Top 41 Cruise agent Jobs in Miami, Fl

Air Services Specialist (Amadeus Required)
The Ritz-Carlton Yacht Collection —Fort Lauderdale, FL
- Full-time
- Hybrid work
- Background check
- English
- Mid-level
- Health savings account
- Health insurance
Quick Apply
6d
Laundry Manager
Crew Life at Sea —Miami, FL
- $1,422 a month
- Full-time
- Mid-level
- Recruiting
- Computer skills
Quick Apply
Senior AI Engineer
Brooksource —Miami, FL
- $70 - $80 an hour
- Contract
- Hybrid work
- Writing skills
- System design
- APIs
- Health savings account
- Paid holidays
Quick Apply
Director of Travel - Interval International
Interval Corporate Office Sunset —Miami, FL
- Full-time
- Microsoft Excel
- Marketing
- Computer literacy
Pier Agent
SMS INTERNATIONAL SHORE OPERATIONS US INC —Miami, FL
- $16.00 - $16.50 an hour
- Part-time
- English
- High school diploma or GED
- Computer skills
- Flexible schedule
Quick Apply
Miami, FL Cruise Terminal Agents
MLSBC Cruises, Inc. —Miami, FL
- $15 an hour
- Part-time
- English
- Ability to stand for extended periods
- Entry level
Quick Apply
Meet & Greet Agent
SMS INTERNATIONAL SHORE OPERATIONS US INC —Miami, FL
- $16.00 - $16.50 an hour
- Part-time
- Experience working with individuals with disabilities
- English
- High school diploma or GED
- Flexible schedule
Quick Apply
Meet & Greet Agent – Carnival Cruise Line Transfers
Safeguard America, Inc. d/b/a. Americas Transportation.com —Miami, FL
- $16 an hour
- Part-time
- Spanish
- English
- Communication skills
- Free parking
- Paid training
Quick Apply
3d
Front Desk Agent
Hilton Garden Inn Fort Lauderdale Airport-Cruise Port —Dania, FL
- Weekends as needed
- Spanish
- Computer literacy
- Hotel
- Wellness program
- Disability insurance
Quick Apply
Yacht Broker and Sales Agent
National Liquidators —Fort Lauderdale, FL
- Full-time
- Entry level
- Under 1 year
- Paid holidays
- 401(k)
Personal Vacation Planner Agent (Remote)
CCL/ABG —Miramar, FL
- $15 an hour
- Full-time
- Remote
- English
- High school diploma or GED
- 1 year
- Employee stock purchase plan
- Paid holidays
Quick Apply
10d
Customer Service Representative
Redion —Pembroke Pnes, FL
- Overtime
- Hybrid work
- Background check
- Customer service
- English
- Travel reimbursement
- Paid parental leave
Quick Apply
Customer Service Agent -Port Everglades
Intercruises Shoreside & Port Services —Fort Lauderdale, FL
- $16 an hour
- Part-time
- Background check
- 18 years or older
- Customer service
- Paid training
- Health insurance
Quick Apply
5d
Sea Freight Manager- Cruise Logistics & Perishables
APOLLO FREIGHT INC —Doral, FL
- $90,000 - $110,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Senior level
Cruise Vacation Planner - ONSITE - Fort Lauderdale, FL - US
HA Group —Fort Lauderdale, FL
- $74,000 - $144,000 a year
- 8 hour shift
- Mid-level
- Office
- US work authorization
- Employee stock purchase plan
- Health insurance
Quick Apply
10d
Claims Representative
Redion —Pembroke Pines, FL
- Overtime
- Hybrid work
- Mid-level
- Communication skills
- Travel reimbursement
- Paid parental leave
Quick Apply
2d
Pier Agent - Port Everglades, FL
SMS INTERNATIONAL SHORE OPERATIONS US INC —Fort Lauderdale, FL
- $16.00 - $16.50 an hour
- Part-time
- English
- High school diploma or GED
- Computer skills
Quick Apply
Specialist, Business Development & Sales Administration
Carnival Cruise Line —Miami, FL
- Full-time
- Microsoft Word
- Microsoft Excel
- Research
- Employee stock purchase plan
- Paid holidays
Quick Apply
3d
Warehouse Agent
Radiant Global Logistics, Inc. —Miami, FL
- $14.84 - $25.44 an hour
- Overtime
- English
- Mid-level
- Forklift
- Health savings account
- Paid holidays
Quick Apply
Guest Service Agent/Front Desk Agent
Comfort Suites Fort Lauderdale Airport and Cruise Port —Dania, FL
- $15 - $16 an hour
- Part-time
- Ability to walk for extended periods
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
Quick Apply
7d

I want to receive the latest job alert for cruise agent in miami, fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

cruise agent jobs near miami, fl

Air Services Specialist (Amadeus Required)

