Top 279 Customer experience analyst Jobs in Miami, Fl

Administrative Analyst- Country Club
City of Coral Gables —Coral Gables, FL
- $65,416.47 - $101,395.24 a year
- Weekends as needed
- Inventory management
- Mid-level
- 3 years
- AD&D insurance
- Disability insurance
4d
Analyst - AML
Hard Rock Digital —Hollywood, FL
- Weekends as needed
- Hybrid work
- Research
- Mid-level
- Analysis skills
Quick Apply
Airfreight Spot Desk Pricing Analyst
DHL —Miami, FL
- $68,722.50 - $91,630.00 a year
- Bachelor of Science
- Mid-level
- Office
- Employee stock purchase plan
- Paid holidays
Analyst - Quality Assurance
Hard Rock Digital —Hollywood, FL
- Full-time
- Hybrid work
- Sales
- Mid-level
- Continuous improvement
- Employee discount
- Opportunities for advancement
Quick Apply
Senior Business Systems Analyst - Epic Radiant, Technology and Digital, FT,08A-4:30P
Baptist Health South Florida —Coral Gables, FL
- $85,901.44 - $111,671.87 a year
- Full-time
- Computer science
- Computer Science
- Research
- Wellness program
- Health insurance
Business Outcome Analyst
Atlas Air —Miami, FL
- $86,000 - $117,000 a year
- Hybrid work
- Research
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Senior Business Systems Analyst - Epic Radiant, Technology and Digital, FT,08:30A-5P
Baptist Health South Florida —Coral Gables, FL
- $85,901.44 - $111,671.87 a year
- Full-time
- Computer science
- Computer Science
- Research
- Wellness program
- Health insurance
Senior Business Systems Analyst - Epic ClinDoc, Technology & Digital, FT,8:30A - 5P
Baptist Health South Florida —Coral Gables, FL
- $85,901.44 - $111,671.87 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Wellness program
- Health insurance
Logistics Analyst
Robert Half —Miami, FL
- $19.79 - $22.91 an hour
- Contract
- Mid-level
- Analysis skills
- Continuous improvement
- Disability insurance
- Dental insurance
Quick Apply
Pricing Analyst, Financial Products
Intermex Wire Transfer —Kendall, FL
- Background check
- Mid-level
- Finance
Quick Apply
Senior Analyst, Compensation & Analytics
Kaseya Careers —Miami, FL
- Finance
- SQL
- Analysis skills
Quick Apply
Pricing Analyst, Financial Products
Intermex Wire Transfer —Pinecrest, FL
- Background check
- Mid-level
- Finance
Quick Apply
Business Outcome Analyst
Atlas Air —Miami, FL
- $86,000 - $117,000 a year
- Research
- Mid-level
- Experience equivalent to degree accepted
Fintech Pricing Analyst- LATAM
Intermex Wire Transfer —Hialeah, FL
- Background check
- Mid-level
- Finance
Quick Apply
Fintech Pricing Analyst- LATAM
Intermex Wire Transfer —Kendall, FL
- Background check
- Mid-level
- Finance
Quick Apply
Senior Finance Analyst
Insight Global —Davie, FL
- $48 - $52 an hour
- Full-time
- CPA
- Mid-level
- Office
- Wellness program
- Health insurance
Quick Apply
9d
Senior Information Security Analyst
MANTECH —Doral, FL
- Full-time
- Computer Science
- 5 years
- Bachelor of Science
8d
Fintech Pricing Analyst- LATAM
Intermex Wire Transfer —Pinecrest, FL
- Background check
- Mid-level
- Finance
Quick Apply
Financial Shared Services Analyst, Supply Chain Automation Services, FT,8A-4:30P
Baptist Health South Florida —Coral Gables, FL
- $63,638.44 - $82,729.97 a year
- Full-time
- CPA
- 5 years
- Research
- Wellness program
- Health insurance
Pricing Analyst, Financial Products
Intermex Wire Transfer —Coral Gables, FL
- Background check
- Mid-level
- Finance
Quick Apply

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Administrative Analyst- Country Club

