Top 1994 Resources associate Jobs in Miami, Fl

Contact Center Associate 1 - UHealth Connect (Remote)
University of Miami —Medley, FL
- Full-time
- Remote
- Spanish
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Merchandise and Stocking Associate
Sam's Club —Miami, FL
- $18 - $26 an hour
- High school
- Sales
- Merchandising
- Paid jury duty
- Disability insurance
Entry-Level Customer Support Representative
ADP —Miami, FL
- Full-time
- Hybrid work
- Writing skills
- High school diploma or GED
- Communication skills
- Paid training
- Paid time off
Associate Human Resources Business Partner
Broward Health —Fort Lauderdale, FL
- Weekends as needed
- Hospital
- Mid-level
- High school diploma or GED
2d
Admin Asst Administrative
HCA Florida Mercy Hospital —Miami, FL
- Full-time
- No experience needed
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
13d
(USA) Personal Shopper - Sam's
Sam's Club —Miami, FL
- $18 - $26 an hour
- High school
- Continuous improvement
- Mentoring
- Paid jury duty
- Disability insurance
6d
Government Claims Admin 2, Remote
Baptist Health South Florida —Miami, FL
- $20.62 - $26.19 an hour
- Remote
- High school
- Medical office experience
- High school diploma or GED
- Wellness program
- Health insurance
9d
Human Resources
Walmart —Fort Lauderdale, FL
- $20 - $33 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Retail Associate - Brickell City Center
Aritzia —Miami, FL
- $20 - $30 an hour
- Part-time
- Merchandising
- Entry level
Information Management Clerk
Habitat Group —Miami, FL
- $28 - $35 an hour
- Full-time
- Office
- High school diploma or GED
- Typing
- Paid holidays
- Dental insurance
Quick Apply
14d
Inventory Control Administrator, Supply Chain
Baptist Health South Florida —Miami, FL
- $21.88 - $28.44 an hour
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Health insurance
13d
HIM Health Record Associate, SMH
Baptist Health South Florida —South Miami, FL
- $16.28 - $20.68 an hour
- Microsoft Outlook
- Hospital
- Computer literacy
- Wellness program
- Health insurance
4d
Store Associate Referral
CVS Health —Miami, FL
- $15 - $22 an hour
- Part-time
- Spanish
- No high school diploma
- English
- Dental insurance
- Vision insurance
9h
Program Specialist I/Community Health Worker
CAN Community Health Inc. —Miami, FL
- $21.15 - $24.33 an hour
- Weekends as needed
- Background check
- HIPAA
- High school diploma or GED
- Paid training
- Paid holidays
2027 Summer Associate
Konare Law —Coral Gables, FL
- From $20 an hour
- Seasonal
- Writing skills
- Analysis skills
- US work authorization
Quick Apply
11d
Stock Specialist, Miami
Hermès Paris —Miami, FL
- $24 - $27 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Merchandising
- Profit sharing
- Paid parental leave
7d
Claims Associate I
Stellar Human Resource Services LLC —Miami, FL
- Full-time
- Office
- Entry level
Quick Apply
Warehouse Associate - Return to Vendor, Miami - Full Time
Macy’s —Miami, FL
- $15.00 - $22.08 an hour
- Weekends as needed
- No education required
- No experience needed
- English
- Store discount
- Paid holidays
Warehouse Associate 3, Doral Supply Chain
Baptist Health South Florida —Doral, FL
- $19.44 - $25.27 an hour
- High school diploma or GED
- Warehouse experience
- Computer skills
- Wellness program
- Health insurance
QC/Production Associate I
SOFIE —Miami, FL
- $27 - $30 an hour
- Weekends as needed
- Engineering
- High school diploma or GED
- Ability to lift 50 pounds

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Contact Center Associate 1 - UHealth Connect (Remote)

University of Miami -
Medley, FL

Apply Now

Job Details

Full-time

Benefits

Health insurance
Dental insurance

Qualifications

Collaborate with healthcare professionals
Customer communication
Triage
High school diploma or GED
Working with individuals from diverse cultural backgrounds
Computer skills
Customer service problem-solving

Full Job Description

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .

The Department of UHealth Connect has an exciting opportunity for a full-time Contact Center Associate 1 (Remote). The individual in this position is part of the UHealth Connect Contact center and will be responsible for supporting functions that assist in creating and driving a culture of empathy, service excellence and delivery of patient centered care that impacts the patient experience across the UHealth System. Our department thrives on teamwork and collaboration, and we know our employees achieve the greatest results when they are working together for a common goal - to provide care for our patients. If you enjoy working in a collaborative environment, then we have a job for you!

The Contact Center Representative 1 is responsible for scheduling and registering patients for appointments within the University of Miami Health System. Success in this position requires the ability to utilize the EPIC scheduling system to search for appointments across multiple physicians, resources, specialties, and sites while utilizing expertise in medical triage and understanding of government and commercial insurance requirements to ensure patients are scheduled with the appropriate provider within a convenient time frame. This position supports the medical school’s vision, mission, goals and objectives by providing patient-centric access to our world-renowned medical care.

Provide general information about University of Miami Health System services to patients and community health care providers.
Schedule and accurately complete full registration for patients requesting appointments with the UHealth system adhering to policies and procedures regarding appointment scheduling and registration processes, performing these tasks accurately with attention to detail to ensure the highest quality standards.
Initiate pre-registration process and coordinate with the Central Insurance Verification and Patient Access teams to assure pre-registration in the appropriate facility prior to the appointment. Ensure all demographic insurance information is accurate, complete and up to date on patient’s screen.
Verification of insurance information, verification of benefits and insurance referral information.
Verification of private patient insurance information for same day appointments or by request.
Adhere to standards provided by the HIPPA Privacy Office related to patient privacy and confidentiality.
Assure ease of patient flow through medical care process.
Complies with the written guidelines provided by the HIPPA Privacy Office related to patient privacy and confidentiality.
Provide patients with all required information regarding appointments and payment policies (e.g. medical records, parking, cash policies, anticipated charges, required ancillary services, cancellation policy).
Intervene as liaison/advocate for patients, physicians, and staff in facilitating ease of care. Assist in identifying trouble spots and problem patterns in the provision of care.
Maintain a working knowledge of medical symptoms, signs, and anatomical systems to identify and differentiate type and urgency of medical need.
Maintain knowledge of insurance referral requirements to ensure access based on third party reimbursement criteria.
Notify appropriate parties of the appointment time, referral criteria, insurance verification, and prior authorization requirements.
Performs all above-mentioned tasks by paying attention to detail and providing excellent customer service skills with Patients, Physicians and other related members by following the Standard of Excellence and Accountability policy mandated by the University of Miami Miller School of Medicine.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary .

MINIMUM QUALIFICATIONS

High School education required
Minimum 1 year of relevant experience in healthcare and/or customer service required.
Must be detail oriented and document information as required and accurately.
Excellent customer service, interpersonal, communications, critical thinking and problem-solving skills.
Computer literate (EPIC scheduling and registration application experience a plus).
Strong written and oral communication skills; bi-lingual a plus (Spanish, Creole).
Pleasant personality and speaking voice essential.

KSA:

Ability to work under a high level of stress with time constrains while maintaining composure and sensitivity to each patient’s individual situation.
Ability to work independently and multi-task in a high stress environment, including planning, prioritizing, organizing, coordinating, and troubleshooting.
Ability to interact and assist patients of all ages, cultural background and with special needs; with a passion for providing excellent service and care.
Ability to communicate effectively with physicians and professional staff.
Able to work in a team environment.

Any appropriate combination of relevant education, experience and/or certifications may be considered.

#LI-NN1

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:

Full time

Employee Type:

Staff

Apply Now

Refine Your Search

resources associate jobs in miami, fl

Contact Center Associate 1 - UHealth Connect (Remote)

Merchandise and Stocking Associate

Entry-Level Customer Support Representative

Associate Human Resources Business Partner

Admin Asst Administrative

(USA) Personal Shopper - Sam's

Government Claims Admin 2, Remote

Human Resources

Retail Associate - Brickell City Center

Information Management Clerk

Inventory Control Administrator, Supply Chain

HIM Health Record Associate, SMH

Store Associate Referral

Program Specialist I/Community Health Worker

2027 Summer Associate

Stock Specialist, Miami

Claims Associate I

Warehouse Associate - Return to Vendor, Miami - Full Time

Warehouse Associate 3, Doral Supply Chain

QC/Production Associate I

I want to receive the latest job alert for resources associate in miami, fl

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