Top 2633 Work from home customer service no experience Jobs in Michigan

Patient Services Assistant - Ortho
MyMichigan Health —Sault Ste. Marie, MI
- Full-time
- Current TB test
- Ability to walk for extended periods
- Computer literacy
Call Center Customer Service Agent
Randstad —Benton Harbor, MI
- $16.49 - $16.50 an hour
- Computer literacy
- High school diploma or GED
- No degree
- AD&D insurance
- Disability insurance
Quick Apply
6d
Customer Specialist, Full Time - $1,000 Sign-On Bonus!
Carmax —Kentwood, MI
- $17.20 - $36.00 an hour
- 8 hour shift
- Microsoft Excel
- Dealership
- High school diploma or GED
- Paid jury duty
- Paid holidays
Product Quality Assurance Agent (Remote - Michigan residents)
Morley —Michigan
- Full-time
- Remote
- Background check
- Computer literacy
- Pass drug screening
- Paid training
- Wellness program
Claims Analyst
Ford Motor Company —Dearborn, MI
- $74,300 - $124,500 a year
- Online Application
- Hybrid work
- Computer literacy
- Public speaking
- Mid-level
- Paid parental leave
- Paid holidays
10d
Technical Support Representative
CVS Health —Michigan
- $17.00 - $34.15 an hour
- Full-time
- High school diploma or GED
- Fair chance
- Entry level
- Health insurance
- Dental insurance
Customer Service Specialist
Orkin —Sterling Heights, MI
- $19 - $21 an hour
- Full-time
- Sales
- Computer literacy
- Office
- Employee stock purchase plan
- Paid holidays
14d
General Clerk - mailroom
Gesher Human Services —Detroit, MI
- Part-time
- Ability to walk for extended periods
- Research
- Office
Quick Apply
Production Control Coordinator
Ford Motor Company —Ypsilanti, MI
- $72,480 - $141,360 a year
- Online Application
- Microsoft Outlook
- ERP systems
- Mid-level
- Paid holidays
- Health insurance
Customer Service Representative
Specmo Enterprises —Madison Heights, MI
- Full-time
- Microsoft Excel
- Customer service
- No experience needed
- Paid holidays
- Disability insurance
Quick Apply
6d
Home Health Intake - Receptionist
Balajie Home Health Care, Inc. —Southfield, MI
- $16 - $17 an hour
- Full-time
- Customer service
- High school diploma or GED
- Home Health
Quick Apply
10d
Registered Nurse (RN) – Inpatient Acute Care
Mary Free Bed Rehabilitation Hospital —Grand Rapids, MI
- From $36 an hour
- Full-time
- Acute care
- Nursing
- Float pool
- Paid holidays
- Health insurance
Registered Nurse (RN) – Inpatient Acute Care Rotating Schedule
Mary Free Bed Rehabilitation Hospital —Grand Rapids, MI
- From $34 an hour
- Full-time
- Acute care
- Nursing
- RN License
- Paid holidays
- Health insurance
Registered Nurse (RN) Sub-Acute Rehab
Mary Free Bed Rehabilitation Hospital —Grand Rapids, MI
- From $34 an hour
- Weekends as needed
- Nursing
- RN License
- Customer service
- Paid holidays
- Health insurance
Journeyman Plumbing Installer
Moore Mechanical —Muskegon, MI
- $35 - $45 an hour
- Background check
- 18 years or older
- Clean driving record
- Fuel card
- Health savings account
Quick Apply
Service Plumber
Thornton & Grooms —Farmington Hills, MI
- Full-time
- Customer service
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
Technical Sales Representative
HA International, LLC —Kalamazoo, MI
- $100,000 - $115,000 a year
- Full-time
- Marketing
- Mid-level
- Office
- Health insurance
Quick Apply
Home Improvement Design & Sales Consultant - Uncapped Commission
Top Home Improvements —Traverse City, MI
- $80,000 - $250,000 a year
- Full-time
- Hybrid work
- Background check
- 18 years or older
- Sales
- Paid training
- Health insurance
Quick Apply
Home Comfort Advisor
Superior Comfort Heating and Cooling —Flat Rock, MI
- $100,000 - $250,000 a year
- Weekends as needed
- Clean driving record
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
Community Health Worker
Greater Flint Health Coalition —Flint, MI
- $14 - $22 an hour
- Weekends as needed
- Spanish
- Nursing
- Microsoft Excel
- Paid holidays
- Disability insurance

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Patient Services Assistant - Ortho

MyMichigan Health -
Sault Ste. Marie, MI

Apply Now

Job Details

Full-time

Qualifications

Computer operation
Computer literacy
Windows
High school diploma or GED
Math
Typing

Full Job Description

Summary:

* Sign on bonus may be available for qualified candidates *

* Competitive Wages *

* Benefit package for eligible employees *

This position acts as the front-line person and provides clerical, secretarial and receptionist support for the practice. Coordinates the patient flow process within the practice by answering the phone, scheduling appointments, registering patients, verifying insurance information, confirming patient demographic information, collecting payments and may be required to schedule tests and/or procedures and process referrals. Coordinates activity between front office, clinical staff, patients and providers. As the initial contact person for the practice, demonstrates respect, kindness, compassion, courteousness and professionalism to patients, families and visitors. This position will demonstrate excellent customer service to a diverse patient population.

