Top 1631 Patient services manager Jobs in Miami Fl

Call Center Supervisor
Conceptions Florida —Coral Gables, FL
- From $55,000 a year
- Full-time
- Background check
- Sales
- HIPAA
- Health savings account
- Health insurance
Quick Apply
Nurse Manager
Jessie Trice Community Health System, Inc. —Miami, FL
- Full-time
- Background check
- Nursing
- RN License
- Health savings account
- Health insurance
Quick Apply
Medical Center Administrator
Clinica Las Mercedes —Miami-Dade County, FL
- From $70,000 a year
- Full-time
- Bilingual
- 5 years
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
Manager Technology - Imaging Services, Technology & Digital, FT,8:30A - 5P
Baptist Health South Florida —Coral Gables, FL
- $144,738.24 - $188,159.71 a year
- Full-time
- Computer Science
- Engineering
- System design
- Wellness program
- Health insurance
Regional Director of Clinical Services RN - Central & Southwest Florida
Clear Choice Health Care —Florida
- Full-time
- Background check
- Nursing
- Anatomy knowledge
- Health insurance
- Dental insurance
Quick Apply
Fractional HR Business Partner
Hernandez Development & Construction —Fort Lauderdale, FL
- $55 - $70 an hour
- Part-time
- Hybrid work
- Background check
- Mid-level
- Office
- 401(k)
Quick Apply
Operations Manager
Vida Medical Centers —Miami Lakes, FL
- Full-time
- Background check
- Spanish
- English
- Paid holidays
- Health insurance
Quick Apply
9d
Dispatcher, Jackson Memorial Hospital, 3pm-11:30pm, Mon - Fri , no weekends
Jackson Health —Miami, FL
- Full-time
- Microsoft Word
- Microsoft Excel
- Hospital
Quick Apply
Dispatcher
Jackson Health —Miami, FL
- Full-time
- Microsoft Word
- Microsoft Excel
- Hospital
Quick Apply
Clinical Management Manager
Accenture —Miami, FL
- $87,400 - $293,800 a year
- Full-time
- Bachelor's degree
- Travel
- US work authorization
- Paid holidays
- Disability insurance
Practice Manager, Full-Time, Days, M-F, 8:00am-5:00pm
Jackson Health —Miami, FL
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Quick Apply
Practice Manager
AIDS Healthcare Foundation —Miami Beach, FL
- Clinic
- Senior level
- Health insurance
Quick Apply
1d
Patient Access Representative
Mount Sinai Medical Center - Florida —Westchester, FL
- Full-time
- Spanish
- HIPAA
- Mid-level
- Wellness program
- Disability insurance
Quick Apply
3d
Practice Manager - UHealth SoLé Mia | Internal Medicine
University of Miami —North Miami, FL
- Full-time
- Internal Medicine
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Patient Finance Specialist, Full-Time, Days
Jackson Health —Miami, FL
- Full-time
- In person
- Hospital
- Inpatient
- High school diploma or GED
Quick Apply
Case Manager
University of Miami —Miami, FL
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
1d
Manager, Contact Center Training
University of Miami —Medley, FL
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Senior level
- Health insurance
- Dental insurance
Implementation Manager
OneImaging —Miami, FL
- $110,000 - $135,000 a year
- Email
- Remote
- 5 years
- Senior level
- Radiology
Service Desk Manager
Chen Medical Associates —Miami, FL
- $99,369 - $141,957 a year
- Full-time
- Microsoft Outlook
- Bachelor of Science
- English
- Opportunities for advancement
Patient Transporter 1, Full Time
University of Miami —Miami, FL
- Full-time
- Bilingual
- BLS Certification
- Inpatient
- Health insurance
- Dental insurance

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patient services manager jobs near miami fl

Call Center Supervisor

Conceptions Florida -
Coral Gables, FL

Quick Apply

Job Details

Full-time
From $55,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Foreign language proficiency
Customer communication
Team supervision
Managing teams in a customer support role
Call center experience
HIPAA
High school diploma or GED
Hiring
Conflict management
Project leadership
Medical terminology
Call center management

Full Job Description

Job Overview
Conceptions Florida is looking for a Call Center Supervisor with prior management/supervisor experience in a Call Center. The Call Center Supervisor will oversee call center staff and will be responsible for assigning tasks, motivating and disciplining Call Center employees and assessing their performance.

Responsibilities
· Lead a call center team of 3-4 employees.

· Hire, train, and prepare call center representatives to respond to patient questions and complaints and troubleshoot problems.

· Ensure all Call Center representatives understand and comply with all call center objectives, performance standards, and policies.

· Attend management meetings scheduled by upper management and communicate to the Call Center staff effectively about issues that may impact Call Center representatives.

· Monitoring and evaluating call center representative performance, providing educational opportunities, and taking corrective action, if necessary.

· Oversee the day-to-day operation of the call center systems (i.e. EMR and CRM).

· Drive continuous improvement through CRM analytics dashboard.

· Offer new ideas and suggestions for improvement in the Call Center.

· Demonstrate a commitment to customer service; anticipates, meets and exceeds expectations by solving problems quickly and effectively; making patient complaints/concerns a priority.

· Ensures 100% adherence to all company policies and procedures.

· Follows HIPAA law and maintains patient privacy/confidentiality.

· Understands and embraces Conceptions Florida and call center operations.

· Praise and share feedback with the call center team regarding their performance, suggest improvements, changes and/or updates as applicable.

· Audit patient phone calls when a patient complaint is received regarding a call center employee or a call center matter.

· Be a visible presence in the Call Center and create strong relationships with the call center team and Conceptions Florida’s supervisors and their respective team.

· Performs other duties as assigned.

Experience
- Excellent communication skills, both verbal and written.

-Call center experience.

-Manager/supervisor experience required.
- Strong analytical abilities to assess call center metrics and performance data.
- Proficiency in English and Spanish is a plus.
- Experience in project management.
- Demonstrated leadership skills with the ability to motivate and inspire teams
- Proven ability to manage, negotiate, and resolve conflicts effectively
- Prior experience in customer service or sales roles is beneficial

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Experience:

Call center management: 2 years (Required)

Language:

Fluent English (Required)
Fluent Spanish (Required)

Work Location: In person

Quick Apply

Refine Your Search

patient services manager jobs in miami fl

Call Center Supervisor

Nurse Manager

Medical Center Administrator

Manager Technology - Imaging Services, Technology & Digital, FT,8:30A - 5P

Regional Director of Clinical Services RN - Central & Southwest Florida

Fractional HR Business Partner

Operations Manager

Dispatcher, Jackson Memorial Hospital, 3pm-11:30pm, Mon - Fri , no weekends

Dispatcher

Clinical Management Manager

Practice Manager, Full-Time, Days, M-F, 8:00am-5:00pm

Practice Manager

Patient Access Representative

Practice Manager - UHealth SoLé Mia | Internal Medicine

Patient Finance Specialist, Full-Time, Days

Case Manager

Manager, Contact Center Training

Implementation Manager

Service Desk Manager

Patient Transporter 1, Full Time

I want to receive the latest job alert for patient services manager in miami fl

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