Top 297 Field office technician it support Jobs in Mesa, Az

Help Desk Technician
Arizona Priority Care —Chandler, AZ
- $26 - $29 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
IT Support Technician
HEICO —Tempe, AZ
- Full-time
- Microsoft Outlook
- Basic math
- ERP systems
System Technician I
Troon Headquaters —Scottsdale, AZ
- $47,000 - $54,000 a year
- Computer science
- Computer Science
- Residential
Quick Apply
8d
Systems Support Specialist
Arizona State University —Tempe, AZ
- $48,600 a year
- Full-time
- Background check
- Mid-level
- Office
- Relocation assistance
9d
MAINTENANCE FACILTIES TECHNICIAN
Moses Lake Industries —Mesa, AZ
- $30 - $44 an hour
- Full-time
- 5 years
- Basic math
- English
- Health savings account
- AD&D insurance
Care Coordinator - Birth to Five
Valle del Sol —Phoenix, AZ
- $43,680 a year
- Full-time
- 18 years or older
- Current TB test
- BLS Certification
- Disability insurance
- Health insurance
Quick Apply
General Manager-Long Term Care Pharmacy
KORMAN HEALTHCARE —Chandler, AZ
- From $73,000 a year
- Weekends as needed
- Background check
- Skilled nursing facility
- OSHA
- Health insurance
- Dental insurance
Quick Apply
4d
Project Manager & ServiceTitan Enterprise Implementation Expert
Semper Fi Heating & Cooling —Mesa, AZ
- $115,000 - $135,000 a year
- Full-time
- System design
- Office
- 3 years
Quick Apply
4d
RF Systems Engineer
General Dynamics Mission Systems, Inc —Scottsdale, AZ
- $112,924 - $125,275 a year
- Full-time
- Hybrid work
- Microsoft Access
- Management
- 3 years
8d
ABA Therapist Behavior Technician for Children with Autism
Arizona Autism United —Scottsdale, AZ
- $21 - $27 an hour
- Part-time
- High school diploma or GED
- Clinic
- Experience working with children
- Paid training
- Paid holidays
Quick Apply
Sr Site & Service Manager
Ecolab Inc. —Phoenix, AZ
- $93,800 - $140,600 a year
- Overtime
- 5 years
- Computer literacy
- Engineering
- COVID-19 protective measures
- Opportunities for advancement
Onsite Field Technician
AZCOMP Technologies —Mesa, AZ
- $55,000 - $65,000 a year
- Full-time
- Background check
- 5 years
- Pass drug screening
- Health savings account
- Health insurance
Quick Apply
4d
ABA Behavior Technician - In-Home
Arizona Autism United —Mesa, AZ
- $21 - $27 an hour
- Part-time
- Experience working with children
- 21 years or older
- Home health
- Paid training
- Employee assistance program
Quick Apply
Commercial Service Plumbing Manager
Confidential —Phoenix, AZ
- $80,000 - $110,000 a year
- Full-time
- Office
- Residential
- Ability to climb stairs
- Fuel card
- Health insurance
Quick Apply
ELECTRICAL QUALITY TECHNICIAN
Nox Group —Phoenix, AZ
- Overtime
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
IT Support Technician
A1 Garage Door Service —Phoenix, AZ
- $26.44 - $28.85 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician II
DRB Homes —Tempe, AZ
- Full-time
- Clean driving record
- Microsoft Outlook
- Computer Science
4d
System Technician II
Troon Headquaters —Scottsdale, AZ
- $54,000 - $62,000 a year
- Rotating shift
- Computer science
- Computer Science
- Mid-level
Quick Apply
Systems Technician
Insight Enterprises —Chandler, AZ
- $24 - $27 an hour
- Computer Science
- Mid-level
- Office
- Opportunities for advancement
- Retirement plan
Warehouse Associate
ByVerTek LLC —Mesa, AZ
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Disability insurance
Quick Apply
5d

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field office technician it support jobs near mesa, az

Help Desk Technician

Arizona Priority Care -
Chandler, AZ

Quick Apply

Job Details

Full-time
$26 - $29 an hour

Qualifications

Microsoft Excel
Microsoft Outlook
GPO
HIPAA
SharePoint
Clinical confidentiality policies
Desktop administration

Full Job Description

Arizona Priority Care (AZPC) is an Integrated Provider Network focused on providing whole-person care to Senior and Medicaid populations, through advanced value-based models. Our provider network is comprised of more than 6,000 health care providers, including primary and specialty care physicians, hospitals and ancillary providers. We have operated in the Arizona market for more than 14 years, based in Chandler, Arizona, and are an affiliate of Heritage Provider Network. As a leading value-based provider organization, we are committed to improving the quality of care, providing excellent member and provider experiences all while reducing cost.

