
Quick Apply
Fleet Manager/Dispatcher
Mainstream, Inc. —Memphis, TN
- $60,000 - $80,000 a year
- Full-time
- Computer literacy
- Mid-level
- Accounting
Quick Apply
6h
Dispatcher I (Lehman-Roberts)
Lehman Roberts Company —Memphis, TN
- Construction site
- Ability to walk for extended periods
- High school diploma or GED
- Profit sharing
- Paid holidays
Quick Apply
8d
Dispatcher
G2 Secure Staff, LLC —Memphis, TN
- $14.50 an hour
- 18 years or older
- Clean driving record
- Pass drug screening
Dispatcher (Sheriff)
Shelby County Government —Memphis, TN
- Weekends as needed
- Background check
- 18 years or older
- Basic math
Facilities Transportation Coordinator
GH LOGISTICS —Memphis, TN
- Full-time
- Ability to walk for extended periods
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Dispatcher
Southwest Tennessee Community College —Memphis, TN
- Full-time
- High school diploma or GED
- University
- Entry level
Dispatcher
Lab Express, Inc. —Eads, TN
- Weekends as needed
- High school diploma or GED
- Organizational skills
- Communication skills
- Opportunities for advancement
Quick Apply
Dispatcher II (Lehman-Roberts)
Lehman Roberts Company —Memphis, TN
- Construction site
- Ability to walk for extended periods
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
8d
Ongoing Opportunity - Dispatcher - All Markets
Gulf Winds International Inc. —Memphis, TN
- $50,000 - $60,000 a year
- Urgently hiring
- Mid-level
- Organizational skills
- Leadership
Quick Apply
Dispatcher - Memphis Terminal
Gulf Winds International Inc. —Memphis, TN
- Full-time
- Mid-level
- Organizational skills
- Leadership
Quick Apply
DISPATCHER
JW LOGISTICS OPERATIONS LLC —Memphis, TN
- $18 - $19 an hour
- Full-time
- Mid-level
- Warehouse experience
- 1 year
Quick Apply
Public Safety Dispatch Officer - 3rd Shift
Memphis Grizzlies —Memphis, TN
- Weekends as needed
- 18 years or older
- Mid-level
- High school diploma or GED
- Paid parental leave
- Paid holidays
Dispatcher
TeamOne Logistics —Olive Branch, MS
- $23 an hour
- Online Application
- Background check
- Microsoft Outlook
- Management
- Health insurance
- Dental insurance
Quick Apply
6d
Dispatcher
One Hour Air Conditioning & Heating of Jackson, TN —Memphis, TN
- Full-time
- Customer service
- High school diploma or GED
- Data entry
Quick Apply
Dispatcher
US Multimodal Group —Memphis, TN
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Paid holidays
- Disability insurance
Quick Apply
13d

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Dispatcher

Work With Your Handz -
Southaven, MS

Quick Apply

Job Details

$51,000 - $75,000 a year

Benefits

Paid holidays
Health insurance
Paid time off
Dependent health insurance coverage
Opportunities for advancement

Qualifications

Computer operation
Customer communication
Computer literacy
Key Performance Indicators
Technical Proficiency

Full Job Description

Job Title: Service Dispatcher

Job Location: Southaven, MS (Greater Memphis Area)

Our Dispatcher is the heartbeat of our daily operation, connecting customers with the right technician, solving problems in real time, supporting our field team, and helping create an exceptional experience from the moment a customer calls until the job is complete.

Every scheduling decision impacts customer satisfaction, technician productivity, and company success. If you enjoy fast-paced environments, love solving puzzles, communicate with confidence, and take pride in helping a team succeed, we'd love to meet you.

What You'll Do

Every day is different, but your mission remains the same: help our customers, support our technicians, and keep the day moving forward.

