Top 8195 Key team leader Jobs in Michigan

Customer Service Manager
JB Cutting, Inc. —Mount Clemens, MI
- $105,000 - $120,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- Computer literacy
Quick Apply
Customer Experience (CX) Customer Care, Ford Energy
Ford Motor Company —Dearborn, MI
- $85,400 - $166,600 a year
- Online Application
- Hybrid work
- Marketing
- Customer service
- 5 years
- Paid parental leave
- Paid holidays
3d
Team Lead, Customer Support
ROUTEONE —Farmington Hills, MI
- Extended hours
- Hybrid work
- Microsoft Outlook
- 5 years
- Writing skills
- On-the-job training
Quick Apply
Team Leader - First Shift
Ideal Tridon —Auburn Hills, MI
- Full-time
- Bilingual
- Computer literacy
- Mid-level
Office Administrative Coordinator (Remote – USA)
Arccus Inc —Novi, MI
- $15 - $60 an hour
- Contract
- Hybrid work
- Google Workspace
- Mid-level
- Organizational skills
Quick Apply
14d
Executive Assistant
CVS Health —Michigan
- $22.59 - $58.85 an hour
- Overtime
- Remote
- Microsoft Outlook
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Operations Manager
Amazon.com Services LLC —Pontiac, MI
- $91,000 - $136,500 a year
- Weekends as needed
- Mid-level
- Ability to climb stairs
- Bachelor's degree
- AD&D insurance
- Health insurance
Store Manager | Ann Arbor
Lululemon —Ann Arbor, MI
- $92,910 - $163,417 a year
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
2d
Rail Laborer - Prep
Autoport Limited —Dearborn, MI
- $25.82 an hour
- Overtime
- High school diploma or GED
- Ability to lift 50 pounds
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Process Engineer (G7)
Hyperion Materials & Technologies —West Branch, MI
- Mid-level
- Leadership
- Communication skills
10d
Registered Nurse (RN) – Inpatient Acute Care Rotating Schedule
Mary Free Bed Rehabilitation Hospital —Grand Rapids, MI
- From $36 an hour
- Full-time
- Acute care
- Nursing
- RN License
- Paid holidays
- Health insurance
Registered Nurse (RN) Sub-Acute Rehab
Mary Free Bed Rehabilitation Hospital —Grand Rapids, MI
- From $36 an hour
- Weekends as needed
- Nursing
- RN License
- Customer service
- Paid holidays
- Health insurance
Registered Nurse (RN) – Inpatient Acute Care
Mary Free Bed Rehabilitation Hospital —Grand Rapids, MI
- From $36 an hour
- Full-time
- Acute care
- Nursing
- Float pool
- Paid holidays
- Health insurance
Cell Leader – Medical Device Manufacturing (Welding and Milling)
Precision Edge Surgical Products Company LLC —Sault Ste. Marie, MI
- Email
- Mid-level
- 3 years
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
13d
Store Manager
RESSCO —Brighton, MI
- Full-time
- Sales
- ServSafe
- Mid-level
Quick Apply
Multi-site Director (Licensed Physical Therapist)
Ivy Rehab Physical Therapy —Portage, MI
- $100,000 - $120,000 a year
- Full-time
- Physical & Rehabilitation Medicine
- Clinic experience
- Outpatient experience
- Loan repayment program
Quick Apply
Technical Sales Representative
HA International, LLC —Kalamazoo, MI
- $100,000 - $115,000 a year
- Full-time
- Marketing
- Mid-level
- Office
- Health insurance
Quick Apply
Divisional Training Director
Smyrna Ready Mix, LLC —Detroit, MI
- Full-time
- CDL
- Travel
- Mentoring
Plumbing Field Supervisor
Moore Mechanical —Traverse City, MI
- $60,000 - $120,000 a year
- No weekends
- Background check
- 18 years or older
- Management
- Health savings account
- Paid holidays
Quick Apply
11d
Store Manager
RESSCO —Pinckney, MI
- Full-time
- Sales
- ServSafe
- Mid-level
Quick Apply

I want to receive the latest job alert for key team leader in michigan

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

key team leader jobs near michigan

Customer Service Manager

JB Cutting, Inc. -
Mount Clemens, MI

Quick Apply

Job Details

Full-time
$105,000 - $120,000 a year

Qualifications

Customer communication
Team supervision
Managing teams in a customer support role
Employee relationship building
Manufacturing facility experience
Supervising experience
Manufacturing company experience

Full Job Description

Description:

JB Cutting is seeking a proactive, customer-focused Customer Service Manager to lead our Customer Service team while ensuring an exceptional experience for our customers from order entry through delivery. This position is responsible for overseeing day-to-day customer service operations, managing and developing the Customer Service team, resolving customer concerns, improving processes, and collaborating with internal departments to ensure orders are completed accurately and on time.

