Top 2 Senior customer service representative Jobs in Menands, Ny

Senior Operations Coordinator
CLEAResult Consulting Inc. —Albany, NY
- $17.65 - $25.05 an hour
- Full-time
- High school diploma or GED
- US work authorization
- 1 year
- Health insurance
- Dental insurance
Quick Apply
2d
Senior Customer Service Representative
Momentive Performance Materials —Schenectady, NY
- $56,300 - $82,610 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid parental leave
- Paid holidays
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Senior Operations Coordinator

CLEAResult Consulting Inc. -
Albany, NY

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Job Details

Full-time
$17.65 - $25.05 an hour
2 days ago

Benefits

Health insurance
Dental insurance
Parental leave
Employee assistance program
Vision insurance
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:

Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
401(k) with company match
Paid vacation, sick, personal and parental leave time
Paid Volunteer Time: giving back to our communities is important to us
Employee Recognition Program – convert your recognition points into gift cards
Employee Assistance Program – offers benefits to help you manage daily responsibilities
Access to on-demand training courses to advance further in your career

Job Description

Job Description

Candidates must reside in New York State.

We are looking for a talented individual…

To join our team as a Senior Operations Coordinator. Technical Support personnel perform Tier 1 customer and contractor service related to program and systems.

For this exciting career opportunity, you’re a great fit if you can…

Perform day-to-day support interacting with customers and contractors.
Document issues, solutions and interactions accurately.
Answer queries by telephone, email, or within the ticket tracking system.
Maintain and updates records and tracking databases
Coordinating with senior staff for recurring issues.
Strong written and verbal skills.

In this exciting career opportunity, you will have…

High School Diploma Required
1 year of call center experience preferred
1 year of Microsoft Suite preferred

Target Compensation...

$18.00 - $22.00 depending on experience.

DOT Requirements

If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

Compensation Range

$17.65 - $25.05

Currency

USD

Type

Hourly

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.

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