Top 27 Delivery manager Jobs in Methuen Ma

Services Delivery Manager
Access Information Management —Peabody, MA
- $75,000 - $80,000 a year
- Remote
- 3 years
- Bachelor's degree
- Organizational skills
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Part-Time IT Project Manager (Customer Delivery)
Elysian Technology —Nashua, NH
- $50 - $95 an hour
- Part-time
- Hybrid work
- Azure
- Mid-level
- Office
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Service Delivery Manager
Performix —Andover, MA
- Contract
- Mid-level
- Team management
- Communication skills
Warehouse Manager | Delivery Route Warehouse Manager
Room & Board —Billerica, MA
- $76,000 - $96,000 a year
- Full-time
- Customer service
- Mid-level
- Residential
- Profit sharing
- 401(k) matching
Driver/Delivery Supervisor
Vacationland Distributors - NH —Hampstead, NH
- $55,000 a year
- Full-time
- Clean driving record
- Mid-level
- Office
- Health savings account
- Health insurance
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Truck Driver - Crew Leader
TOBIN SCIENTIFIC —Peabody, MA
- $26 - $28 an hour
- Weekends as needed
- Customer service
- 5 years
- CDL
- Paid holidays
- Disability insurance
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8d
Process Engineering Manager, Delivery
Johnson Controls —Burlington, MA
- $130,000 - $145,000 a year
- Full-time
- 5 years
- Engineering
- Doctor of Philosophy
- Paid holidays
- Health insurance
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Operations Manager - 3PL Finale Mile Delivery
Direct Impact Logistics —Hudson, NH
- $65,000 - $75,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
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Part-Time Brand Vehicle & Event Coordinator ("Morticia Manager")
Wright Family Law Group —Tewksbury, MA
- $25 - $35 an hour
- Part-time
- Clean driving record
- Mid-level
- Driver's License
- Mileage reimbursement
- Flexible schedule
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Senior Product Delivery Manager
Forrester Research —Cambridge, MA
- $112,000 - $205,000 a year
- Email
- 5 years
- Bachelor's degree
- Product management
Client Delivery Manager
Abacode —Woburn, MA
- $60,000 - $75,000 a year
- Full-time
- Hybrid work
- Mid-level
- Organizational skills
- Contracts
Delivery Manager
General Utilities —Peabody, MA
- $95,000 a year
- Full-time
- CDL B
- Hazmat Endorsement
- CDL A
- Health insurance
- Dental insurance
Route Sales Manager
BostonBean Coffee Company —Woburn, MA
- Background check
- Clean driving record
- Mid-level
- 401(k)
- Flexible spending account
B2B Delivery Lead
Analog Devices —Wilmington, MA
- $131,250 - $196,875 a year
- Full-time
- Computer Science
- 11+ years
- Analysis skills
- Paid holidays
- Health insurance
Project Delivery Senior Manager/Director
SolarKal —Somerville, MA
- Full-time
- Hybrid work
- 5 years
- Research
- Travel
- Health insurance
- Dental insurance
Route Delivery Supervisor (Stoneham, MA)
Fusion Logistics, Inc. —Stoneham, MA
- $50,000 a year
- Microsoft Outlook
- Customer service
- Computer literacy
- Health insurance
- 401(k)
Ops Supervisor Hauling
Republic Services —Revere, MA
- $90,200 - $123,950 a year
- Full-time
- Mid-level
- Supervising experience
- Accounting
- AD&D insurance
- Employee stock purchase plan
Clinical Manager- Labor and Delivery
Lowell General Hospital —Lowell, MA
- $134,525.66 - $171,524.44 a year
- Full-time
- Nursing
- RN License
- Hospital
14h
Route Delivery Supervisor (Woburn, MA)
Fusion Logistics, Inc. —Woburn, MA
- $50,000 a year
- Microsoft Outlook
- Customer service
- Computer literacy
- Health insurance
- 401(k)
Delivery Manager
Petro Home Services —Peabody, MA
- CDL B
- Hazmat Endorsement
- CDL A
- Health insurance
- Dental insurance
Quick Apply

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delivery manager jobs near methuen ma

Services Delivery Manager

Access Information Management -
Peabody, MA

Quick Apply

Job Details

$75,000 - $80,000 a year

Qualifications

Task prioritization
Stakeholder relationship building

Full Job Description

Job Summary

We are seeking a motivated and detail-oriented Services Delivery Manager to oversee the operational delivery, strategic administration, and continuous improvement of recurring regulatory review and information governance service engagements. This role will serve as a key member of the Information Governance team and is responsible for independently managing client service delivery strategies, operational workflows, escalation resolution, and program performance.

