Top 12 Call center representative Jobs in Merced, Ca

Customer Service Phone Representative (Temp to Hire)
Patelco Credit Union —Merced, CA
- $22 an hour
- Temporary
- Spanish
- English
- Microsoft Office
- Paid holidays
- Health insurance
13d
Member Services Representative (Temporary) (Bilingual)
Central California Alliance for Health —Merced, CA
- $25.25 - $27.25 an hour
- Temporary
- Hybrid work
- Microsoft Word
- Spanish
- Microsoft Excel
- Wellness program
- Paid holidays
Quick Apply
Call Center Patient Service Representative-Bilingual (Spanish)
Tenaya Medical Group —Turlock, CA
- $21 an hour
- Full-time
- Medical office experience
- In-person
- Medical terminology
- Health insurance
- Dental insurance
Quick Apply
2d

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Member Services Representative (Temporary) (Bilingual)
Central California Alliance for Health —Merced, CA
Answer telephone calls promptly and minimize delays that may lead to missed calls. These benefits are unavailable to temporary employees while on an assignment…
$25.25 - $27.25 an hour
Quick Apply
Customer Service Phone Representative (Temp to Hire)
Patelco Credit Union —Merced, CA
Understand and comply with all applicable federal and state laws and banking regulations (including those related to OFAC and Bank Secrecy Act / Anti-Money…
$22 an hour
13d

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Customer Service Phone Representative (Temp to Hire)

Patelco Credit Union -
Merced, CA

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Job Details

Temporary | Full-time
$22 an hour
13 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
On-the-job training
Employee assistance program
Vision insurance
Life insurance

Qualifications

Email customer support
Phone communication
Microsoft Office
High school diploma or GED

Full Job Description

About Patelco Credit Union:

Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California.

We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members.

We believe that work should be rewarding, challenging, and enjoyable. We’re dedicated to creating a positive and supportive culture where our team members can thrive. If you’re looking to use your skills and knowledge to make a difference in our members’ lives, Patelco could be the perfect fit for you.

Overview:

Our phone representatives are passionate about providing superior service and financial solutions via calls, chats and emails. They demonstrate genuine compassion and care for our members and respect every member’s journey towards financial health. The primary purpose of this role is to deliver outstanding service to both internal and external (customers) members via the phone.

This is a Temporary/Contract position that could lead to Full-Time employment with us!

Our Class Start Date is August 24th, 2026.

Responsibilities:

WHAT WILL YOU DO?

Deliver exceptional service to both internal and external members, in alignment with the credit union’s mission, vision, and values.
Maintain thorough knowledge of Patelco products, services, fees, policies, and procedures.
Assist members with phone inquiries on accounts and loans.
Process member requests over the phone such as payments and transfers.
Actively listen and seek to understand member financial needs, questions and concerns.
Notate systems of record for each interaction and create service requests as needed.
Help members with troubleshooting basic online banking and mobile errors/issues including user ID and password resets.
Identify needs and offer products and services that improve the financial well-being of our members.
Understand and comply with all applicable federal and state laws and banking regulations (including those related to OFAC and Bank Secrecy Act / Anti-Money Laundering compliance) and Patelco Credit Union’s policies and procedures.
Other duties as assigned

Qualifications:

One or more years of customer service experience (preferably financial institutions or contact centers).
Ability to work flexible hours within Hours of Operation of Monday-Friday 7:30AM-7:00PM and Saturdays 7:30AM-4:00PM Pacific (Saturday rotation available)
Bilingual (English/Spanish) skills are a plus
Have strong customer service skills.
Strong commitment to consistent attendance and punctuality.
Be proficient on PC, MS Office Products, and email
Business professional verbal and written communication skills.
Be detail oriented, well organized, a team player, and self-starter
Ability to work efficiently in a fast-paced call center
Minimum of a HS Diploma/GED

Target Base Pay:

$22 / hour

Compensation at Patelco:

Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a Short-Term Incentive (STI) program for all regular positions and a wide range of medical, dental, vision, financial, and other benefits.

We Offer:

If converted to a Full-Time Patelco employee, Patelco offers:

Physical Health:

Exceptional Medical, Dental, Vision, and Life Insurance benefits
Rewards for completing wellness related activities

Financial Health:

Competitive compensation packages with bonus opportunity
401(k) with 3% Safe Harbor and 5% employer match
Discounts on loan products
Tuition reimbursement

Emotional Health:

Employee Assistance Program (EAP)
PTO for part-time and full-time positions
Paid holidays

Personal Development:

On-the-job training and skills development
Internal transfer opportunities for career growth
Volunteer work

Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans

IND123

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Refine Your Search

call center representative jobs in merced, ca

Customer Service Phone Representative (Temp to Hire)

Member Services Representative (Temporary) (Bilingual)

Call Center Patient Service Representative-Bilingual (Spanish)

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