As our Dispatcher (Customer Operations Coordinator), you will:

Coordinate and prioritize incoming service calls throughout the day.
Schedule and dispatch technicians based on skill set, customer needs, service priority, geography, and call type.
Match the right technician to the right job to maximize customer satisfaction and operational efficiency.
Monitor technician progress throughout the day and make real-time scheduling adjustments as priorities change.
Manage schedule gaps, delays, emergency calls, and last-minute changes while maintaining productivity.
Communicate proactively with customers to provide arrival updates, set expectations, and build confidence in our service.
Partner closely with our Customer Service Representatives, Service Managers, and field technicians to keep operations running smoothly.
Help maximize booked calls by coordinating with the CSR team and identifying scheduling opportunities.
Maintain accurate schedules, customer information, and dispatch records in ServiceTitan.
Follow Nexstar dispatch best practices while continuously identifying opportunities to improve efficiency, technician utilization, and the overall customer experience.

What Makes Someone Successful Here?

The best dispatchers don't simply react to the schedule—they stay several steps ahead.

You think proactively, communicate clearly, remain calm under pressure, and solve problems before they become emergencies. You're naturally organized without becoming rigid, enjoy making decisions, and thrive in an environment where priorities can change quickly.

You understand that every customer interaction builds trust and every scheduling decision directly impacts technician success, customer satisfaction, and company performance.

Success Metrics

Your success will be measured by your ability to help drive operational excellence, including:

Dispatch efficiency and daily productivity
Technician utilization and schedule optimization
Same-day service completion
Customer satisfaction
Revenue and sold-hour goals
Schedule accuracy and responsiveness

Qualifications

Required

2-3+ years of experience coordinating schedules, dispatching, logistics, or field operations in residential plumbing, HVAC, electrical, garage door, restoration, roofing, pest control, or another home service industry.
Excellent communication and customer service skills.
Strong computer proficiency with the ability to quickly learn new software.
Experience tracking KPI's and being held to organizational goals
Outstanding organizational and multitasking abilities.
High attention to detail.
Strong analytical thinking, decision-making, and problem-solving skills.
Ability to remain composed and effective in a fast-paced, constantly changing environment.

Preferred

Experience using ServiceTitan.
Familiarity with Nexstar Service System principles.
Experience coordinating multiple field technicians and managing high-volume service schedules.

Why Join Us?

We're a growing company that believes exceptional culture creates exceptional results.

Everything we do is built around our four core values:

Bring Amazing Energy
Achieve Top Quality Results
Be Easy to Work With
Never Back Down

We invest in our people, embrace technology, and believe every team member has the opportunity to make a meaningful impact. If you're looking for more than "just another dispatch job" and want to play a critical role in building something special, you'll fit right in.

What We Offer

Competitive base pay with uncapped earning potential through performance bonuses, commission sharing, and incentive programs.
Compensation: $51,000 - $75,000 annually
Company-paid health insurance (99% of employee premium covered), with optional buy-up and dependent coverage.
No-cost telehealth visits for you and your household through First Stop Health.
11 days of Paid Time Off plus 6 paid holidays annually.
401(k) retirement plan with up to a 4% company match.
Ongoing training and professional development.
Career advancement opportunities.
A collaborative team that celebrates success, supports one another, and believes work should be both rewarding and enjoyable.

The compensation for this position is expected to range between $51,000 - $75,000 annually. This range is a good-faith estimate, based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills, experience, the expected quality and quantity of work, and internal pay alignment, as needed.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

#CP100

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Refine Your Search

dispatch operator jobs in memphis, tn

Dispatcher

Dispatch

MATAplus Dispatcher

Dispatcher - Patient Care Coordinator

Dispatcher

Fleet Manager/Dispatcher

Dispatcher I (Lehman-Roberts)

Dispatcher

Dispatcher (Sheriff)

Facilities Transportation Coordinator

Dispatcher

Dispatcher

Dispatcher II (Lehman-Roberts)

Ongoing Opportunity - Dispatcher - All Markets

Dispatcher - Memphis Terminal

DISPATCHER

Public Safety Dispatch Officer - 3rd Shift

Dispatcher

Dispatcher

Dispatcher

I want to receive the latest job alert for dispatch operator in memphis, tn

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