Top 2574 Client experience manager Jobs in Miami, Fl

Front Desk Lead & Office Manager
Centner Wellness & Spa —Miami, FL
- Full-time
- Clinic experience
- Mid-level
- Front desk
Quick Apply
Account Manager - Remote Work
BairesDev —Miami, FL
- Remote
- Computer science
- Computer Science
- 5 years
- Health insurance
- Dental insurance
Veteran Supportive Housing Case Manager
Advocate Program, Inc —Miami, FL
- $50,000 - $53,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Military
- Mileage reimbursement
- Health insurance
Quick Apply
Events & Experience Manager
Arte Hospitality —Miami Beach, FL
- Full-time
- Mid-level
- Hotel
- In-person
Quick Apply
5d
Client Success Manager
Trivium —Miami, FL
- $70,000 - $120,000 a year
- Full-time
- Remote
- Mentoring
- Senior level
- Paid time off
Quick Apply
Manager, Client Experience, South
VanCleef-Aprels —Miami, FL
- Full-time
- Management
- Research
- Mid-level
7d
Client Operations Manager I
Crafty —Miami, FL
- $70,000 - $80,000 a year
- Full-time
- Remote
- Mid-level
- Team management
- Quality control
- Health insurance
- Dental insurance
Quick Apply
Client Services Manager
Qureos Inc —Miami, FL
- $125,000 - $175,000 a year
- Full-time
- Office
- Finance
- Bachelor's degree
- Paid holidays
- Dental insurance
8d
Customer Success Manager
Trivium —Miami, FL
- $42,000 - $90,000 a year
- Full-time
- Remote
- Sales
- English
- Mid-level
- Flexible schedule
Quick Apply
Team Manager
Louis Vuitton —Aventura, FL
- $95,000 - $120,000 a year
- Full-time
- Merchandising
- Continuous improvement
- Senior level
- Disability insurance
- Health insurance
Social Media Manager
Digital Innovations Marketing Company —Miami, FL
- $37 - $43 an hour
- Part-time
- Remote
- Mid-level
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Client Service Manager
Siemens —Miami, FL
- $61,547 - $105,509 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
1d
Front Office Manager
DOUBLETREE DORAL —Doral, FL
- Full-time
- Microsoft Excel
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
9d
Office Manager
Arrow Search Partners —Miami, FL
- $125,000 - $150,000 a year
- 6 years
- Office
- Bachelor's degree
Assistant General Manager | Full-Time | Miami Beach Convention Center
Oak View Group —Miami Beach, FL
- $178,000 - $188,000 a year
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Property Manager
KW Property Management LLC —Doral, FL
- $130,000 a year
- Weekends as needed
- Spanish
- Microsoft Excel
- High school
Quick Apply
10d
Client Success & Implementation Manager
AJAIA —Fort Lauderdale, FL
- Full-time
- Remote
- Mid-level
- 3 years
- Bachelor's degree
Quick Apply
On-Site District Manager
Avenue5 Residential, LLC —Opa-locka, FL
- $100,000 - $110,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
8d
Property Manager
Bozzuto —Miami, FL
- $90,000 - $98,000 a year
- 5 years
- Residential
- Bachelor's degree
- Paid holidays
- Health insurance
4d
People Operations Manager
Cedar Gold Group —Miami, FL
- $60,000 - $120,000 a year
- Full-time
- Mid-level
- Office
- In-person
- Paid time off
Quick Apply
1d

I want to receive the latest job alert for client experience manager in miami, fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client experience manager jobs near miami, fl

Front Desk Lead & Office Manager

Centner Wellness & Spa
Miami, FL

Quick Apply

Job Details

Full-time

Qualifications

Inventory management systems
Cleaning & sanitation management
Maintaining an organized workspace
Logistics management
Operations coordination
Clinic experience
Client relationship development
Online booking platforms
Canva
Facility maintenance management
Sales management systems proficiency
Room tidying
Front desk
Client retention strategy
CRM system proficiency
Clean workspace maintenance
Social media brand management
Health club & gym management
Med spa experience
Data analysis software

Full Job Description

Front Desk Lead & Office Manager – Brickell Location

Centner Wellness is Miami’s premier hub for cutting-edge wellness, biohacking, and integrative therapies. Our mission is to empower our clients to heal, optimize, and thrive by combining science-backed modalities with intentional care and elevated service.

We are seeking a Front Desk Lead & Office Manager for our Brickell location. This is a leadership role responsible for daily operations, client retention, inventory management, cleanliness standards, social media content creation, and front desk systems.

Key Responsibilities

Location Oversight & Operations

Support Management Team with full day-to-day operations, including inventory management, reporting, and dashboard maintenance.
Manage Spa attendants, ensuring the facility remains pristine at all times, including laundry, treatment room upkeep, and overall facility maintenance

Lead Management & Client Retention

Collaborate with Sales Team, including calling and nurturing inbound leads
Follow up with warm and existing leads to support conversion
Ensure consistent communication and follow-up with guests
Maintain detailed notes and pipeline organization
Capture client testimonials, success stories, and guest experiences to support marketing and social media initiatives.
Identify opportunities to showcase client journeys, events, and wellness outcomes through authentic content.

Front Desk & Systems Management

Process invoices accurately and efficiently
Manage appointments correctly in CRM system
Collect deposits and ensure proper booking protocols are followed
Confirm appointments and maintain schedule accuracy
Provide detailed knowledge of services, packages, and memberships
Communicate effectively and professionally with all guests
Support Management Team in running and maintaining critical business reports
Create and coordinate basic photo and video content for social media, including client experiences, team highlights, and behind-the-scenes moments.
Assist with maintaining social media content calendars and ensuring a consistent flow of content from the location.

Requirements

Strong organizational and operational skills
Strong data analysis and spreadsheet skills (Excel, Sheets, etc.)
Experience using CRM systems (Go High Level preferred)
Experience using Zenoti or similar booking software
Ability to manage inventory and operational logistics
Comfortable capturing content for social media and collecting client testimonials; experience with Canva, CapCut, or similar tools is a plus.
Comfortable overseeing cleaning duties and maintaining high standards
Sales-minded with a focus on client retention
Professional, confident, and proactive communicator
Full-time position

Ideal Candidate

Has experience in a wellness center, med spa, clinic, or luxury fitness environment
Thrives in leadership and accountability
Is hands-on and not afraid to clean, organize, and maintain high standards
Understands operations, client experience, and the role authentic content plays in building brand awareness and client engagement.
Is aligned with longevity, detoxification, and proactive health

About Centner Wellness

At Centner Wellness, we redefine what it means to thrive. Our environment is built for those who embrace innovation, root-cause solutions, and elevated standards. We are looking for someone who is ready to take ownership of a location and grow with a mission-driven company.

Work Location: In person

Quick Apply

Refine Your Search

client experience manager jobs in miami, fl

Front Desk Lead & Office Manager

Account Manager - Remote Work

Veteran Supportive Housing Case Manager

Events & Experience Manager

Client Success Manager

Manager, Client Experience, South

Client Operations Manager I

Client Services Manager

Customer Success Manager

Team Manager

Social Media Manager

Client Service Manager

Front Office Manager

Office Manager

Assistant General Manager | Full-Time | Miami Beach Convention Center

Property Manager

Client Success & Implementation Manager

On-Site District Manager

Property Manager

People Operations Manager

I want to receive the latest job alert for client experience manager in miami, fl

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected