Top 447 Customer experience analyst Jobs in Michigan

Customer Experience Analyst I
United States Steel Corporation —Troy, MI
- Oracle
- Computer literacy
- Mid-level
Solutions Analyst, Business Operations, Dealer Solutions
J.D. Power —Troy, MI
- $70,500 - $80,000 a year
- Email
- Remote
- Mid-level
4d
Quality Assurance Analyst
The Spiratex Company —Romulus, MI
- $26 - $35 an hour
- Full-time
- Microsoft Outlook
- 5 years
- Math
- Health insurance
- Dental insurance
Quick Apply
Commercial Credit Analyst
Michigan Business Connection, LC —Ann Arbor, MI
- $70,000 - $80,000 a year
- Full-time
- Background check
- Bachelor of Science
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Senior FX Ops Payment Analyst
Mphasis Limited —Troy, MI
- $28 - $32 an hour
- Overtime
- Mid-level
- Office
- Finance
- Paid parental leave
- Health savings account
Quick Apply
Commercial Finance Analyst
Medbio —Grand Rapids, MI
- $77,000 - $90,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid parental leave
- Health savings account
Quick Apply
3d
Senior Payment Analyst - Check Processing
Mphasis Limited —Troy, MI
- $25 - $30 an hour
- Overtime
- Research
- Mid-level
- 3 years
- Paid parental leave
- Health savings account
Quick Apply
Senior Payment Analyst - ACH Processing
Mphasis Limited —Troy, MI
- $25 - $30 an hour
- Overtime
- Research
- Mid-level
- Microsoft Office
- Paid parental leave
- Health savings account
Quick Apply
Senior Payment Analyst - Wire Operation
Mphasis Limited —Troy, MI
- $25 - $30 an hour
- Overtime
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
Supply Chain Analyst
The Chemico Group —Southfield, MI
- Computer literacy
- Research
- Mid-level
Quick Apply
Senior Cyber Security Analyst
RHP Properties —Farmington Hills, MI
- Azure
- 5 years
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
Litigation Financial Analyst / Investigator Supporting the USAO
FSA Federal —Detroit, MI
- Full-time
- Microsoft Excel
- CPA
- Customer service
- AD&D insurance
- Disability insurance
IT Systems Analyst
Sterling St James LLC —Romeo, MI
- Computer science
- Microsoft Excel
- Computer Science
Quick Apply
Accounts Receivable Analyst
Hire Road, Inc. —Southfield, MI
- Contract
- Microsoft Excel
- Research
- Mid-level
Quick Apply
10d
Financial Analyst
Lineage Logistics —Novi, MI
- Full-time
- Mid-level
- Finance
- Analysis skills
- Disability insurance
- Health insurance
Quick Apply
EDI Analyst
Robert Half —Southfield, MI
- $110,000 - $125,000 a year
- Customer service
- 5 years
- ERP systems
- Disability insurance
- Dental insurance
Quick Apply
11d
Sales Support Analyst
THE PROFESSIONAL GROUP —Roseville, MI
- $50,000 - $60,000 a year
- Full-time
- ERP systems
- Mid-level
- Continuous improvement
Quick Apply
Enterprise Finance Analyst, BlueOval Battery Park Michigan
Ford Motor Company —Marshall, MI
- $65,100 - $109,300 a year
- Online Application
- CPA
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Indirect Tax Analyst
Lineage Logistics —Novi, MI
- Full-time
- Oracle
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Senior Financial Systems Analyst -27446
iMPact Business Group —Pontiac, MI
- $110,000 - $135,000 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- ERP systems
- Health savings account
- Health insurance
Quick Apply
8d

I want to receive the latest job alert for customer experience analyst in michigan

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience analyst jobs near michigan

Customer Experience Analyst I

United States Steel Corporation -
Troy, MI

Apply Now

Job Details

Qualifications

Computer operation
Customer communication
Computer literacy
Spreadsheets
Productivity software
Cross-functional communication

Full Job Description

The Customer Experience Analyst is exposed to various aspects of U.S. Steel’s overall business and will manage a specific group of customer accounts to achieve major business objectives. The interaction with the customer and multiple cross functional groups within the Corporation will provide a well-rounded basic knowledge of the order-to-cash process from beginning to end. This is a remote commuter position, and you will have the ability to work remote while also being able to commute to our Automotive Center in Troy, MI for training, development, and collaboration, as needed. In addition, up to 25% travel can be expected.

Responsibilities:

Manages orders through the Oracle EBS order entry system while ensuring order specifications, sizes, pricing, and any other production or shipment information is compared to and validated against the customer purchase orders.
Maintains customer forecasts and is measured on accuracy
Communicates regularly with customers, producing facilities, technical personnel, and Marketing on various issues including order entry, production, pricing, etc.
Follows the production of orders to ensure on-time delivery to the customer.
Releases material and ensures delivery based on requirements from the customer.
Manages inventories, and specifically aged inventories, as well as shipments to meet customer supply requirements.
Collaborates with the Regional Sales Manager to maintain favorable customer relationships and obtain specific market information for business forecasting.
Performs root cause analysis for inventory variance to ensure all exception issues are being addressed with corrective action.
Participates in projects to deliver initiatives with a focus on efficiency improvements.
Provides outstanding service experience for the customer.

Requirements:

Bachelor’s degree in business administration, communications, supply chain management, or a closely related field OR an equivalent combination of education and experience
A minimum of two years of related experience in customer experience or closely related function
Excellent communications and interpersonal skills
Excellent planning and organization skills
Excellent attention to detail while working in a fast-paced environment
Proficient in Microsoft Office, particularly Excel
Able to adapt to and master web-based support applications
Demonstrated ability to work collaboratively in a matrix environment
Related experience in steel, metals, or closely related industry preferred

Preferred Skills:

Ability to use problem solving techniques to identify and enhance customer value drivers
Demonstrates effective project management skills and the ability to manage multiple tasks
Identifies and develops opportunities for projects across multiple supply chain disciplines.
Work Environment/Physical Requirements:
Commuter remote structure.
Ability to travel 25% of the time.
Capability to constantly operate a computer.
Must be able to remain stationary 50% of the time.

Apply Now

Refine Your Search

customer experience analyst jobs in michigan

Customer Experience Analyst I

Solutions Analyst, Business Operations, Dealer Solutions

Quality Assurance Analyst

Commercial Credit Analyst

Senior FX Ops Payment Analyst

Commercial Finance Analyst

Senior Payment Analyst - Check Processing

Senior Payment Analyst - ACH Processing

Senior Payment Analyst - Wire Operation

Supply Chain Analyst

Senior Cyber Security Analyst

Litigation Financial Analyst / Investigator Supporting the USAO

IT Systems Analyst

Accounts Receivable Analyst

Financial Analyst

EDI Analyst

Sales Support Analyst

Enterprise Finance Analyst, BlueOval Battery Park Michigan

Indirect Tax Analyst

Senior Financial Systems Analyst -27446

I want to receive the latest job alert for customer experience analyst in michigan

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected