Top 20 Phone operator Jobs in Miami Fl

PBX Operator / Reservations Agent
AccorHotel —Miami, FL
- Weekends as needed
- Hotel
- Communication skills
- Entry level
Quick Apply
12d
Telephone Operator
Mount Sinai Medical Center - Florida —Miami, FL
- Part-time
- Spanish
- Hospital
- High school diploma or GED
- Wellness program
- Disability insurance
Quick Apply
PBX Operator PRN
HCA Florida Aventura Hospital —Aventura, FL
- PRN
- Surgery
- Radiology
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
9d
Switchboard Operator Full Time Days : Job ID 164587
North Shore Medical Center —Miami, FL
- Full-time
- Entry level
Quick Apply
5d
Switchboard Operator
Larkin Community Hospital —South Miami, FL
- Spanish
- English
- High school diploma or GED
Switchboard Operator - PD
Larkin Community Hospital —South Miami, FL
- Bilingual
- High school diploma or GED
- Organizational skills
Quick Apply
PBX Operator (Full time)
Margaritaville Hollywood Beach —Hollywood, FL
- Weekends as needed
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
Telephone Operator (Full-Time)
Larkin Community Hospital —Hialeah, FL
- Full-time
- Spanish
- English
- High school diploma or GED
Hospital Communications Specialist, 11a-930p, Friday, Saturday, Sunday, Monday
Jackson Health —Miami, FL
- Full-time
- Hospital
- Mid-level
- 3 years
Quick Apply
3d
Telecommunications Operator, PBX Services
Baptist Hospital of Miami —Miami, FL
- $16.00 - $18.94 an hour
- Hospital
- High school diploma or GED
- In-person
- Wellness program
- Health insurance
Telephone Operator
ROBERT DAVID MALOVE PA —Fort Lauderdale, FL
- $40,000 - $50,000 a year
- Full-time
- Organizational skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Telephone/PBX/AYS Operator
Eden Roc Miami Beach —Miami Beach, FL
- Weekends as needed
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
4d
Telephone/PBX Operator-1
Royal Palm South Beach Miami, a Tribute Portfolio Resort —Miami Beach, FL
- Weekends as needed
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
PBX Operator
Trump International Beach Resorts - Sunny Isles —Sunny Isles Beach, FL
- Part-time
- Computer literacy
- Mid-level
- Hotel
PBX OPERATOR
Grand Beach Suites Hotel —Miami Beach, FL
- $15 an hour
- Full-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Lead Telecomm Operator, PBX Services
Baptist Hospital of Miami —Miami, FL
- $16.00 - $18.84 an hour
- Management
- Hospital
- Mid-level
- Wellness program
- Health insurance
Hospital Communications Specialist, 11a-730p, rotating weekends
Jackson Health —Miami, FL
- Full-time
- Hospital
- Mid-level
- 3 years
Quick Apply
3d
PBX Operator - Signia by Hilton Diplomat Beach Resort
Hilton —Hollywood, FL
- $19 an hour
- Full-time
- Entry level
- Resort
- Paid parental leave
- Employee stock purchase plan
Communications Operator - GALLERYone a DoubleTree Suites by Hilton
Hilton —Fort Lauderdale, FL
- $19 an hour
- Part-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
10d

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Telephone Operator
Mount Sinai Medical Center - Florida —Miami, FL
Answers all incoming calls, inlcuding page phone and switchboard in a timely manner placing them on hold as necessary. 16-40 Hours per week.
Quick Apply
Telephone Operator
ROBERT DAVID MALOVE PA —Fort Lauderdale, FL
As a telephone Operator, you will be answering all incoming calls, answering questions, and directing calls to the appropriate persons and places.
$40,000 - $50,000 a year
Quick Apply

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PBX Operator / Reservations Agent

AccorHotel -
Miami, FL

Quick Apply

Job Details

Full-time
12 days ago

Qualifications

Proactive hotel and accommodations guest assistance
Operator switchboards
Hotel policy compliance
Email customer support
Phone communication
Upselling
Answering guest questions
Phone call screening
Cross-selling
Hotel room assignment management
Property management systems (PMS)
Telephone systems
Emergency communication
Hospitality online booking platforms
OPERA
Communication skills
Entry level

Full Job Description

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.

Job Description

The PBX Operator / Reservations Agent is a dual-role position responsible for providing exceptional guest service through efficient telephone operations and accurate reservations handling. This role ensures all internal and external calls are managed professionally while supporting the Reservations team with booking inquiries, confirmations, and system updates. The ideal candidate is detail-oriented, service-driven, and able to multitask in a fast-paced hotel environment.

Essential Job Functions

PBX Operations

Answer all incoming calls promptly, courteously, and professionally following brand and hotel standards.

Transfer calls to appropriate departments or team members accurately.

Manage internal communications, including messages, wake-up calls, operator logs, and emergency protocols.

Monitor hotel emergency lines and assist in crisis procedures as instructed.

Provide general hotel information and support guest requests via phone.

Assist Front Office and Guest Services with communication flow, paging, and other operator tasks.

Must be well versed with all hotel amenities and departments to serve as an ambassador to promote them.

Assists in reporting telephone equipment or service complaints and problems.

Assists in reporting I.T. issues to Helpdesk and following up to ensure case tickets are resolved

Assists Reservations Department & Front Desk with Emails.

Adheres to ACCOR standards for guest services.

Delivers exceptional levels of customer service to all guests and ensures that all their requests are handled in an efficient and timely manner.

Assists Front Office Leadership with responding to OTA extranet requests and feedback from guests

Reservations

Handle individual reservation inquiries via phone, email, and internal systems.

Accurately enter bookings, modifications, and cancellations into the hotel PMS.

Promote hotel offerings, room types, packages, and upsell opportunities.

Maintain knowledge of hotel availability, rates, promotions, and operational updates.

Ensure all reservations follow hotel policies, guarantee requirements, and billing procedures.

Support group reservations, pre-arrivals, and special requests when required.

Coordinate with Front Office, Sales, and Revenue teams to ensure accurate room allocation and guest preferences.

Qualifications

Previous hotel experience preferred (Front Office, PBX, or Reservations).

Strong communication skills (verbal and written).

Proficient in hotel operating systems (PMS); Opera experience is a plus.

Ability to multitask while maintaining accuracy and service focus.

Strong customer-service mindset and problem-solving skills.

Flexible schedule availability, including weekends and holidays.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

phone operator jobs in miami fl

PBX Operator / Reservations Agent

Telephone Operator

PBX Operator PRN

Switchboard Operator Full Time Days : Job ID 164587

Switchboard Operator

Switchboard Operator - PD

PBX Operator (Full time)

Telephone Operator (Full-Time)

Hospital Communications Specialist, 11a-930p, Friday, Saturday, Sunday, Monday

Telecommunications Operator, PBX Services

Telephone Operator

Telephone/PBX/AYS Operator

Telephone/PBX Operator-1

PBX Operator

PBX OPERATOR

Lead Telecomm Operator, PBX Services

Hospital Communications Specialist, 11a-730p, rotating weekends

PBX Operator - Signia by Hilton Diplomat Beach Resort

Communications Operator - GALLERYone a DoubleTree Suites by Hilton

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