Responsibilities:

A Day in the Life of a Patient Services Assistant at MyMichigan Health:

(20%)*Strives for excellent customer service. Acknowledge and welcome all patients, families and visitors to the practice. Greet customers and answers incoming telephone calls in a timely manner. This person must quickly identify and understand the customer needs, concerns and/or complaints and take required action.

(20%)*To assure patient safety and accuracy, patient information is verified and updated; accesses various websites to verify insurance coverage and confirm provider is assigned correctly. Completes and updates all forms including but not limited to patient demographic, Health Insurance Portability Accountability Act (HIPAA), Patient Provider Agreement (PPA), Medicare Secondary Payer (MSP), and consent for treatment, Health Insurance Portability Accountability Act (HIPAA), Patient Provider Agreement (PPA), Medicare Secondary Payer (MSP), and consent for treatment.

(20%)*Accurately schedules patient appointments for all providers in the practice. Utilizes several computer systems including but not limited to practice management, Electronic Medical Record (EMR), insurance verification, Medifax, population health registry, and Iterminal.

(20%)*Registers new patients and explains practice policies and procedures, including no show, financial and collection policies. For patient satisfaction survey purposes and portal registration, obtains email address if available from patients.

(20%)*Prior to patient departure, schedule future appointments, necessary tests and procedures, collect applicable copayments, process referrals, checks out patients, obtain prior authorizations as needed.

OTHER DUTIES AND RESPONSIBILITIES:

Understands HIPAA privacy regulations and applies the regulations to daily incoming and outgoing verbal and written materials and often handles sensitive personal protected health information.

Provides education to patients on Televox, if applicable, the financial policy, protected Health Information (HIPAA), Patient Center Medical Home (PCMH), PRC Customer Satisfaction survey and the Patient Portal.

Extensively coordinates primary care and specialty provider referrals within MyMichigan Health and within other health systems. Will schedule appointments and testing as required as well as obtain insurance authorizations if required.

Maintains cash drawer according to organization protocols and balancing procedures at the end of the day. Post payments to patient accounts.

Processes all incoming communications. Accurately fax, file and scan documents. Accurately maintains documents in the patient medical record.

Performs office opening and closing procedures. May cover in one practice or be able to provide support in multiple practices. Possess knowledge of and accurately performs the medication and prescription release process.

Demonstrates ability and willingness to work as a team member. Communicates in a clear, concise and professional manner.

Trains and orients new employees on the Patient Service Assistant position.

Demonstrates a commitment to the customer's (internal and external) needs consistent with MyMichigan Healths overall mission, policies and procedures.

Performs other duties as assigned.

MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health.

Certifications and Licensures:

FINGERPRIN - Fingerprinting

Required

Equivalent Experience –

Required Education:

Requirements We Are Looking For:

Education: High School Diploma or GED
Equivalent Experience:

Other Information:

EXPERIENCE, TRAINING AND SKILLS:

Knowledge of reading, writing, mathematical and computer skills.
Keyboarding skills needed to register patients and other office tasks.
Knowledge of medical terminology, medical office policies, practices and procedures as normally acquired through two (2) years working in a medical office or similar setting
Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.

PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:

Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
Overall vision and hearing is necessary with or without assisted device(s).
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
Physical Demand Level: Sedentary. Must be able to occasionally (0-33% of the workday) lift or carry 0-10 lbs.
Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
Physical Demand Level: Light. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.

Other Comments:

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Refine Your Search

work from home customer service no experience jobs in michigan

Patient Services Assistant - Ortho

Call Center Customer Service Agent

Customer Specialist, Full Time - $1,000 Sign-On Bonus!

Product Quality Assurance Agent (Remote - Michigan residents)

Claims Analyst

Technical Support Representative

Customer Service Specialist

General Clerk - mailroom

Production Control Coordinator

Customer Service Representative

Home Health Intake - Receptionist

Registered Nurse (RN) – Inpatient Acute Care

Registered Nurse (RN) – Inpatient Acute Care Rotating Schedule

Registered Nurse (RN) Sub-Acute Rehab

Journeyman Plumbing Installer

Service Plumber

Technical Sales Representative

Home Improvement Design & Sales Consultant - Uncapped Commission

Home Comfort Advisor

Community Health Worker

I want to receive the latest job alert for work from home customer service no experience in michigan

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