Top 6 Event manager Jobs in Miami, Ok

Conference Services Manager - Shangri-La Resort + Golf Club
Shangri-La —Monkey Island, OK
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Bachelor's degree
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Sales Manager -S
INDIGO SKY LLC —Wyandotte, OK
- Weekends as needed
- Marketing
- Ability to walk for extended periods
- Mid-level
Quick Apply
Entertainment Coordinator
Grand Lake Casino —Grove, OK
- $18 an hour
- Part-time
- Bar
- 18 years or older
- Pass drug screening
Quick Apply
Conference Services Manager/Event Manager
Transformation Hospitality Solutions LLC —United States
- Temporary
- Background check
- Microsoft Excel
- Microsoft Outlook
- Travel reimbursement
Quick Apply
Catering Sales Manager (CI/TY)
Transformation Hospitality Solutions LLC —United States
- Temporary
- Microsoft Excel
- Microsoft Outlook
- Sales
Quick Apply

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Conference Services Manager - Shangri-La Resort + Golf Club
Shangri-La —Monkey Island, OK
Conduct client planning calls, site visits, and pre-conference meetings. Bachelor's degree in hospitality management, Business, or related field preferred.
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8d
Event Manager-Entry Level
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Valid driver's license and reliable transportation for site visits and events. Comfortable using basic tools like Microsoft Office/Google Workspace.
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Conference Services Manager - Shangri-La Resort + Golf Club

Shangri-La -
Monkey Island, OK

Quick Apply

Job Details

Full-time

Qualifications

Customer communication

Full Job Description

The beautiful Shangri-La Resort, located at the tip of Monkey Island in the center of northeast Oklahoma's Grand Lake O' the Cherokees, is currently taking applications for a Conference Services Manager. Are you looking for a rewarding job? We're hiring an enthusiastic and hardworking individual to join our team!

POSITION

Conference Services Manager

JOB DESCRIPTION

The Conference Services Manager (CSM) is responsible for the successful planning, coordination, and execution of group meetings, conferences, conventions, and special events. This role serves as the primary liaison between clients and internal departments to ensure seamless event delivery, exceptional guest experience, and financial performance aligned with organizational standards.

The CSM works collaboratively with Sales, FoodBeverage, Banquets, Culinary, Rooms, Engineering, and other operational teams to deliver events that exceed client expectations while maintaining operational efficiency and profitability.

REPORTS TO Sr. Sales Manager

KEY RESPONSIBILITIES

ClientEvent Management

Serve as the primary contact for assigned groups after contract execution.
Conduct client planning calls, site visits, and pre-conference meetings.
Develop detailed Banquet Event Orders (BEOs) and group resumes.
Ensure all event specifications are communicated accurately and timely to operations.
Coordinate meeting space setup, audio-visual needs, catering, décor, and special requests.
Monitor event execution on-site and address issues proactively.

FinancialRevenue Oversight

Maximize revenue through upselling of foodbeverage, enhancements, and ancillary services.
Ensure accurate billing, deposits, and final invoices in coordination with accounting.
Review event profitability and manage expenses within budget guidelines.
Support achievement of banquet and group revenue goals.

Operational Coordination

Partner with:
Banquet and Culinary teams for menu planning and service timing
Rooms division for group room block management
Engineering, IT, and AV teams for technical setup
Security and other departments as needed
Lead internal pre-conference meetings to ensure departmental alignment.
Maintain detailed event documentation within event management systems.

Guest ExperienceService Excellence

Anticipate client needs and provide creative solutions.
Respond to client inquiries in a timely and professional manner.
Ensure service standards meet or exceed brand expectations.
Conduct post-event follow-up to assess satisfaction and identify improvement opportunities.
Review post event comments from guest comment platform.

AdministrationCompliance

Maintain accurate client records and documentation.
Ensure compliance with safety, health, and alcohol service regulations.
Support departmental reporting and forecasting.

QUALIFICATIONSSKILLS

EducationExperience

Bachelor's degree in hospitality management, Business, or related field preferred.
2–5 years of experience in conference services, event management, or hotel operations.
Golf Club, Resort or full-service hotel experience strongly preferred.

SkillsCompetencies

Strong organizational and multitasking abilities.
Exceptional written and verbal communication skills.
Detail-oriented with strong problem-solving capabilities.
Ability to work evenings, weekends, and holidays as required by event schedules.
Proficiency in event management and property management systems (e.g. Agilysys or similar).

CORE COMPETENCIES

Client Relationship Management
Revenue Optimization
Operational Coordination
Strategic Planning
Service Excellence
LeadershipTeam Collaboration

PERFORMANCE STANDARDS

Customer Satisfaction

Serve as a guest relations ambassador and deliver high-level service.
Uphold Shangri-La's professional, courteous, and guest-focused standards.

Work Habits

Maintain punctuality, adaptability, and a proactive problem-solving attitude.

SafetySecurity

Follow all safety policies, emergency procedures, and chemical handling protocols.
Report hazards and practice safe lifting and kitchen safety procedures.

PHYSICAL DEMANDS

While performing the duties of this job, the employee regularly is required to stand and walk for extended periods; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl and lift more than 25lbs. Physical stamina and a proper mental attitude to work under pressure at a fast pace are essential. Must have the mental fortitude to handle the pressures of multiple tasks while providing excellent guest service.

WORK ENVIRONMENT

Fast-paced hospitality environment.
Extended periods of standing and walking during events.
Flexible schedule based on business demands.

ADDITIONAL NOTES

This role summary outlines core duties but is not exhaustive. Other responsibilities may be assigned. This position is at-will and subject to change at the discretion of the Company.

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event manager jobs in miami, ok

Conference Services Manager - Shangri-La Resort + Golf Club

Sales Manager -S

Entertainment Coordinator

Conference Services Manager/Event Manager

Catering Sales Manager (CI/TY)

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