Top 24 Service desk analyst Jobs in Miami Fl

Service Desk Analyst
Lennar —Miami, FL
- Full-time
- High school diploma or GED
- Bachelor's degree
- 1 year
- Paid parental leave
- Health insurance
IT On-Site Support Technician
WSP —Miami, FL
- Computer Science
- Mid-level
- Office
- Disability insurance
- Health insurance
Senior Service Desk Analyst, Support
CITRIN COOPERMAN ADVISORS LLC —Coral Gables, FL
- $60,000 - $75,000 a year
- Full-time
- Office
- 3 years
- Analysis skills
IT Service Desk Analyst II
BankUnited, N. A. —Miami Lakes, FL
- Extended hours
- Research
- Mid-level
- Windows
4d
IT Support Analyst
ACI Infotech —Miramar, FL
- $15 - $18 an hour
- Contract
- Ability to walk for extended periods
- Computer literacy
- Mid-level
Quick Apply
Application Analyst
Community Medical Group —Miami, FL
- $75,000 - $80,000 a year
- Full-time
- Hybrid work
- Azure
- Salesforce
- Data analysis skills
- Health insurance
- Dental insurance
Quick Apply
11d
Analyst, Enterprise Service Desk
ABACUS —Fort Lauderdale, FL
- On call
- Mid-level
- Associate's degree
- 2 years
Quick Apply
Sr. Analyst, Enterprise Service Desk
ABACUS —Fort Lauderdale, FL
- On call
- System design
- Mid-level
- SQL
Quick Apply
IT Service Desk Queue Manager
MANTECH —Doral, FL
- Full-time
- Computer Science
- Inventory management
- Bachelor of Science
Business Analyst
PROTOCOL INFOTECH —Doral, FL
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Referral program
Business Systems Analyst
Broward County Tax Collector —Fort Lauderdale, FL
- Full-time
- Computer science
- Computer Science
- Customer service
- Paid training
- Paid holidays
IT Security Analyst (USI5)
VSE AVIATION INC (US) —Doral, FL
- Full-time
- Background check
- Azure
- Computer Science
Quick Apply
Full Stack Web Developer, Fuel Performance & Decarbonization
Carnival Cruise Line —Miami, FL
- Full-time
- Computer science
- Computer Science
- Office
- Employee stock purchase plan
- Paid holidays
VP, Data & Analytics
Scribd, Inc. —Miami, FL
- $225,000 - $320,000 a year
- Full-time
- Residential
- Analysis skills
- Recruiting
- Paid parental leave
- Disability insurance
Cloud Engineer - Sr
Nalley Consulting —Doral, FL
- Full-time
- Azure
- Computer Science
- 5 years
- Paid parental leave
- Paid holidays
QA Engineering Lead (Automation Testing)
Tanaq Technical Services —United States
- Full-time
- Remote
- Background check
- Computer Science
- 5 years

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Service Desk Analyst
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service desk analyst jobs near miami fl

Service Desk Analyst

Lennar -
Miami, FL

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Job Details

Full-time

Benefits

Paid parental leave
Health insurance
Dental insurance
Adoption assistance
Parental leave
Vision insurance
Referral program

Qualifications

Incident Escalation
High school diploma or GED
Escalation handling

Full Job Description

IT Technician I

We are Lennar

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.

Join a Company that Empowers you to Build your Future

The Onsite IT Technician I provides basic technical support for Lennar Associates. This role involves resolving hardware and software issues, managing data systems, and supporting internal client relationships. The Onsite IT Technician I will handle routine technical problems and ensure timely and effective service.

A career with purpose.
A career built on making dreams come true.
A career built on building zero defect homes, cost management, and adherence to schedules.

Your Responsibilities on the Team

Provide hardware, software, and end-user support.
Support others by working on a variety of data management tasks.
Help manage internal client relationships by carrying out standard requests.
Follow best practice support documentation in resolving outstanding tickets.
Provide basic incident resolution and escalation.
Troubleshoot and resolve computer workstation issues.
Enact manufacturer's warranties for equipment repair.
Maintain and update Service Now tickets daily with accurate, scientific, and reproducible details.
Help different divisions prepare and coordinate project plans for the installation of technology equipment.
Resolve printer and copier issues across the division.
Arrange and coordinate technical support for meetings and events, including video conferencing and traditional audio/visual needs.
Maintain, upgrade, install, replace hardware, and software as required.
Report instances of server downtime and LAN/WAN connectivity issues immediately.
Perform basic troubleshooting on LAN/WAN connectivity under guidance.
Provide weekly status reports summarizing activities and outstanding issues.
Monitor and assist with coordinating third-party support contractors.
Perform other duties as assigned by the Onsite IT Manager.

Requirements

Basic understanding of technology standards.
Ability to perform routine work assignments.
Proficient in basic troubleshooting of IT issues.
Good communication and teamwork skills.
Ability to recognize and escalate issues appropriately.
High school diploma required or GED required; Bachelor’s degree and relevant IT certifications (CompTIA A+ or equivalent) preferred.
Minimum 1+ years of experience is required.

Life at Lennar

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.

Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn< https://www.linkedin.com/company/lennar/ > for the latest job opportunities.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

Apply Now

Refine Your Search

service desk analyst jobs in miami fl

Service Desk Analyst

IT On-Site Support Technician

Senior Service Desk Analyst, Support

IT Service Desk Analyst II

IT Support Analyst

Application Analyst

Analyst, Enterprise Service Desk

Sr. Analyst, Enterprise Service Desk

IT Service Desk Queue Manager

Business Analyst

Business Systems Analyst

IT Security Analyst (USI5)

Full Stack Web Developer, Fuel Performance & Decarbonization

VP, Data & Analytics

Cloud Engineer - Sr

QA Engineering Lead (Automation Testing)

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