LICENSED JOURNEYMAN PLUMBER — SERVICE & REPAIR
Benjamin Franklin Plumbing of Madison
Madison, WI • Full-Time • W-2 Employee
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A NOTE FROM THE OWNER
I'm Anthony Richards. Before I tell you about the company, here's where I come from.
My grandfather owned a construction company. My dad ran a building supply store. My uncle owned a roofing company. From about age twelve on, I worked for all three of them; sweeping floors, loading trucks, riding out to job sites, tearing shingles off roof jobs, and learning what work actually looks like when someone's paying for it. That's the world I grew up in.
I left the trades for a while and built a career in tech —> Fortune 500, large non-profits, Google-Ventures backed startups, and more. The lessons from my family stuck:
- respect the customer's home
- do the job right the first time
- don't ever let your truck or your reputation get sloppy
I chose Benjamin Franklin Plumbing because the brand's systems work: Straight Forward Pricing, ServiceTitan, the on-time guarantee, the training programs. I didn't want to spend three years figuring out things that 200+ other locations have already solved. I wanted to spend that time building a team I'd be proud to send into a customer's home.
I'm not trying to be the biggest plumbing company in Madison. I'm trying to be the one techs want to work at and homeowners want to call back.
I don't want you to wake up dreading to go to work. Let's have some fun.
If that's you, let's talk.
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ABOUT THE ROLE
Benjamin Franklin Plumbing - \"The Punctual Plumber\" - is launching in the Madison market and hiring several Wisconsin-licensed Journeyman Plumbers. You'll run service calls, drain work, water heaters, repairs, and installations out of a fully stocked take-home company van, backed by a 200+ location national brand's training, technology, and dispatch systems.
This is a ground-floor opportunity. You'll be one of the first technicians on the team, with a real runway to lead tech, foreman, or master-track development as we scale to a multi-van operation across Madison, Middleton, Verona, Waunakee, and surrounding Dane County communities.
WHAT YOU'LL DO
- Diagnose and repair residential plumbing: leaks, drains, water heaters, fixtures, sewer lines, gas lines, sump and ejector pumps.
- Perform installations and replacements — water heaters (tank and tankless), repipes, fixture upgrades, water treatment.
- Use Straight Forward Pricing on every call — present options and pricing before work begins, so the customer knows what they're getting and what it costs.
- Wear floor savers, keep your work area neat, and leave the home as clean as you found it (or cleaner).
- Test every aspect of the job before leaving — verify it's actually working — so we don't generate avoidable callbacks.
- Explain each service performed so the customer understands what was done and why. Aim for 100% customer satisfaction on every job.
- Pull permits and complete work to Wisconsin plumbing code (SPS 382/384) under the company's master plumber of record.
- Keep your van — inside and out — clean and well-organized, and your ServiceTitan records accurate.
- Drive safely. Represent the brand professionally — uniformed, on time, courteous, and respectful of customer property.
WHAT YOU BRING
- Wisconsin DSPS Journeyman Plumber license, active and in good standing. (Required & verified through DSPS.)
- Valid Wisconsin driver's license with an insurable driving record.
- 3+ years of hands-on plumbing experience; residential service experience strongly preferred.
- Comfort with technology — smartphone, tablet, dispatch software, digital invoicing.
- A customer-first mindset. You can explain plumbing to a homeowner without making them feel small.
- Ability to lift 50+ lbs, work in tight crawl spaces and attics, and pass a background check and drug screen.
WHAT YOU GET
- Competitive pay with structure flexibility. Target range: $40–$54/hr base + performance pay (spiffs and bonuses on completed work), based on experience and license tenure. We're also open to hybrid hourly + commission, full commission, or salary structures — tell us what fits your career and your life, and we'll build the offer around it.
- Fully stocked, company van. No more loading and unloading your own truck before and after every shift.
- Health, dental, and vision insurance. Paid time off. Paid holidays.
- Ongoing paid training: manufacturer certifications, Success Academy access, and a clear path toward your master plumber credential if that's your goal.
- Uniforms provided. Specialty and power tools provided beyond your personal hand tools.
- Stable, year-round work in a recession-resistant trade — under a national brand with local ownership.
- No on-call rotation gimmicks —> clear schedule, fair rotation if/when after-hours coverage is added.
HOW TO APPLY
Apply through this posting, or email a short note + your license number to
[email protected]
We respond to every applicant. If you've got the license and the right attitude, we want to talk.
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EQUAL OPPORTUNITY EMPLOYMENT
Benjamin Franklin Plumbing of Madison is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment on the basis of race, color, religion or creed, national origin or ancestry, sex (including pregnancy, childbirth, and related conditions), sexual orientation, gender identity or expression, age, marital status, physical or mental disability, genetic information, veteran or military status, arrest or conviction record (as protected under the Wisconsin Fair Employment Act), use of lawful products off the employer's premises during nonworking hours, or any other characteristic protected by federal, state, or local law.
Reasonable accommodations are available for qualified individuals with disabilities and for sincerely held religious beliefs. To request an accommodation during the application or interview process, contact us at
[email protected]
FRANCHISE INDEPENDENCE NOTICE
Each Benjamin Franklin Plumbing franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.
