Top 1426 Patient services representative Jobs in Michigan

Patient Services Assistant - Ortho
MyMichigan Health —Sault Ste. Marie, MI
- Full-time
- Current TB test
- Ability to walk for extended periods
- Computer literacy
Front Desk/Scheduling
Age Management of West Michigan —Grand Rapids, MI
- $16 - $18 an hour
- 8 hour shift
- Background check
- Private practice
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Medical Receptionist
Glaucoma Center of Michigan —Southfield, MI
- From $17 an hour
- Full-time
- Background check
- Private practice
- Customer service
- Health savings account
- Paid holidays
Quick Apply
Patient Advocate
Infinity Dental Grandville —Grandville, MI
- $17 - $21 an hour
- Full-time
- Bilingual
- Dental office
- Microsoft Office
- Paid holidays
- Health insurance
Quick Apply
12d
Front Desk Receptionist
South Shore Family Practice —Marquette, MI
- $17 - $19 an hour
- Extended hours
- Google Workspace
- Primary Care
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
2d
Customer Service Representative, Behavioral Health (Shift: Mon-Fri 11:45AM-8:15PM EST)
CVS Health —Michigan
- $17.00 - $31.30 an hour
- 8 hour shift
- Remote
- Microsoft Excel
- Microsoft Outlook
- Residential
- Health insurance
- Dental insurance
3d
Remote Healthcare Scheduling Specialist (Day or Night) Entry-Level
Qureos Inc —Detroit, MI
- $22 - $38 an hour
- Full-time
- Remote
- HIPAA
- Bachelor's degree
- Organizational skills
- Health insurance
- Dental insurance
2d
Inbound Contacts Representative
Humana —Michigan
- $39,000 - $49,400 a year
- 8 hour shift
- Remote
- HIPAA
- Mid-level
- Travel
- Paid parental leave
- Paid holidays
4d
Patient Services Representative (Medical Receptionist)
Beaumont Urgent Care —Warren, MI
- $17 an hour
- 12 hour shift
- OSHA
- Urgent Care
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
9d
Patient Registration Rep - Patient Access - Multiple Locations
Henry Ford Health —Detroit, MI
- High school diploma or GED
- Home Health
- ER
- Health insurance
- Dental insurance
2d
Patient Service Representative
Mary Free Bed Rehabilitation Hospital —Saginaw, MI
- From $19.50 an hour
- Full-time
- Office
- High school diploma or GED
- Rehabilitation center
- Tuition reimbursement
- Paid time off
4d
Patient Access Representative
Barbara Ann Karmanos Cancer Cn —Detroit, MI
- Full-time
- Microsoft Outlook
- Surgery
- Hospital
Pharmacy Care Representative - Work From Home Michigan
CVS Health —Michigan
- $17.00 - $28.46 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Outlook
- Windows
- Paid holidays
- Health insurance
4d
MEDICAL FRONT DESK/RECEPTION
City Medical —Madison Heights, MI
- $22 - $25 an hour
- Full-time
- HIPAA
- Administrative experience
- Clinic
- Paid time off
Quick Apply
Patient Services Representative
Wayne Health —Detroit, MI
- Full-time
- Hospital
- Computer literacy
- Writing skills
Patient Services Representative
McLaren Flint —Flint, MI
- Full-time
- Surgery
- Customer service
- High school diploma or GED
2d
Unit Clerk-Med Surg
DMC Children's Hospital of Michigan —Detroit, MI
- Full-time
- Computer literacy
- High school diploma or GED
- Pediatrics
- Health savings account
- Health insurance
10d
Patient Administrative Coordinator
Team Rehabilitation Services, LLC —Warren, MI
- Full-time
- Computer literacy
- Physical & Rehabilitation Medicine
- No experience needed
- Profit sharing
- Continuing education credits
Admissions Coordinator
Select Specialty Hospital - NW Detroit —Detroit, MI
- $22 - $32 an hour
- Full-time
- Customer service
- Medical office experience
- High school diploma or GED
- Dental insurance
- Paid time off
Quick Apply
11d
Patient Registration Rep - Novi Patient Access - Full-Time - Afternoons
Henry Ford Health —Novi, MI
- Full-time
- Hospital
- High school diploma or GED
- Home Health
- Health insurance
- Dental insurance
3d

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Patient Services Assistant - Ortho

MyMichigan Health -
Sault Ste. Marie, MI

Apply Now

Job Details

Full-time

Qualifications

Computer operation
Computer literacy
Windows
High school diploma or GED
Math
Typing

Full Job Description

Summary:

* Sign on bonus may be available for qualified candidates *

* Competitive Wages *

* Benefit package for eligible employees *

This position acts as the front-line person and provides clerical, secretarial and receptionist support for the practice. Coordinates the patient flow process within the practice by answering the phone, scheduling appointments, registering patients, verifying insurance information, confirming patient demographic information, collecting payments and may be required to schedule tests and/or procedures and process referrals. Coordinates activity between front office, clinical staff, patients and providers. As the initial contact person for the practice, demonstrates respect, kindness, compassion, courteousness and professionalism to patients, families and visitors. This position will demonstrate excellent customer service to a diverse patient population.