The ideal candidate is an organized leader who thrives in a fast-paced manufacturing environment, communicates effectively with both customers and internal teams, and is passionate about building strong customer relationships.

Requirements:

Essential Duties & Responsibilities

Lead, coach, and develop the Customer Service team to provide outstanding customer support.
Monitor team performance, establish goals, and conduct performance evaluations.
Ensure customer inquiries, concerns, and requests are handled professionally and in a timely manner.
Oversee order entry, order acknowledgments, revisions, and order accuracy.
Serve as the primary escalation point for customer issues and work cross-functionally to drive timely resolution.
Partner with Sales, Production, Purchasing, Scheduling, Shipping, and Quality to ensure customer expectations are met.
Monitor order status and proactively communicate delays, shortages, or changes to customers.
Develop and maintain strong relationships with key customer accounts.
Review customer service metrics and identify opportunities for continuous improvement.
Create and implement standardized processes to improve efficiency and customer satisfaction.
Assist in developing departmental procedures, training materials, and best practices.
Maintain accurate customer records and documentation within company systems.
Coordinate with Purchasing and vendors regarding customer-specific material requirements when necessary.
Participate in customer meetings and support strategic account initiatives.
Ensure the department maintains a high level of professionalism, responsiveness, and accountability.
Perform other duties as assigned.

Qualifications

Associate's or Bachelor's degree in Business, Supply Chain, Communications, or a related field preferred.
5+ years of customer service experience in a manufacturing environment.
Previous supervisory or management experience required.
Strong understanding of manufacturing processes, production scheduling, and order fulfillment preferred.
Excellent communication, interpersonal, and conflict resolution skills.
Highly organized with exceptional attention to detail.
Ability to prioritize multiple tasks in a fast-paced environment.
Strong problem-solving and decision-making abilities.
Proficiency with Microsoft Office, particularly Excel and Outlook.
Experience with ERP/MRP systems is preferred.

Knowledge, Skills & Abilities

Exceptional customer service mindset.
Strong leadership and team development skills.
Excellent verbal and written communication.
Ability to build positive relationships with customers and coworkers.
Analytical thinker with strong organizational skills.
Ability to remain calm and professional under pressure.
Continuous improvement mindset with a focus on efficiency and process optimization.

Physical Requirements

Ability to sit for extended periods while working at a computer.
Occasionally walk throughout the manufacturing facility.
Ability to lift up to 20 pounds occasionally.

Why JB Cutting?

At JB Cutting, we pride ourselves on delivering quality products and exceptional customer service. Our team is built on our core values of Family, Hard Work, Reliability, Dedication, Positivity, and Honesty. We are looking for a leader who shares those values and is committed to helping both our customers and our employees succeed.

Quick Apply

Refine Your Search

key team leader jobs in michigan

Customer Service Manager

Customer Experience (CX) Customer Care, Ford Energy

Team Lead, Customer Support

Team Leader - First Shift

Office Administrative Coordinator (Remote – USA)

Executive Assistant

Operations Manager

Store Manager | Ann Arbor

Rail Laborer - Prep

Process Engineer (G7)

Registered Nurse (RN) – Inpatient Acute Care Rotating Schedule

Registered Nurse (RN) Sub-Acute Rehab

Registered Nurse (RN) – Inpatient Acute Care

Cell Leader – Medical Device Manufacturing (Welding and Milling)

Store Manager

Multi-site Director (Licensed Physical Therapist)

Technical Sales Representative

Divisional Training Director

Plumbing Field Supervisor

Store Manager

I want to receive the latest job alert for key team leader in michigan

Related Searches

Explore jobs in more locations

Essential Duties & Responsibilities

Qualifications

Knowledge, Skills & Abilities

Physical Requirements

Why JB Cutting?

Job Seeker Tools

Employer Tools

Browse

Stay Connected