The Ritz-Carlton Yacht Collection -
Fort Lauderdale, FL

Quick Apply

Job Details

Full-time
6 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Hospitality reservation systems
Customer communication
Interpersonal skills
Global distribution systems (GDS)
English
Analysis skills
Aviation
Amadeus
Travel scheduling
Travel planning

Full Job Description

Embark on an extraordinary journey with The Ritz-Carlton Yacht Collection, an exquisite extension of the renowned Ritz-Carlton brand, dedicated to redefining ultra-luxury hospitality at sea. As a "Lady or Gentleman" of our esteemed team, you'll be entrusted with the art of delivering the impeccable "Gold Standards" that have made the Ritz-Carlton an epitome of excellence across the globe.

Join us on a journey where every day is a testament to the highest standard of luxury and service. Apply now and be part of an unparalleled legacy in hospitality.

Job Summary

As an Air Services Specialist, you will utilize your Amadeus GDS expertise to curate seamless travel experiences for guests of The Ritz-Carlton Yacht Collection. This role involves educating guests on the sophisticated logistics of port arrivals and departures. Additionally, the role provides internal customers with comprehensive knowledge of all requests for hotel accommodations, transportation services, and ship crew travel.

Location: Hybrid/Onsite Fort Lauderdale, FL

Essential Functions

Process air schedule ticketing, special requests, and schedule changes submitted by internal agents.
Function as a fundamental resource for sales & trade teams regarding the standards and delivery of the RCYC air program.
Monitor and ensure that air reservations accurately display schedules in line with cost norms, with a focus on airline-driven changes/cancellations.
Assist with invoice reconciliation, ensuring all tickets issued through Amadeus GDS/third-party consolidators are accounted for and processed promptly by the accounting department.
Work closely with turnaround operations and support teams to ensure ancillaries needed in unison with flights are arranged accordingly.
Maintain up-to-date knowledge of selected Global Distribution System (GDS) and all preferred partner airline contract details.
Identify and understand complex international itineraries to offer the best travel options to consumers.
Assist with configurations or project implementations related specifically to air system functionality.
Achieve product sales by handling inquiries, booking, and amending reservations, as well as quoting airfares to meet client needs.
Receive inbound telephone calls, action web and email requests, and undertake outbound calling concerning inquiries and/or bookings.
Develop expert familiarity with details of air programs and related hotel, land, and transfer programs to provide correct information to Reservations and Sales when needed.
Take appropriate intermediate steps when notified of problems to resolve issues for guests experiencing travel emergencies.
Accurately identify customer requirements and produce accurate air/land quotations and booking advice promptly.

Competency

Education

Minimum 1-2 years of undergraduate studies in a travel-related field or equivalent work experience

Skills & Experience

Minimum 2 years of experience in a Travel Agency, Airline, or Cruise Line Air Department
Proven 5-star customer service and selling skills
Excellent PC skills and proficiency in Microsoft Office
Superior knowledge of the Travel, Airlines, and/or Cruise industries
Experience with the GDS Amadeus travel platform is required
Excellent interpersonal and English verbal and written communication skills
International Air Reservations and Ticketing knowledge and expertise
Extensive knowledge of global geographies and related flight itineraries
High performer in production / high-pressure environment
Organizational skills to manage workload effectively while multitasking to meet deadlines
Airline Contract, NDC, and private fare experience
Working knowledge of Resco is desired
Proven problem-solving and analytical skills
Ability to pull reports and organize data in a clear, concise manner
Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact, and resourcefulness

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Referral program

Experience:

Travel planning: 2 years (Preferred)
Amadeus Travel Platform: 1 year (Required)

Ability to Commute:

Fort Lauderdale, FL 33301 (Required)

Work Location: Hybrid remote in Fort Lauderdale, FL 33301

Quick Apply

Refine Your Search

cruise agent jobs in miami, fl

Air Services Specialist (Amadeus Required)

Laundry Manager

Senior AI Engineer

Director of Travel - Interval International

Pier Agent

Miami, FL Cruise Terminal Agents

Meet & Greet Agent

Meet & Greet Agent – Carnival Cruise Line Transfers

Front Desk Agent

Yacht Broker and Sales Agent

Personal Vacation Planner Agent (Remote)

Customer Service Representative

Customer Service Agent -Port Everglades

Sea Freight Manager- Cruise Logistics & Perishables

Cruise Vacation Planner - ONSITE - Fort Lauderdale, FL - US

Claims Representative

Pier Agent - Port Everglades, FL

Specialist, Business Development & Sales Administration

Warehouse Agent

Guest Service Agent/Front Desk Agent

I want to receive the latest job alert for cruise agent in miami, fl

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected