Top 13 Helpdesk specialist Jobs in Mesa Az

Help Desk Specialist II
Nuvodia, LLC —Chandler, AZ
- $19.53 - $31.37 an hour
- Full-time
- Background check
- Microsoft Excel
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
10d
Technology Support Specialist
District Support Services Center —Tempe, AZ
- $20.82 - $27.07 an hour
- Full-time
- Mid-level
- Office
- Windows
- Wellness program
- 403(b) matching
IT Helpdesk Support Specialist (On-Site)
TransPerfect —Tempe, AZ
- Full-time
- Mid-level
- Windows
- Microsoft Office
Helpdesk Specialist II
Open Network Exchange Inc —Scottsdale, AZ
- On call
- Background check
- Ability to walk for extended periods
- Mid-level
- Free parking
- Health savings account
Quick Apply
Technical Support Specialist- Tier 1
Yrefy LLC —Phoenix, AZ
- Full-time
- Mid-level
- Office
- US work authorization
- Loan repayment program
- Disability insurance
Quick Apply
IT Helpdesk Specialist II
Mark-Taylor Residential —Scottsdale, AZ
- Computer Science
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
IT Helpdesk Support Specialist
ADP —Tempe, AZ
- Full-time
- Azure
- Writing skills
- Mid-level
- Paid time off
- Benefits from day one
11d
Payroll and HR Support Specialist - Hybrid
Arcoro —Phoenix, AZ
- $55,000 - $60,000 a year
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
IT Support Specialist- Tier 2
Envita Medical Centers LLC —Scottsdale, AZ
- Full-time
- Background check
- Pass drug screening
- Research
- Dental insurance
- 401(k)
Quick Apply
IT Services Specialist
Fox Restaurant Concepts —Phoenix, AZ
- Weekends as needed
- Mid-level
- Office
- Travel
- Health insurance
- Dental insurance
Airport Endpoint Systems Technician (User Technology Specialist) - Aviation Department
City of Phoenix —Phoenix, AZ
- $31.68 - $49.15 an hour
- Weekends as needed
- Clean driving record
- Salesforce
- Mid-level
- Commuter assistance
- Paid parental leave
Product Line Specialist I - Security & Surveillance
Stallion Infrastructure Services —Tempe, AZ
- Monday to Friday
- Mid-level
- Office
- High school diploma or GED
Quick Apply
User Support Specialist (Senior)
DDC IT SERVICES LLC —Scottsdale, AZ
- Full-time
- Computer science
- Computer Science
- 5 years
- Disability insurance
- Health insurance
Quick Apply
1d

More jobs to discover

Find similar jobs that you might be interested in.

IT Procurement Specialist
Solu Technology Partners —Phoenix, AZ
Participates with VAMO and IT leadership to develop and implement IT strategies, supplier management/performance. Exposure to strategic supply chain management.
$76,970 a year
Quick Apply
Procurement Specialist (IT) - Phoenix, AZ - $37/HR
G.D. Barri & Associates, Inc. —Phoenix, AZ
Direct experience working with IT services suppliers, including understanding scope, deliverables, and risks. Operates as a strategic business partner to drive…
$37 an hour
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Specialist II
THE VILLAGE NETWORK —Columbus, OH
Associate or bachelor’s degree in an information technology related field. Since 1946, we’ve been providing compassionate treatment to support the behavioral,…
$60,000 - $65,000 a year
IT Specialist
YUSA Corp —Washington Court House, OH
Maintain accurate records of all hardware and software license agreements. Education: Associate's Degree (two-year college or technical school), or equivalent…
$25 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for helpdesk specialist in mesa az

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk specialist jobs near mesa az

IT Support Specialist jobs in Scottsdale, AZ

Information Technology Specialist jobs in Tempe, AZ

Support Specialist jobs in Scottsdale, AZ

Technical Support Specialist jobs in Phoenix, AZ

IT Technician jobs in Phoenix, AZ

Human Resources Specialist jobs in Phoenix, AZ

Security Engineer jobs in Phoenix, AZ

Helpdesk Specialist Ii jobs in Seattle, WA

Early Intervention Specialist jobs in California

Helpdesk Specialist Ii jobs in Washington, DC

Senior Marketing Specialist jobs in Remote

Helpdesk Specialist Ii jobs in New York, NY

Helpdesk Specialist Ii jobs in Las Vegas, NV

Health Information Specialist jobs in Texas

It Support Specialist jobs in Atlanta, GA

It Bachelors Degree Entry Level jobs in Remote

Child Support Call Center jobs in Texas

It Support Specialist jobs in Bethesda, MD

It Director jobs in Birmingham, AL

It Support Specialist jobs in Phoenix, AZ

Help Desk Specialist II

Nuvodia, LLC -
Chandler, AZ

Quick Apply

Job Details

Full-time
$19.53 - $31.37 an hour
10 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching
Life insurance

Qualifications

Decision making

Full Job Description

Base Pay Range:

$19.53 - $31.37

Job Description:

The Help Desk Specialist II for Nuvodia is a regular, full-time position working daytime hours on site in Chandler, AZ. This position may include daytime weekend work.

