Top 123 Reservation agent Jobs in Miami Beach, Fl

Guest Services Agent
Hotel Continental Tapestry by Hilton —Miami Beach, FL
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Guest Services Agent
the goodtime hotel —Miami Beach, FL
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Agent
The Gale South Beach —Miami Beach, FL
- $20 an hour
- Part-time
- Computer literacy
- Basic math
- Hotel
Quick Apply
Reservations Agent-1
Royal Palm South Beach Miami, a Tribute Portfolio Resort —Miami Beach, FL
- Weekends as needed
- Background check
- Customer service
- Pass drug screening
- Health insurance
- Dental insurance
Passenger Service Agent
Triangle Services of Florida Inc —Miami, FL
- From $21.91 an hour
- Weekends as needed
- 18 years or older
- Sales
- English
Front Desk Agent
Sonesta —Miami Beach, FL
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
Reservation Agent / Front Desk Agent
Moxy South Beach —Miami Beach, FL
- Weekends as needed
- Microsoft Excel
- Writing skills
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Ultra Padel Club —Miami, FL
- $20 an hour
- Full-time
- Hospitality
- Spanish
- Computer literacy
- Employee discount
Quick Apply
Reservations Agent
Grand Beach Hotel Miami Beach —Miami Beach, FL
- Weekends as needed
- Communication skills
- Entry level
Quick Apply
Front Desk Agent
Sofi Management Group Inc —Miami Beach, FL
- Part-time
- Hotel
- Organizational skills
- Communication skills
Quick Apply
Office Assistant
Dream Charters LLC —Miami Beach, FL
- Hotel
- Entry level
Quick Apply
Front Desk Agent
Mondrian South Beach —Miami Beach, FL
- Full-time
- Computer literacy
- Basic math
- Hotel
Quick Apply
8d
Guest Services Agent
Hampton Inn & Suites by Hilton - Miami Brickell Downtown —Miami, FL
- $16 - $18 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- US work authorization
- Paid training
Quick Apply
Night Auditor
the goodtime hotel —Miami Beach, FL
- Overnight shift
- Computer literacy
- Hotel
- High school diploma or GED
- Employee discount
Front Desk - Miami
NATIONAL SERVICE GROUP & ASSOCIATES —Miami Beach, FL
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Front Desk Agent
The Setai —Miami Beach, FL
- $18 an hour
- Weekends as needed
- Organizational skills
- Entry level
- Resort
- Dental insurance
- 401(k)
9d
Front Desk Agent
Four Seasons —Miami Beach, FL
- Weekends as needed
- Hotel
- US work authorization
- Military encouraged
- Employee discount
9d
Front Desk Agent (Various Shifts Available)
Casa Hotels Group —Miami Beach, FL
- $17 an hour
- Weekends as needed
- Spanish
- English
- Hotel
- Flexible schedule
Quick Apply
E11EVEN - Guest Services Agent
E11EVEN Club Hotel & Residences —Miami, FL
- Extended hours
- Residential
- Hotel
- High school diploma or GED
Night Audit Clerk
Sonesta —Miami Beach, FL
- Weekends as needed
- Sales
- Writing skills
- Basic math
- Paid parental leave
- Health savings account
4d

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Guest Services Agent

Hotel Continental Tapestry by Hilton -
Miami Beach, FL

Apply Now

Job Details

Full-time

Qualifications

Computer operation
Confidential information handling
Hotel policy compliance
Computer literacy
High school diploma or GED
Computer skills
Customer service problem-solving

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

Hotel Continental Tapestry by Hilton Miami Beach, FL

Overview:

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities:

Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Qualifications:

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Apply Now

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reservation agent jobs in miami beach, fl

Guest Services Agent

Guest Services Agent

Front Desk Agent

Reservations Agent-1

Passenger Service Agent

Front Desk Agent

Reservation Agent / Front Desk Agent

Front Desk Agent

Reservations Agent

Front Desk Agent

Office Assistant

Front Desk Agent

Guest Services Agent

Night Auditor

Front Desk - Miami

Front Desk Agent

Front Desk Agent

Front Desk Agent (Various Shifts Available)

E11EVEN - Guest Services Agent

Night Audit Clerk

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