Top 76 Junior it user support Jobs in Miami, Fl

Junior IT User Support Specialist
Greenberg Traurig —Miami, FL
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
IT Support Services II - Help Desk
Courser —Miami Lakes, FL
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
IT Support Services II - Help Desk
Courser Employment Services LLC —Miami Lakes, FL
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
Accounting Specialist
City of Hollywood, FL —Hollywood, FL
- $24.92 - $37.88 an hour
- Part-time
- Microsoft Word
- Background check
- Clean driving record
- Wellness program
- Paid holidays
6d
Sr. Network Engineer / Architect
Govcio LLC —Doral, FL
- $143,230 - $155,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
eBuilder Project Management System Administrator, Construction Management
Baptist Health South Florida —Miami, FL
- $69,845.44 - $90,799.07 a year
- Computer Science
- Mid-level
- Training & development
- Wellness program
- Health insurance
Help Desktop Support Technician III
Cardone Enterprises Inc —Aventura, FL
- Email
- Google Workspace
- Office
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
6d
Temporary Accounts Payable Specialist
Nova Southeastern University —Fort Lauderdale, FL
- Temporary
- Background check
- Microsoft Access
- Microsoft Outlook
- Health insurance
- Dental insurance
Housing and Social Services Coordinator
City of Hollywood, FL —Hollywood, FL
- $26.18 - $39.79 an hour
- Full-time
- Background check
- Clean driving record
- Computer literacy
- Wellness program
- Paid holidays
2d
Sr. Epic Orders Analyst
University of Miami —Miami, FL
- Weekends as needed
- Remote
- 5 years
- Bachelor's degree
- Senior level
- Health insurance
- Dental insurance
Epic Analyst 3, Physician Informatics
University of Miami —Miami, FL
- Weekends as needed
- Remote
- 5 years
- System design
- Mid-level
- Health insurance
- Dental insurance
Public Safety Background Investigator & Recruiter
City of Hollywood, FL —Hollywood, FL
- $29.24 - $46.78 an hour
- 8 hour shift
- Background check
- 5 years
- Writing skills
- Wellness program
- Paid holidays
13d
Epic Senior Analyst, Cadence/Referrals
University of Miami —Miami, FL
- Weekends as needed
- Remote
- Bachelor's degree
- Senior level
- Communication skills
- Health insurance
- Dental insurance
ServiceNow Developer II
Space Coast Credit Union —Miramar, FL
- $99,000 - $104,850 a year
- Monday to Friday
- Hybrid work
- Pass drug screening
- Mid-level
- 3 years
- Health savings account
- Disability insurance
Quick Apply
Epic Sr. Analyst - Quality and Population Health
University of Miami —Miami, FL
- Weekends as needed
- Remote
- Mid-level
- Bachelor's degree
- Organizational skills
- Health insurance
- Dental insurance
Sr. Epic Analyst (Radiant)
University of Miami —Miami, FL
- Weekends as needed
- Remote
- Microsoft Excel
- Bachelor's degree
- Organizational skills
- Health insurance
- Dental insurance
Epic Senior Analyst, Willow
University of Miami —Miami, FL
- Weekends as needed
- Remote
- Mid-level
- Bachelor's degree
- Organizational skills
- Health insurance
- Dental insurance
Epic Senior Analyst, Optimization
University of Miami —Miami, FL
- Weekends as needed
- Remote
- 5 years
- System design
- Mid-level
- Health insurance
- Dental insurance
Epic Senior Analyst, Grand Central/Prelude
University of Miami —Miami, FL
- Weekends as needed
- Remote
- Microsoft Excel
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Epic Sr. Analyst
University of Miami —Miami, FL
- Weekends as needed
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance

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junior it user support jobs near miami, fl

Junior IT User Support Specialist

Greenberg Traurig -
Miami, FL

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Job Details

Full-time

Qualifications

Video conferences (communication methods)

Full Job Description

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.

Join our Technology Team as a Junior IT User Support Specialist located in our Miami office.

We are seeking a professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. If you are someone who demonstrates initiative, adaptability, and innovation, we invite you to join our team.

This role is based in our Miami office, on an in-office basis. This role reports to the IT User Support Supervisor.

Position Summary

The function of the Junior IT User Support Specialist is to provide technology-related consultation and support in an office environment, including the deployment, administration, and/or support of technology systems essential to the day-to-day business operations. The Junior IT User Support Specialist works as part of a team directed jointly by an IT User Support Supervisor, Senior IT Manager, and the Business Director. Candidate should be willing to work flexible hours including overtime and travel to other offices as needed.

Key Responsibilities

Supports computer hardware and software, and maintains computer hardware asset inventory
Assists with system setups, breakdowns, and office moves
Supports Conference Room Services with video conferencing, AV setups, and take-downs
Supports mobile devices with a focus on Enterprise Vault email delivery and archiving system
Supports telephone and voicemail systems
Tracks user support requests and system failures
Escalates more complex issues to advanced support service teams and communicates with end user
Proactively interacts with the Helpdesk and local users to identify unreported or repetitive problems
Performs preventative and routine maintenance
Procures miscellaneous technology supplies
Coordinates with IT vendors and other departments
Works with core IT teams on implementation and support of technology rollouts and projects
Recognizes and makes recommendations for training where opportunities exist to address common support issues

Qualifications

Skills & Competencies

Attention to detail and the ability to multi-task in a fast-paced, high pressure, deadline-oriented environment in order to achieve business goals and objectives
Provide outstanding client service, meet high quality standards for services, and meet or exceed client expectations; proactive in seeking innovative ways in which to help others
Ability to establish and maintain effective working relationships with all levels of the organization and collaborate well in a team
Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation
Excellent troubleshooting skills related to desktop computer hardware and software, demonstrating the ability to quickly resolve issues or suggest alternative solutions
Must demonstrate a personal willingness and ability to effectively work in and adapt to a changing environment

Education & Prior Experience

Bachelor’s degree in computer science, information technology, or related field preferred
1-3 years’ experience providing technology support in a professional office environment
Experience working with networked and local printers, scanners, advanced copiers, and other hardware peripherals preferred
Experience with networking devices, cabling, and associated troubleshooting preferred
Prior use of a trouble ticket tracking system preferred

Technology

Significant knowledge of the Windows 11 operating systems, settings, limitations, tweaks, and maintenance procedures
Extensive experience with the Microsoft O365 ProPlus Suite with a focus on Outlook, Word, Excel, and PowerPoint
Experience troubleshooting and supporting iOS and Android mobile devices with a focus on Intune and Microsoft Outlook mobile email delivery and archiving system
Experience with remote access such as Citrix, VPN, and Remote Desktop
Experience with using and troubleshooting video conference meetings (e.g., Zoom, Webex) and audiovisual equipment

GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.

Apply Now

Refine Your Search

junior it user support jobs in miami, fl

Junior IT User Support Specialist

IT Support Services II - Help Desk

IT Support Services II - Help Desk

Accounting Specialist

Sr. Network Engineer / Architect

eBuilder Project Management System Administrator, Construction Management

Help Desktop Support Technician III

Temporary Accounts Payable Specialist

Housing and Social Services Coordinator

Sr. Epic Orders Analyst

Epic Analyst 3, Physician Informatics

Public Safety Background Investigator & Recruiter

Epic Senior Analyst, Cadence/Referrals

ServiceNow Developer II

Epic Sr. Analyst - Quality and Population Health

Sr. Epic Analyst (Radiant)

Epic Senior Analyst, Willow

Epic Senior Analyst, Optimization

Epic Senior Analyst, Grand Central/Prelude

Epic Sr. Analyst

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