Responsibilities:

A Day in the Life of a Patient Services Assistant at MyMichigan Health:

(20%)*Strives for excellent customer service. Acknowledge and welcome all patients, families and visitors to the practice. Greet customers and answers incoming telephone calls in a timely manner. This person must quickly identify and understand the customer needs, concerns and/or complaints and take required action.

(20%)*To assure patient safety and accuracy, patient information is verified and updated; accesses various websites to verify insurance coverage and confirm provider is assigned correctly. Completes and updates all forms including but not limited to patient demographic, Health Insurance Portability Accountability Act (HIPAA), Patient Provider Agreement (PPA), Medicare Secondary Payer (MSP), and consent for treatment, Health Insurance Portability Accountability Act (HIPAA), Patient Provider Agreement (PPA), Medicare Secondary Payer (MSP), and consent for treatment.

(20%)*Accurately schedules patient appointments for all providers in the practice. Utilizes several computer systems including but not limited to practice management, Electronic Medical Record (EMR), insurance verification, Medifax, population health registry, and Iterminal.

(20%)*Registers new patients and explains practice policies and procedures, including no show, financial and collection policies. For patient satisfaction survey purposes and portal registration, obtains email address if available from patients.

(20%)*Prior to patient departure, schedule future appointments, necessary tests and procedures, collect applicable copayments, process referrals, checks out patients, obtain prior authorizations as needed.

OTHER DUTIES AND RESPONSIBILITIES:

Understands HIPAA privacy regulations and applies the regulations to daily incoming and outgoing verbal and written materials and often handles sensitive personal protected health information.

Provides education to patients on Televox, if applicable, the financial policy, protected Health Information (HIPAA), Patient Center Medical Home (PCMH), PRC Customer Satisfaction survey and the Patient Portal.

Extensively coordinates primary care and specialty provider referrals within MyMichigan Health and within other health systems. Will schedule appointments and testing as required as well as obtain insurance authorizations if required.

Maintains cash drawer according to organization protocols and balancing procedures at the end of the day. Post payments to patient accounts.

Processes all incoming communications. Accurately fax, file and scan documents. Accurately maintains documents in the patient medical record.

Performs office opening and closing procedures. May cover in one practice or be able to provide support in multiple practices. Possess knowledge of and accurately performs the medication and prescription release process.

Demonstrates ability and willingness to work as a team member. Communicates in a clear, concise and professional manner.

Trains and orients new employees on the Patient Service Assistant position.

Demonstrates a commitment to the customer's (internal and external) needs consistent with MyMichigan Healths overall mission, policies and procedures.

Performs other duties as assigned.

MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health.

Certifications and Licensures:

FINGERPRIN - Fingerprinting

Required

Equivalent Experience –

Required Education:

Requirements We Are Looking For:

Education: High School Diploma or GED
Equivalent Experience:

Other Information:

EXPERIENCE, TRAINING AND SKILLS:

Knowledge of reading, writing, mathematical and computer skills.
Keyboarding skills needed to register patients and other office tasks.
Knowledge of medical terminology, medical office policies, practices and procedures as normally acquired through two (2) years working in a medical office or similar setting
Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.

PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:

Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
Overall vision and hearing is necessary with or without assisted device(s).
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
Physical Demand Level: Sedentary. Must be able to occasionally (0-33% of the workday) lift or carry 0-10 lbs.
Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
Physical Demand Level: Light. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.

Other Comments:

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Refine Your Search

patient services representative jobs in michigan

Patient Services Assistant - Ortho

Front Desk/Scheduling

Medical Receptionist

Patient Advocate

Front Desk Receptionist

Customer Service Representative, Behavioral Health (Shift: Mon-Fri 11:45AM-8:15PM EST)

Remote Healthcare Scheduling Specialist (Day or Night) Entry-Level

Inbound Contacts Representative

Patient Services Representative (Medical Receptionist)

Patient Registration Rep - Patient Access - Multiple Locations

Patient Service Representative

Patient Access Representative

Pharmacy Care Representative - Work From Home Michigan

MEDICAL FRONT DESK/RECEPTION

Patient Services Representative

Patient Services Representative

Unit Clerk-Med Surg

Patient Administrative Coordinator

Admissions Coordinator

Patient Registration Rep - Novi Patient Access - Full-Time - Afternoons

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