The Help Desk Technician I serves as the first and primary point of contact for all IT support requests within Arizona Priority Care, delivering prompt and courteous technical assistance to clinical and administrative staff. This position focuses on frontline end-user support, ensuring staff can effectively utilize Windows-based devices, Microsoft Office applications, web browsers, and AZPC systems in support of patient care.

POSITION DUTIES & RESPONSIBILITES

Serve as first point of contact for all IT support requests via phone, email, walk-in, and ticketing system; log, prioritize, and track all incidents from intake through resolution or escalation.
Triage end-user issues, perform initial diagnostics, and escalate unresolved or complex problems to Tier 2/3 staff with complete documentation of steps taken.
Provide hands-on and remote support for Windows 10/11 workstations, laptops, printers, and standard peripherals; perform new device setup, imaging, and onboarding configuration per AZPC standards.
Support and troubleshoot Microsoft 365 applications (Outlook, Word, Excel, PowerPoint, Teams, OneDrive, SharePoint), supported browsers (Edge, Chrome), and AZPC business and clinical applications.
Create, modify, disable, and unlock user accounts in Active Directory and Microsoft 365; manage group memberships, mailbox provisioning, and MFA enrollment per provisioning and deprovisioning procedures.
Perform password resets and account unlocks across AD, Microsoft 365, and supported systems; verify user identity prior to any credential change per AZPC security policy.
Enforce HIPAA technical safeguards in all support activities; educate end users on security best practices, PHI handling, and acceptable use; report suspected security incidents to the IT Manager immediately.
Maintain the IT knowledge base, FAQ, and ticketing system documentation; train staff on hardware, software, and IT best practices individually or in small groups.
Ensure devices receive timely patches and antivirus updates; alert IT Manager of non-compliant endpoints; maintain strict confidentiality of all patients and organizational data.
Perform assigned daily projects, support audio/visual and conferencing equipment, and complete other duties as assigned; potential on-call duties may be required.
Adherence to HITRUST CSF control requirements as they apply to endpoint support (access control, audit logging, session timeouts, screen lock policies)
Participation in security awareness training as required by HITRUST

EDUCATION, TRAINING AND EXPERIENCE

Associate's degree in IT or related field, or equivalent experience; Bachelor's preferred.
1–2 years in a Help Desk or desktop support role; healthcare IT environment preferred.
Proficiency with Windows 11, Microsoft 365 suite (Outlook, Word, Excel, Teams, OneDrive, SharePoint), and supported browsers (Edge, Chrome).
Working knowledge of Active Directory and Microsoft 365 administration: user accounts, password resets, group membership, and mailbox provisioning.
Experience with an IT ticketing/ITSM system (ServiceNow, ManageEngine, Zendesk, or equivalent) for incident logging and documentation.
Basic networking knowledge relevant to end-user support: TCP/IP, DNS, DHCP, VPN, and wireless troubleshooting.
CompTIA A+, ITF+, or Microsoft MS-900 certification preferred; willingness to obtain within first year.
Experience working in or supporting a HIPAA-regulated environment with PHI; understanding of data confidentiality requirements.
Familiarity with HITRUST CSF framework at an awareness level (not deep technical — just that end-user support actions connect to formal controls)
Experience supporting or working within a HITRUST-certified or HITRUST-pursuing environment preferred
Strong customer service skills, professional phone etiquette, and ability to communicate technical concepts clearly to non-technical staff.
Detail-oriented with strong organizational, critical thinking, and problem-solving skills; able to manage multiple open tickets and prioritize effectively.
Must maintain a high level of confidentiality at all times.

*This role requires FT in-office presence for the first 30 days of employment. Hybrid schedule available after initial training period.*

Compensation range: The hourly range for this position is: $26 – $29

Quick Apply

Refine Your Search

field office technician it support jobs in mesa, az

Help Desk Technician

IT Support Technician

System Technician I

Systems Support Specialist

MAINTENANCE FACILTIES TECHNICIAN

Care Coordinator - Birth to Five

General Manager-Long Term Care Pharmacy

Project Manager & ServiceTitan Enterprise Implementation Expert

RF Systems Engineer

ABA Therapist Behavior Technician for Children with Autism

Sr Site & Service Manager

Onsite Field Technician

ABA Behavior Technician - In-Home

Commercial Service Plumbing Manager

ELECTRICAL QUALITY TECHNICIAN

IT Support Technician

IT Support Technician II

System Technician II

Systems Technician

Warehouse Associate

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