Top 3464 Jobs in Menominee, Mi

Contact Center Manager
The Stephenson National Bank & Trust —Marinette, WI
- Full-time
- Sales
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
9d
Coupling Assembler - 2nd Gap or Weekend Shift Available
Caterpillar —Menominee, MI
- $18.60 - $23.20 an hour
- Overtime
- Ability to walk for extended periods
- Computer literacy
- Pass drug screening
- Health savings account
- Paid holidays
MDC Warehouse Associate - 1st & 2nd Shift Available
Caterpillar —Menominee, MI
- $18.60 - $23.20 an hour
- Full-time
- Computer literacy
- Pass drug screening
- Forklift
- Health savings account
- Paid holidays
13d
Mortgage Field Inspector (1099 Independent Contractor)
GIS Field Services —Marinette, WI
- From $20 an hour
- Part-time
- Computer literacy
- Driver's License
- Computer skills
- Flexible schedule
10d
Crossing Guard
City of Marinette —Marinette, WI
- Up to $123.13 a week
- 8 hour shift
- Background check
- Driver's License
- Children
Quick Apply
10d
Front Line Worker
The Bagel Shoppe & Cafe —Menominee, MI
- $13.75 - $20.00 an hour
- Part-time
- Background check
- Serving
- Customer service
Quick Apply
6d
Cleaner
Door County Clean LLC —Door County, WI
- $22 - $24 an hour
- Part-time
- English
- US work authorization
- Cleaning
- Paid training
- Flexible schedule
Quick Apply
Loan Processor - Part Time - Marinette
DOLLAR LOAN CENTER WISCONSIN LLC —Marinette, WI
- $20 an hour
- Overtime
- Background check
- Spanish
- Basic math
Quick Apply
4d
Production Assembler
Manpower - Menominee, MI —Menominee, MI
- $15 - $22 an hour
- Temporary
- Pass drug screening
- Forklift
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Loan Processor - Marinette
DOLLAR LOAN CENTER WISCONSIN LLC —Marinette, WI
- $20 an hour
- Overtime
- Background check
- Spanish
- English
Quick Apply
4d
Assembly Line
Beaver Creek Wood Products —Menominee, MI
- $15 - $20 an hour
- Part-time
- No high school diploma
- Forklift
- High school diploma or GED
- Paid time off
- Employee discount
Quick Apply
Corrections Food Service Worker - Marinette County
Aramark —Marinette, WI
- $20 an hour
- 18 years or older
- Entry level
- Kitchen
Youth Pet Retail Associate
Mighty Pet —Menominee, MI
- Part-time
- 16+ years old
- Communication skills
- Entry level
- Employee discount
Quick Apply
Patient Admissions Representative | Marinette Patient Access
Bellin Health —Marinette, WI
- Full-time
- Clinic
- Pre-employment physical examination
- Typing
- Health insurance
- Tuition reimbursement
Customer Service Representative (CSR)
City of Marinette —Marinette, WI
- From $19.45 an hour
- Part-time
- Clean driving record
- Computer literacy
- Office
- Paid holidays
- Employee assistance program
3d
Office Operations Associate
Wisconsin Department of Corrections Division of Community Corrections —Marinette, WI
- $20.63 an hour
- Full-time
- Background check
- Pass drug screening
- Office
- Paid jury duty
- Health savings account
Quick Apply
6d
Library Library Assistant, Stephenson Branch
Marinette County Government —Marinette, WI
- $17.95 - $21.76 an hour
- Bilingual
- Computer literacy
- High school diploma or GED
Crew Member
Dunkin —Menominee, MI
- Part-time
- No experience needed
- English
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
Quick Apply
Clerk of Courts Office Deputy Clerk of Courts
Marinette County Government —Marinette, WI
- $23.92 - $29.02 an hour
- Full-time
- Bilingual
- Mid-level
- Office
- Paid holidays
- Dental insurance
Stocker
Walmart —Marinette, WI
- $14 - $27 an hour
- Full-time
- High school
- Forklift
- Ability to lift 50 pounds
- Paid jury duty
- Disability insurance

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Contact Center Manager

The Stephenson National Bank & Trust -
Marinette, WI

Quick Apply

Job Details

Full-time
9 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee stock ownership plan
Life insurance
Referral program
Retirement plan

Qualifications

Vendor relationship building
Teamwork
Customer relationship building
Interpersonal skills
Employee relationship building
High school diploma or GED
Team development
Schedule management
Customer support
Assisting with digital banking services
Call center management

Full Job Description

THE STEPHENSON NATIONAL BANK & TRUST

Full Time Contact Center Manager

Ready to lead the action? You’ll run the day-to-day Contact Center—coaching and developing agents, driving performance, managing schedules, and keeping workflows on track. You’ll make sure every interaction delivers top-notch service while staying compliant and efficient. If you love building strong teams, solving problems, and creating great customer experiences, you’ll thrive in our culture of Impress Every Customer, Every Day, Every Time.

