Top 19 Hotel front office manager Jobs in Memphis, Tn

Guest Service Manager
Home2 Suites by Hilton Memphis Downtown —Memphis, TN
- $21 - $23 an hour
- Weekends as needed
- CPR Certification
- ServSafe
- Customer service
- Free parking
- Health insurance
Quick Apply
PM Front Office Supervisor
Peabody Hotels & Resorts —Memphis, TN
- Extended hours
- Basic math
- Sanitation
- Mid-level
Front Desk Agent
Hampton Inn & Suites Memphis - Beale Street —Memphis, TN
- $16 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
9d
PM Front Office Supervisor
Peabody Hotel Group —Memphis, TN
- Extended hours
- Basic math
- Sanitation
- Mid-level
Guest Service Representative (Front Desk Agent)
Peabody Hotels & Resorts —Memphis, TN
- Full-time
- Basic math
- Sanitation
- Mid-level
Front Desk Supervisor
Hampton Inn & Suites Memphis - Beale Street —Memphis, TN
- $17 an hour
- Full-time
- Management
- Mid-level
- Hotel
Quick Apply
9d
Guest Service Representative (Front Desk Agent)
Peabody Hotel Group —Memphis, TN
- Full-time
- Basic math
- Sanitation
- Mid-level
Guest Services Manager
Fairfield Inn & Suites Collierville —Collierville, TN
- $50,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Hotel
Quick Apply
Night Audit
Residence Inn Memphis Downtown —Memphis, TN
- $15 an hour
- Overtime
- Management
- Computer literacy
- Mid-level
Quick Apply
Pembroke Concierge
Peabody Hotels & Resorts —Memphis, TN
- Full-time
- 18 years or older
- Basic math
- Local
Hotel Night Auditor - FULL TIME
Elvis Presley Enterprises —Memphis, TN
- Overtime
- Background check
- 18 years or older
- Pass drug screening
Quick Apply
RESERV GROUP COORDINATOR
Peabody Hotel Group —Memphis, TN
- Basic math
- English
- Hotel
10d
Reservations Sales Representative
Peabody Hotels & Resorts —Memphis, TN
- Full-time
- Basic math
- Sanitation
- English
Pembroke Concierge
Peabody Hotel Group —Memphis, TN
- Full-time
- 18 years or older
- Basic math
- Local
Reservations Sales Representative
Peabody Hotel Group —Memphis, TN
- Full-time
- Basic math
- Sanitation
- English
RESERV GROUP COORDINATOR
Peabody Hotels & Resorts —Memphis, TN
- Basic math
- English
- Hotel
10d
Night Auditor - Full Time or Part Time
Holiday Inn Express (HANUMAN LLP) —Germantown, TN
- $14.99 - $17.00 an hour
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Math
- Employee discount
- Opportunities for advancement
Quick Apply
3d
Hotel General Manager
American Cruise Lines —Memphis, TN
- Full-time
- Pass drug screening
- No experience needed
- 3 years
- Dental insurance
- Vision insurance
Quick Apply

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Front Desk Agent
Hampton Inn & Suites Memphis - Beale Street —Memphis, TN
The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special…
$16 an hour
Quick Apply
9d
Hotel General Manager
American Cruise Lines —Memphis, TN
Ability to speak and present in front of all guests in person using a microphone. The Hotel General Manager supervises and evaluates the shipboard hotel…
Quick Apply

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Assistant Hotel Front Office Manager- Hilton at Easton
Hilton Columbus at Easton —Columbus, OH
Review V.I.P. reservations, amenity orders, and resumes for incoming and in-house guests. Maintain guest standards for service by: anticipating guests’ needs,…
$50,000 - $60,000 a year
Quick Apply
Hotel General Manager
Spark Hotels Corporate —Columbus, OH
The ideal candidate will possess a strong background in hospitality management with a proven track record of enhancing guest satisfaction and driving financial…
$89,000 - $99,000 a year
Quick Apply
11d

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Guest Service Manager

Home2 Suites by Hilton Memphis Downtown
Memphis, TN

Quick Apply

Job Details

Full-time
$21 - $23 an hour

Benefits

Free parking
Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Flexible schedule

Qualifications

Computer operation
CPR Certification
Customer service
Staff scheduling
Hotel and accommodations guest check-out
TABC Certification
Venue guest services
Leadership

Full Job Description

Introduction:

We are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the front desk and guest services operations of our hotel. The Guest Services Manager will be responsible for managing a team of guest service agents and breakfast attendants, ensuring that all tasks are completed efficiently and to the highest standards, and providing excellent customer service to guests. The successful candidate will have strong leadership and communication skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

Manage and lead a team of guest service agents, including scheduling, training, and performance evaluations
Oversee the daily operation of the front desk, including handling guest check-ins, check-outs, and requests
Ensure that tasks are completed efficiently and to the highest standards, including maintaining a clean and organized lobby area and adhering to safety protocols
Ensure Hilton Honors enrollments are met each month.
Provide excellent customer service to guests, including assisting with questions and needs and handling complaints and concerns
Monitor and maintain inventory levels, including ordering and restocking as needed
Complete daily financial and operational tasks, such as reconciling the register and completing shift reports
Other duties as assigned

Qualifications:

Minimum of 2 years of experience as a guest services manager or in a leadership role in the hospitality industry
Strong leadership and communication skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and property management systems
Flexibility to work evenings, weekends, and holidays as needed

Pay: $21.00 - $23.00 per hour

Benefits:

Dental insurance
Employee discount
Flexible schedule
Free parking
Health insurance
Paid time off
Vision insurance

Experience:

Customer service: 1 year (Required)
Hilton PMS PEP : 1 year (Preferred)

License/Certification:

TABC Certification (Preferred)
ServSafe Manager (Preferred)
CPR Certification (Preferred)

Ability to Commute:

Memphis, TN 38103 (Required)

Work Location: In person

Quick Apply

Refine Your Search

hotel front office manager jobs in memphis, tn

Guest Service Manager

PM Front Office Supervisor

Front Desk Agent

PM Front Office Supervisor

Guest Service Representative (Front Desk Agent)

Front Desk Supervisor

Guest Service Representative (Front Desk Agent)

Guest Services Manager

Night Audit

Pembroke Concierge

Hotel Night Auditor - FULL TIME

RESERV GROUP COORDINATOR

Reservations Sales Representative

Pembroke Concierge

Reservations Sales Representative

RESERV GROUP COORDINATOR

Night Auditor - Full Time or Part Time

Hotel General Manager

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