City of Coral Gables -
Coral Gables, FL

Apply Now

Job Details

Full-time
$65,416.47 - $101,395.24 a year
4 days ago

Benefits

401(a)
AD&D insurance
Disability insurance
Dental insurance
Tuition reimbursement
Bereavement leave
Life insurance

Qualifications

Customer communication
Driver's License

Full Job Description

Summary

This position performs highly responsible management, administrative, and complex professional support work assisting the Director in the overall administration and operation of the Coral Gables Country Club. This position plays a critical role in planning, coordinating, and implementing departmental initiatives while providing administrative, financial, and operational support across multiple divisions within the Coral Gables Country Club.

Work emphasizes assisting the Director with departmental fiscal management, including budget development and administration, accounts payable and receivable, financial reporting, procurement, records management, and operational planning. The incumbent coordinates administrative functions, monitors departmental performance, develops reports and analyses, and implements process improvements to enhance operational efficiency, customer service, and fiscal accountability.

The position exercises independent judgment in coordinating daily operations, analyzing operational and financial needs, allocating resources, resolving administrative issues, and implementing process improvements to promote efficient operations and exceptional customer service. Provides administrative and operational support across all Country Club divisions and serves as professional support during evenings, weekends, holidays, and special events as needed.

Work requires exceptional organizational, financial, and interpersonal skills, the ability to manage multiple priorities simultaneously, and the capacity to maintain effective working relationships while supporting the Director in achieving the strategic and operational goals of the Coral Gables Country Club. The position reports directly to and is supervised by the Director of the Coral Gables Country Club.

Job Duties and Responsibilities

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.

Serves as the primary administrative and operational support to the Director of the Coral Gables Country Club, assisting with the planning, coordination, and execution of departmental priorities and strategic initiatives. Assists the Director in matters related to departmental fiscal, administrative, and budgetary policy.

Provides administrative, financial, and operational support across all divisions of the Coral Gables Country Club, including the Event Venue, Athletic Club, Le Parc Café, Golf and Tennis Operations.

Coordinates and monitors accounts payable and accounts receivable activities for all assigned divisions, ensuring timely processing of invoices, vendor payments, deposits, customer billing, collections, and financial documentation.

Assists the Director in developing, preparing, monitoring, and managing departmental operating budgets. Reviews expenditures, tracks revenues, reconciles accounts, prepares budget forecasts, and identifies opportunities for cost savings and operational efficiencies.

Prepares financial reports, budget analyses, revenue summaries, productivity reports, and operational metrics for the Director and executive leadership as requested.

Assists with purchasing, procurement, contract administration, vendor coordination, inventory management, and the processing of purchase orders in accordance with City policies and procedures.

Develops, implements, and maintains administrative procedures that improve operational efficiency, internal controls, documentation, and record management across all divisions.

Assists in developing, implementing, and monitoring departmental policies, procedures, and operational initiatives while ensuring compliance with City policies, financial regulations, and Florida records retention requirements.

Coordinates interdepartmental communication and serves as a liaison between the Country Club divisions, City departments, vendors, contractors, members, and the public.

Supervises assigned administrative support staff and temporary personnel, including training and coaching as necessary.

Assists with employee onboarding, training, payroll coordination, and administrative support functions for multiple operating divisions.

Provides administrative support for special events, tournaments, community programs, meetings, and other Country Club functions as assigned.

Oversees and maintains departmental records, files, contracts, permits, licenses, and other confidential documents, ensuring accuracy and compliance.

Reviews applications, contracts, invoices, reports, correspondence, and other documents for completeness and accuracy prior to submission.

As requested by the Director, develops and analyzes statistical and productivity reports, and makes recommendations to the Director for streamlining operations.

Assists the Director implement and monitor new initiatives; establishes benchmarks to measure the efficiency of departmental procedures and allocates resources as needed.

Responds to customer inquiries, member concerns, vendor requests, and operational issues, ensuring timely resolution and exceptional customer service.

Coordinates departmental and city board meetings, prepares agendas, records meeting minutes, and follows up on assigned action items.