What You'll Do:

Team Leadership & Development:

· Leads and coaches Contact Center Agents across all service channels

· Ensures service standards, quality, and compliance expectations are met

· Provides onboarding, ongoing training, and regular coaching

· Conducts performance reviews and interaction monitoring

· Build agent skills in digital banking tools and customer support

· Fosters a positive, accountable team environment

· Supports employee growth and development

Customer Experience & Quality Oversight:

· Ensures consistent delivery of professional, empathetic, and high-quality customer experience across all service channels

· Monitors interaction quality and analyzes service metrics to maintain standards and identify improvement opportunities

· Provides timely, constructive feedback to support performance and continuous improvement

· Addresses trends impacting customer satisfaction and drives corrective actions

· Supports resolution of escalated customer concerns with a focus on efficiency and follow-through

· Reviews of customer feedback and complaints to identify opportunities to reduce friction and improve consistency

· Ensures all interactions are accurate, compliant, and customer-focused

Operational Performance & Compliance

· Oversees daily Contact Center operations, including workflow, staffing, and service levels

· Ensures accuracy, consistency, and control across all customer interactions

· Maintain knowledge of banking laws, regulations, and internal policies

· Keeps procedures current and ensures team adherence to established processes

· Reviews transaction quality, documentation, and operational controls for accuracy

· Supports audit readiness and responds to audit and regulatory requests

Partners with Compliance, Risk, Operations, and other teams to resolve issues and maintain compliant operations

Supervision & Leadership:

· Manages cross-functional employee teams to successfully implement projects

· Consults with key employees to assess needs and develop effective solutions

· Collaborates across departments to address challenges and drive results

· Builds and maintains effective working relationships with external vendors and data processors

· Communicates clearly and professionally with both internal and external stakeholders

Customer Service & Support:

· Serves as the first point of contact for customer interactions via phone, chat, and ITM video

· Provides accurate, courteous, and timely general banking support

· Processes routine transactions, including deposits, withdrawals, transfers, and payments

· Adheres to procedures, security standards, and regulatory requirements

· Resolves customer inquiries with professionalism, empathy, and effective problem-solving

· Escalates complex issues to appropriate teams as needed

· Supports consistent, high-quality customer experience while promoting teamwork and compliance

Why You'll Love It:

This role offers the opportunity to lead from the front—supporting customers, coaching a team, and creating great experiences every day. It’s a dynamic position where you can make an impact by solving problems, building relationships, and helping your team grow while delivering consistent, high-quality service.

· Lead meaningful customer interactions while guiding and supporting a high-performing team

· Play a key role in delivering exceptional service and driving a positive, collaborative culture

· At SNBT, our employees are owners of the bank through our ESOP (Employee Stock Ownership Plan). The work you put in each day directly benefits the success of YOUR company.

Qualifications:

High school education or equivalent. Post high school technical training or continuing education is desired. Banking experience preferred but not required. Excellent communication skills. Excellent interpersonal skills using tact and professionalism. Apply sales and service management techniques to achieve bank goals and objectives. Possess the ability to perform within a complex, multi-functional technical environment.

For over 150 years, SNBT has been a trusted financial partner and a proud part of the communities we serve. While we offer exceptional products and services, it’s the meaningful relationships we build that truly set us apart. We’re committed to a culture of integrity and continuous growth, where employees are empowered to thrive. As an employee-owner you’ll share in our success and help shape what comes next. Come grow with us and make a difference in your career and in the community!

Company is an Equal Opportunity Employer (EOE).

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

jobs in menominee, mi

Contact Center Manager

Coupling Assembler - 2nd Gap or Weekend Shift Available

MDC Warehouse Associate - 1st & 2nd Shift Available

Mortgage Field Inspector (1099 Independent Contractor)

Crossing Guard

Front Line Worker

Cleaner

Loan Processor - Part Time - Marinette

Production Assembler

Loan Processor - Marinette

Assembly Line

Corrections Food Service Worker - Marinette County

Youth Pet Retail Associate

Patient Admissions Representative | Marinette Patient Access

Customer Service Representative (CSR)

Office Operations Associate

Library Library Assistant, Stephenson Branch

Crew Member

Clerk of Courts Office Deputy Clerk of Courts

Stocker

I want to receive the latest job alert for jobs in menominee, mi

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