Summary: As the initial phone contact for clients, help desk employees collect detailed information and prioritizes service requests in order to determine resolution or a method of escalation.

General Description: The Help Desk II must be able to work effectively and efficiently to identify and resolve multiple high priority issues in a fast-paced office environment with constant interruptions and continual deadlines. This position must demonstrate professionalism to the client in order to positively affect customer’s impression of our support. This position must have excellent organizational skills, a sense of urgency, the ability to make good decisions, and the skills needed to effectively prioritize tasks.

Essential Duties / Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

Enters, prioritizes, and escalates service tickets via the ticket system.
Maintains professional positive attitude that communicates our brand to our clients.;
Works directly with customers, via the phone, onsite, and online, to provide services and help resolve computing problems.
Responds promptly to customer needs, escalates difficult customer situations, and solicits customer feedback to improve service.
Installs hardware and peripheral components such as monitors, keyboards, and printers on users’ premises.
Loads appropriate PC software packages such as operating systems, networking components, and office applications.
Works independently to Resolves general IT problems (PC hardware, PC software, Server etc.) within SLAs.
Assists junior level help desk positions for training and mentoring.
Analyzes system logs and identifies potential issues with computer systems.
Monitors queue e-mail request folders
Provides support and/or coverage to meet queue needs based on department needs and team availability.
Performs other projects and duties as assigned

Occasional regional travel, weekend work and on-call rotation will be required.

General Duties and Responsibilities:

Ability to maintain strict confidentiality.
Honest, pleasant manner, and good personal hygiene.
Free of alcohol and drug abuse.
Ability to access multiple worksites in a timely manner.
Excellent communication and interpersonal skills.
Detail oriented, ability to multi-task, organized, and able to work in a fast-paced environment.
Demonstrates self-directed learning and participation in continuing education through professional journals, approved seminars, etc.
Adheres to departmental standards and personnel policies by demonstrating professional demeanor in conduct and appearance.
Follows company departmental standards and personnel policies by using good teamwork and communication skills to help identify concerns and solutions, assisting where needed to ensure a smooth functioning department.
Performs other duties as required by displaying team spirit and self-growth, accepting and performing other projects and responsibilities, and requesting other projects and responsibilities.
Rotates to other shifts and locations as needed
Follows all Health and Safety policies and guidelines of Inland Imaging and its partners depending on work location

Supervisory Responsibilities:

There is no supervisory responsibility in this position

Advocacy:

Treats all clients with dignity and respect Provides excellent customer service Conforms to Joint Commission and HIPAA regulations Complies with PHI (Protected Health Information) Demonstrates the Nuvodia values by knowing and understanding the mission, values and goals

Values: Authentic Connections, Ownership Mentality, Continuous Growth, and Enduring Results

Qualifications:

Education: Associate’s Degree in related field or equivalent experience
Experience: Two years of related experience including-
- Technical helpdesk experience preferred
- Experience with PC, Network and Microsoft Technology
- Experience with healthcare applications preferred
- Knowledge of PC Hardware/Software engineering
- Knowledge of Server administration/monitoring/software
- Knowledge in software and image creation/deployment via 3rd party software (Altiris, Ghost, etc.) and scripting.
- Previous experience working for a Managed IT Services (MSP) preferred
Computer Skills: Experience with the following computer applications is highly desired:
- ConnectWise Manage or like professional services automation (PSA) tool
- ConnectWise BrightGauge or like business intelligence (BI) tool
- IT Glue or like knowledge base tool
- n-Able N-Central or like remote management and monitoring (RMM) tool
- Microsoft Products: Excel, PowerPoint, SharePoint, Word, Visio

Background Check: Must be able to pass a background check
Drug Test: Eligible employees must be able to pass a post-offer, pre-employment drug test.

Benefits Include: Employees can enroll in medical and dental insurance and are covered by basic vision and term life insurance. Employees are able to enroll in our company's 401k retirement plan with employer matching opportunities and will receive paid vacation, sick, and personal leave, paid holidays and quarterly profitability bonuses.

Nuvodia/Inland is an EEO employer...

Quick Apply

Refine Your Search

helpdesk specialist jobs in mesa az

Help Desk Specialist II

Technology Support Specialist

IT Helpdesk Support Specialist (On-Site)

Helpdesk Specialist II

Technical Support Specialist- Tier 1

IT Helpdesk Specialist II

IT Helpdesk Support Specialist

Payroll and HR Support Specialist - Hybrid

IT Support Specialist- Tier 2

IT Services Specialist

Airport Endpoint Systems Technician (User Technology Specialist) - Aviation Department

Product Line Specialist I - Security & Surveillance

User Support Specialist (Senior)

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for helpdesk specialist in mesa az

Explore jobs in more locations

Nuvodia/Inland is an EEO employer...

Job Seeker Tools

Employer Tools

Browse

Stay Connected