This Services Delivery Manager exercises discretion and independent judgment in determining service delivery approaches, establishing engagement priorities, resolving operational and client issues, allocating resources, developing service delivery standards, and implementing process improvements that directly impact client satisfaction, operational effectiveness, and business performance. This position is accountable for achieving service delivery objectives, profitability targets, quality standards, and program outcomes.

Key Responsibilities:

1. Service Delivery Leadership: Manage recurring information governance service engagements and determine service delivery priorities, execution strategies, and operational approaches necessary to achieve client and business objectives.

2. Operational Decision-Making & Escalation Management: Exercise independent judgment in evaluating operational risks, resolving client escalations, determining corrective actions, and balancing competing business priorities to ensure effective service delivery and customer satisfaction.

3. Program Governance & Continuous Improvement: Develop, maintain, and refine service delivery standards, operational procedures, escalation protocols, quality assurance processes, and performance methodologies. Identify opportunities for operational improvement and implement approved enhancements to improve scalability, efficiency, and service quality.

4. Business Performance Management: Monitor and analyze service delivery performance, operational metrics, utilization trends, and engagement profitability. Identify performance gaps, implement corrective actions, and recommend operational improvements that support business objectives and program performance.

5. Client Relationship Management: Serve as a primary point of contact for assigned engagements and maintain strong client relationships through proactive communication, service oversight, issue resolution, and strategic coordination.

6. Resource & Capacity Planning: Evaluate workload demands, service requirements, and operational priorities to develop resource allocation recommendations and capacity plans supporting effective service delivery and business objectives.

7. Cross-Functional Leadership: Coordinate and influence activities across Information Governance, Client Support, Sales, Product, Billing, and Research teams to achieve service delivery objectives and resolve operational challenges.

8. Reporting & Operational Analysis: Prepare, analyze, and maintain operational reports, service metrics, engagement tracking, and program performance data to support decision-making, performance management, and continuous improvement efforts.

9. Training & Enablement: Identify customer adoption, training, and enablement opportunities and coordinate delivery of onboarding materials, support resources, and user education initiatives to improve customer outcomes.

10. Meeting Facilitation & Communication: Lead internal and client meetings with clearly defined agendas, action items, timelines, status updates, and follow-up accountability.

Education and Experience:

. Bachelor's degree or equivalent professional experience preferred

. 3+ years of experience in project management, program management, client services, operations, or related fields

. Experience managing recurring client engagements, operational workflows, or managed services preferred

. Experience in information governance, compliance, SaaS implementation, records management, or professional services environments preferred

. Proficiency in Smartsheet and Microsoft Office Suite

Knowledge, Skills, and Abilities:

. Excellent organizational skills and ability to manage multiple priorities in a dynamic environment.

. Strong communication, stakeholder management, and client relationship skills.

. Demonstrated ability to exercise discretion and independent judgment regarding service delivery strategy, operational priorities, escalation management, and business performance matters.

. Ability to evaluate operational risks, competing business priorities, and customer requirements and make decisions impacting service delivery outcomes.

. Experience developing and implementing operational standards, service delivery methodologies, policies, and procedures.

. Ability to analyze operational performance data, identify trends, and implement corrective actions to improve program effectiveness.

. Strong problem-solving, decision-making, and analytical capabilities.

. Experience coordinating and influencing cross-functional teams to achieve business objectives.

. Ability to make recommendations affecting resource utilization, operational effectiveness, customer satisfaction, and program performance.

. Strong attention to detail with a focus on quality, consistency, and continuous improvement.

All qualified applicants will receive consideration for employment. EEO/AA/Minorities/Females/Disabled/Vets

Compensation: $75,000-$80,000

Quick Apply

Refine Your Search

delivery manager jobs in methuen ma

Services Delivery Manager

Part-Time IT Project Manager (Customer Delivery)

Service Delivery Manager

Warehouse Manager | Delivery Route Warehouse Manager

Driver/Delivery Supervisor

Truck Driver - Crew Leader

Process Engineering Manager, Delivery

Operations Manager - 3PL Finale Mile Delivery

Part-Time Brand Vehicle & Event Coordinator ("Morticia Manager")

Senior Product Delivery Manager

Client Delivery Manager

Delivery Manager

Route Sales Manager

B2B Delivery Lead

Project Delivery Senior Manager/Director

Route Delivery Supervisor (Stoneham, MA)

Ops Supervisor Hauling

Clinical Manager- Labor and Delivery

Route Delivery Supervisor (Woburn, MA)

Delivery Manager

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