Top 17 Hotel front desk supervisor Jobs in Memphis Tn

Front Desk Supervisor
Hampton Inn & Suites Memphis - Beale Street —Memphis, TN
- $17 an hour
- Full-time
- Management
- Mid-level
- Hotel
Quick Apply
Guest Service Manager
Home2 Suites by Hilton Memphis Downtown —Memphis, TN
- $21 - $23 an hour
- Weekends as needed
- CPR Certification
- ServSafe
- Customer service
- Free parking
- Health insurance
Quick Apply
Guest Services Manager
Fairfield Inn & Suites Collierville —Collierville, TN
- $50,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Hotel
Quick Apply
PM Front Office Supervisor
Peabody Hotel Group —Memphis, TN
- Extended hours
- Basic math
- Sanitation
- Mid-level
Guest Service Representative (Front Desk Agent)
Peabody Hotels & Resorts —Memphis, TN
- Full-time
- Basic math
- Sanitation
- Mid-level
PM Front Office Supervisor
Peabody Hotels & Resorts —Memphis, TN
- Extended hours
- Basic math
- Sanitation
- Mid-level
Guest Service Representative (Front Desk Agent)
Peabody Hotel Group —Memphis, TN
- Full-time
- Basic math
- Sanitation
- Mid-level
Night Auditor
Hampton Inn & Suites Memphis - Beale Street —Memphis, TN
- $16 an hour
- Overnight shift
- Computer literacy
- Sanitation
- Hotel
Quick Apply
Front Desk Agent
MCR Hotels —Southaven, MS
- $15 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Residence Inn Memphis Southaven —Southaven, MS
- Part-time
- Hotel
- High school diploma or GED
- Accounting
- Employee discount
Quick Apply
Pembroke Concierge
Peabody Hotels & Resorts —Memphis, TN
- Full-time
- 18 years or older
- Basic math
- Local
RESERV GROUP COORDINATOR
Peabody Hotel Group —Memphis, TN
- Basic math
- English
- Hotel
Reservations Sales Representative
Peabody Hotel Group —Memphis, TN
- Full-time
- Basic math
- Sanitation
- English
RESERV GROUP COORDINATOR
Peabody Hotels & Resorts —Memphis, TN
- Basic math
- English
- Hotel
Reservations Sales Representative
Peabody Hotels & Resorts —Memphis, TN
- Full-time
- Basic math
- Sanitation
- English
Pembroke Concierge
Peabody Hotel Group —Memphis, TN
- Full-time
- 18 years or older
- Basic math
- Local

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Hotel Assistant General Manager
Confidential —Southaven, MS
Valid driver's license and reliable transportation. Oversee front desk operations, including efficient check-in/check-out and professional phone handling.
From $40,000 a year
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3d
Hotel Assistant General Manager
Confidential —Olive Branch, MS
Valid driver's license and reliable transportation. Oversee front desk operations, including efficient check-in/check-out and professional phone handling.
From $40,000 a year
Quick Apply
3d

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Hotel Front Office Supervisor-PM
Fairfield Inn & Suites —Grove City, OH
Assist in managing daily hotel operations, including front desk activities, guest services, and human resources functions.
From $17.67 an hour
Quick Apply
Operations Supervisor
Courtyard Columbus Easton —Columbus, OH
Establish credit control with guests, monitor high balances and cash handling procedures. Utilize findings to put actions in place to eliminate future guest…
From $20 an hour
Quick Apply
12d

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hotel front desk supervisor jobs near memphis tn

Front Desk Supervisor

Hampton Inn & Suites Memphis - Beale Street -
Memphis, TN

Quick Apply

Job Details

Full-time
$17 an hour

Qualifications

Computer operation
Computer skills

Full Job Description

Located in the heart of downtown Memphis, just steps from the world-famous Beale Street entertainment district, Hampton Inn & Suites Memphis at Beale Street is known for exceptional hospitality, comfortable accommodations, and superior guest service. We are seeking a motivated and service-driven Front Desk Supervisor to help lead our Front Office team and ensure every guest enjoys a memorable stay.

Overview:

The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible. They will accommodate hotel patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting, and receiving messages, keeping records of occupied rooms and guests' accounts, making, and confirming reservations, and presenting statements to and collecting payments from departing guests.

Key Duties & Responsibilities:

Greet, register, and assign rooms to guests of hotels.
Verify customers' credit and establish how the customer will pay for the accommodation.
Contact housekeeping or maintenance staff when guests report problems.
Make and confirm reservations.
Issue room keys and escort instructions to bellhops.
Keep records of room availability and guests' accounts, manually or using computers.
Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
Compute bills, collect payments, and make change for guests.
Record guest comments or complaints, referring customers to managers as necessary.
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
Plan, schedule or supervise the work of other employees.
Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
Responsible for assisting guests with check-in and check-out, plus all special requests for services or information, in accordance with SOP's.
Assists in training of new associates and maintains constant training of agents as cashiers.
Ensures all members of the staff are completely familiar with all hotel emergency procedures.
Works with desk agents to balance at end of shift and ensures completion of shift checklist.
Smiles and greets all guests immediately in a gracious and professional manner; handles all guest questions and problems within empowerment guidelines.

Education and Experience:

High School Graduate or General Education Degree (GED).
Two (2) to three (3) years of supervisory experience preferred, with at least one year experience at the front desk.
Basic computer skills required.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

Brand: Hampton Inn & Suites Memphis - Beale Street
Address: 175 Peabody Place Memphis, TN - 38103
Property Description: Hampton Inn & Suites Memphis - Beale Street
Property Number: 143

Quick Apply

Refine Your Search

hotel front desk supervisor jobs in memphis tn

Front Desk Supervisor

Guest Service Manager

Guest Services Manager

PM Front Office Supervisor

Guest Service Representative (Front Desk Agent)

PM Front Office Supervisor

Guest Service Representative (Front Desk Agent)

Night Auditor

Front Desk Agent

Guest Service Agent

Pembroke Concierge

RESERV GROUP COORDINATOR

Reservations Sales Representative

RESERV GROUP COORDINATOR

Reservations Sales Representative

Pembroke Concierge

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