Summary:
The Production Coordinator is responsible for coordinating and driving daily production execution across assigned manufacturing areas. This role functions similarly to an Apparel Production Manager in terms of production planning, monitoring, and execution, while operating under the direction of the Director of Manufacturing. The Production Coordinator ensures production targets are achieved by actively managing workflow, resolving issues, and maintaining alignment across production and support teams. The position has direct oversight of Lead Supervisors and the Utility Workforce, ensuring effective supervision, coordination, and utilization of labor resources to meet production objectives.
Essential Duties & Responsibilities include the following.
- Coordinate and execute daily production plans to ensure on-time delivery of customer orders.
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Monitor production performance, including efficiency, output, labor utilization, quality, and WIP levels.
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Directly manage and provide direction to Lead Supervisors and the Utility Workforce.
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Engage with Supervisors, Leads, and support departments (Cutting, QA, Mechanics, Materials) to ensure production goals are achieved.
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Identify and resolve production issues such as bottlenecks, material shortages, staffing gaps, and equipment constraints.
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Prepare and maintain production reports, dashboards, and summaries using shop floor systems (Exenta, ETON).
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Drive line balancing, operator allocation, and workflow adjustments to optimize productivity.
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Ensure production teams have necessary materials, work instructions, and resources to meet daily targets.
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Enforce compliance with safety standards, quality requirements, attendance expectations, and company policies.
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Analyze production data and implement corrective actions to improve efficiency, quality, and throughput.
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Coordinate and support training initiatives for supervisors, leads, and operators.
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Lead and support continuous improvement efforts focused on cost reduction, efficiency gains, and process stability.
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Monitor labor performance and support payroll validation and workforce utilization.
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Maintain control of production flow, inventory movement (WIP), and operational priorities within assigned areas.
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Escalate critical issues to the Director of Manufacturing with recommended solutions.
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Perform other duties as assigned.
Key Performance Indicators (KPIs)
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Production Efficiency: Achievement of targeted efficiency levels for assigned areas.
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On-Time Delivery: Percentage of orders completed and shipped on or before schedule.
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Adherence to Schedule: Ability to execute daily and weekly production plans as established.
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Quality Performance: Defect rates, rework levels, and compliance with AQL standards.
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Attendance Impact: Effectiveness in managing attendance-related disruptions and maintaining workforce stability to meet production goals.
Supervisory Responsibilities:
Is directly responsible for the supervision and direction of the Lead Production and Production Supervisors.
Education and/or Experience:
Requires a bachelor’s degree. Also requires three (5) years of experience in a production or manufacturing environment; demonstrated knowledge of production processes, workflow coordination, and industrial sewing operations; experience working with production tracking systems (e.g., Exenta, ETON, or similar shop floor systems) preferred; Strong analytical skills with the ability to interpret production data and drive performance improvements.
Language Skills:
Must read, write, and communicate effectively in English. Spanish is a plus.
Mathematical and Computer (Savvy) Skills:
Advance level of arithmetic and PC skills.
Appearance/Personality:
Professional, organized, neat, dependable, enjoys working with all kinds of people. Takes pride in work.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Work Environment - Able to work in a noisy manufacturing environment; withstand heavy traffic, floor vibrations.
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Delegation - Delegates work assignments; Matches the responsibility to the person; Sets expectations and monitors delegated activities; Provides recognition for results.
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; Builds a diverse workforce.
Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Supports affirmative action and respects diversity.
Strategic Thinking - Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Volunteers readily; Undertakes self-development activities; Asks for and offers help when needed.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand and walk most of the day, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Also, must be able to lift and carry at least 20 lbs.
Work Environment:
Should be prepared to work in a noisy manufacturing area with heavy traffic and floor vibrations.
