IT Support Technician
A1 Garage Door Service —Phoenix, AZ
- $26.44 - $28.85 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
14d
HelpDesk 1
StrongMind —Chandler, AZ
- Full-time
- Mid-level
- US work authorization
- 1 year
- Paid holidays
- Health insurance
Quick Apply
13d
IT Help Desk
Trapp Technology —Phoenix, AZ
- $17 - $24 an hour
- Full-time
- Remote
- Research
- High school diploma or GED
- Communication skills
- Paid parental leave
- Paid holidays
Quick Apply
Field Service Technician
HCL Technologies Limited - Business Services —Tempe, AZ
- $42,000 - $68,000 a year
- Extended hours
- Background check
- Word processing
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Level 2 Support Engineer
All Copy Products —Tempe, AZ
- $25 - $34 an hour
- Microsoft Excel
- Azure
- Microsoft Outlook
- Commuter assistance
- Health savings account
Quick Apply
Level 3 Technician
Compucom Staffing —Chandler, AZ
- $17.36 - $23.15 an hour
- 12 hour shift
- Mid-level
- Driver's License
- Clean MVR report
- Paid parental leave
- Health savings account
Quick Apply
7h
IT Hardware Technician
Exclusent, Inc. —Mesa, AZ
- $28 an hour
- Full-time
- Office
- High school diploma or GED
- In-person
Quick Apply
Help Desk Support (Remote)
MEI Rigging & Crating LLC —Chandler, AZ
- Full-time
- Remote
- Mid-level
- Windows
- 3 years
Quick Apply
14d
IT Helpdesk Support Specialist (On-Site)
TransPerfect —Tempe, AZ
- Full-time
- Mid-level
- Windows
- Microsoft Office
Help Desk Technician
Arizona Priority Care —Chandler, AZ
- $26 - $29 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
4d
Support Analyst I (Remote)
STUDIO ENTERPRISE —Phoenix, AZ
- $20 an hour
- Full-time
- Remote
- Computer science
- Computer Science
- Writing skills
Quick Apply
IT Services Specialist I
Iridium Satellite, LLC —Tempe, AZ
- $55,000 - $70,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Office
- Paid parental leave
- Paid holidays
6d
Technology Support Coordinator
District Support Services Center —Tempe, AZ
- $27.02 - $35.13 an hour
- Weekends as needed
- Classroom
- Mid-level
- 3 years
- Wellness program
- 403(b) matching
IT Support Technician I
U.S. Courts —Phoenix, AZ
- $51,633 - $83,960 a year
- Online Application
- Microsoft Outlook
- Word processing
- Pass drug screening
- Paid parental leave
- Paid holidays
13d
IT Support Specialist I
DP Electric —Tempe, AZ
- Full-time
- High school diploma or GED
- Ability to lift 50 pounds
- In-person
- Paid holidays
- Health insurance
Quick Apply
IT Support Tech I
APPLIED TECHNICAL SERVICES LLC —Tempe, AZ
- Full-time
- Mid-level
- Office
- Organizational skills
Quick Apply
5d
Desktop Support Technician
Servbank, sb Inc. —Phoenix, AZ
- $49,920 - $64,100 a year
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
IT Technician
DataTek —Mesa, AZ
- $40,000 - $50,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Windows
- Paid holidays
- Paid time off
Quick Apply
IT On-Site Support Technician
WSP —Tempe, AZ
- $60,800 - $83,600 a year
- Computer Science
- Writing skills
- Mid-level
- Paid parental leave
- Disability insurance
IT Support Technician I
U.S. District Court - District of Arizona —Phoenix, AZ
- $51,633 - $83,960 a year
- Online Application
- Microsoft Outlook
- Word processing
- Pass drug screening

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helpdesk support jobs near mesa, az

IT Support Technician

A1 Garage Door Service -
Phoenix, AZ

Quick Apply

Job Details

Full-time
$26.44 - $28.85 an hour
14 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Cloud identity and access management (IAM)
IT user and group management
Microsoft Exchange
Windows
Microsoft Office
Email configuration (technical support)
Cloud service support
Azure AD
macOS
Desktop administration

Full Job Description

The IT Support Technician is the first line of defense and will focus on the day-to-day execution of hardware provisioning, user access, and immediate technical troubleshooting. Your goal is to provide seamless support to our staff on the corporate campus in Phoenix, Arizona, remote users across the United States, and field service technicians working seven days per week. Ensuring that technical issues never slow down our industry-leading garage door services. Support includes day-to-day endpoint and access needs such as login assistance, MFA troubleshooting, and mobile workflow issues, including ServiceTitan use on iPads.

What You’ll Do

User Lifecycle Management: Execute the daily tasks of onboarding and offboarding users, including creating accounts in Microsoft Entra ID Directory and setting up email in Exchange Online.
Hardware Provisioning: Prepare, configure, and deploy computer hardware and mobile devices (iOS/Android) for new hires, ensuring they are ready for use on day one.
Helpdesk Response: Act as the primary responder for IT issues via phone, email, and walk-ups. Diagnosing hardware, software, and connectivity issues, resolving common incidents immediately for both local and remote staff or escalating complex problems.
Asset Tracking: Maintain an accurate and real-time inventory of all company assets, ensuring hardware is accounted for and tracking the lifecycle of equipment from deployment to retirement.
Asset & Knowledge Management: Maintain a precise inventory of hardware assets (handling swaps, returns, and warranty service). You are also expected to document your work meticulously in tickets and contribute to the internal Knowledge Base (KB).

What You’ll Bring

Foundational Experience: 1–3 years of experience in a technical support or helpdesk role, with a strong desire to grow into senior systems administration.
Troubleshooting Capability: Demonstrated troubleshooting skills for Windows and MacOS PCs, with working knowledge of iOS and Android support.
Cloud Literacy: Practical familiarity with Microsoft 365 and a basic understanding of Microsoft Entra ID, Exchange Online is mandatory. Familiarity with MDM (Intune) and iOS support is highly valued.
Operational Discipline: Strong documentation skills for ticketing and asset tracking. Ability to follow strict procedures for security and user administration.
Schedule Flexibility: Must be available 8:00 AM – 5:00 PM M-F in-office. Crucially, you must be willing to participate in an on-call rotation (evenings/weekends) to support field operations running 7 days a week.
Customer-First Mindset: Exceptional interpersonal skills and the patience to help non-technical users navigate technology with confidence.
Physical Agility: The ability to remain stationary for long periods of computer work, while also being capable of lifting and moving equipment up to 50 pounds.
Eagerness to Learn: A proactive attitude toward staying updated on the latest IT trends and a commitment to maintaining A1’s standards of excellence.

Key Attributes for Success

Adaptable learning and curiosity.
Accountability and professional integrity.
Thrives in a high-volume, fast-paced environment.
Passionate about accuracy, customer satisfaction, and team collaboration.
#INDA1

Benefits and other cool stuff:

Medical, dental, vision, 401K
Paid Time Off
Weekly Pay
Internal Promotion opportunities
Company swag

(Please note: benefits are not available for part time, temporary or contract roles)

A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Quick Apply

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helpdesk support jobs in mesa, az

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