Exercises sound independent judgment while maintaining confidentiality regarding personnel, financial, contractual, and operational matters.

Provides support and operational coverage during evenings, weekends, holidays, and special events as required to ensure continuity of operations across all Country Club divisions. Will serve as supervisor on duty when needed.

Will assume facility roles including, special events, venue rentals, facility opening and closings, and Athletic Club operations as needed.

Performs other related duties as assigned.

Qualifications

Bachelor’s Degree in recreation, leisure service, public administration, business administration, finance, or a related field.

Three (3) years administrative experience in a public facility or municipality.

Valid Florida Driver's License.

A comparable amount of training or experience may be substituted for the minimum qualifications.

HOLIDAYS: 16 days including 3 floating days.

SICK LEAVE: 110 hours annually.

ANNUAL LEAVE: 94 hours in the first year of employment, increasing up to 210 after 25 years. Employees must take 40 hours of annual leave each year.

BEREAVEMENT LEAVE: 5 or 10 days for the death of a family member in accordance with the City's Personnel Rules & Regulations.

HEALTH INSURANCE: Fully paid by the City (HMO Select). Coverage becomes effective 1st of month following 30 days. Employee may purchase coverage for eligible dependents at a cost of approximately 50% of the premium.

DENTAL INSURANCE: Available at a cost to all employees through payroll deduction.

LIFE INSURANCE: Term Life and Accidental Death and Dismemberment equal to 1 x annual salary (up to $200,000) fully paid by the City.

VOLUNTARY BENEFITS: Several plans are available, such as Short Term Disability, Life Insurance and Critical Illness policies through payroll deductions.

LEGAL SERVICES: Legal Service plan available at a cost to all employees through payroll deductions.

POST EMPLOYMENT HEALTH PLAN (PEHP): The City deposits $950 annually into an individual account for each employee. Monies may be used to pay premiums or medical expenses after retirement.

DEFERRED COMPENSATION: Employees may defer a portion of their pre-tax salary in the 457 Deferred Compensation Program.

TUITION REIMBURSEMENT: $2,000 per semester ($6,000 maximum annually) as per the City's Rules and Regulations.

CELL PHONE: Cell phone provided at a monthly cost of $20.00, if required by department.

RECREATIONAL USE: Employee, spouse and immediate family members seventeen (17) years of age and under are entitled to the benefits below:

Venetian Pool – No charge for daily admission.
Tennis Centers – No charge for daily court fees
Youth Center – 50% off residential rates for memberships and 25% off camps and other programs.

Golf at Biltmore & Granada:

Monday through Friday – no charge
Saturday, Sunday and Holidays:
Before Noon – Twilight fees apply
After Noon – No charge

(cart fees apply at all times)

PENSION:

City Retirement Plan - Mandatory employee contribution of 10 % of salary; Vesting period is 10 years.

OR

Defined Contribution - 401a - Contribution by City of 7% of employee base annual salary. Vesting period 5 years. Employee not required to contribute.

***Note: Benefits subject to change.***

Apply Now

Refine Your Search

customer experience analyst jobs in miami, fl

Administrative Analyst- Country Club

Analyst - AML

Airfreight Spot Desk Pricing Analyst

Analyst - Quality Assurance

Senior Business Systems Analyst - Epic Radiant, Technology and Digital, FT,08A-4:30P

Business Outcome Analyst

Senior Business Systems Analyst - Epic Radiant, Technology and Digital, FT,08:30A-5P

Senior Business Systems Analyst - Epic ClinDoc, Technology & Digital, FT,8:30A - 5P

Logistics Analyst

Pricing Analyst, Financial Products

Senior Analyst, Compensation & Analytics

Pricing Analyst, Financial Products

Business Outcome Analyst

Fintech Pricing Analyst- LATAM

Fintech Pricing Analyst- LATAM

Senior Finance Analyst

Senior Information Security Analyst

Fintech Pricing Analyst- LATAM

Financial Shared Services Analyst, Supply Chain Automation Services, FT,8A-4:30P

Pricing Analyst, Financial Products

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