Top 12 Helpdesk support Jobs in Middletown, Ny

Client Helpdesk Specialist
CherryRoad Tech Inc —Middletown, NY
- Temporary
- Mid-level
- Office
- Windows
Quick Apply
Client Helpdesk Specialist
CherryRoad Technologies —Middletown, NY
- Temporary
- Mid-level
- Office
- Windows
Technical Desktop Support Warwick, NY
KU Telecom LLC —Warwick, NY
- Mid-level
- Windows
- 3 years
3d
IT Manager
Ramapo Catskill Library System —Middletown, NY
- $115,000 - $130,000 a year
- Full-time
- Office
- 3 years
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
1d

Discover related jobs

Based on your search for helpdesk support jobs.

Technical Support Engineer
Piller Power Systems Inc. —Middletown, NY
Valid driver's license with an acceptable driving record. Ability to work in office, manufacturing, and industrial field environments, including occasional…
$95,000 - $100,000 a year
Quick Apply
10d
Help Desk Technician
Frazier Industrial Company —Long Valley, NJ
The IT Technician will provide daily technical support to all employees at the company manufacturing facility as well as remotely resolving support tickets from…
$55,000 - $60,000 a year
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
4d
Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for helpdesk support in middletown, ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk support jobs near middletown, ny

Technical Support jobs in Warwick, NY

IT Manager jobs in Middletown, NY

Technical Support jobs in Tyler, TX

Technical Support jobs in Shakopee, MN

Technical Writer jobs in Austin, TX

Direct Support Professional jobs in Augusta, GA

Technical Support jobs in Flint, MI

Direct Support Professional jobs in Columbus, OH

Technical Support jobs in Cape Coral, FL

Chat Support jobs in South Carolina

Helpdesk Specialist jobs in Columbus, GA

Helpdesk Specialist jobs in Westbrook, ME

Helpdesk Specialist jobs in Stockton, CA

Child Life Specialist jobs in Buffalo, NY

Remote Clinical Documentation Specialist jobs in Nashville, TN

Helpdesk Specialist jobs in Laguardia Airport, NY

It Manager jobs in Garden Grove, CA

Entry Level It Technician jobs in Baltimore, MD

Entry Level It jobs in Massachusetts

It Manager jobs in Provo, UT

Client Helpdesk Specialist

CherryRoad Tech Inc
Middletown, NY

Quick Apply

Job Details

Temporary | Full-time

Qualifications

Streaming video systems operation
Live streaming
YouTube
Digital projector support
Enterprise software
Zoom
Direct client contact
Equipment troubleshooting
Windows
Troubleshooting audio issues
Video conferencing software
Desktop (troubleshooting support)
Networking equipment (troubleshooting support)
AV system troubleshooting
IP networking
Video conferences (communication methods)
Video streaming
Desktop administration
Video conferencing systems operation
Ticketing system technical support

Full Job Description

Client Helpdesk Specialist
Description:
CherryRoad Technologies is seeking to hire a highly motivated and customer-focused Client Helpdesk Specialist to provide on-site technical support while maintaining strong relationships with a client located in Middletown, NY. We are looking for an enthusiastic and motivated individual to join the team. The specialist will have ownership of video streaming services and will assist with traditional helpdesk responsibilities including helpdesk phone calls/emails/VMs and assisting with project tasks.
Responsibilities Include:
Act as one of two primary on-site IT specialists, providing technical support to end users and resolving hardware, software, and networking issues.

Deliver responsive and friendly helpdesk support for both in-person and remote users, working on-site in Middletown five days per week.
Assist with IT projects such as system upgrades, deployments, migrations, and configuration updates.
Contribute to the development of IT policies, procedures, and documentation.
Participate in strategic initiatives including:

o Cybersecurity & risk management (e.g., endpoint protection, access control)

o Backup and continuity planning

o Infrastructure & network management

o Compliance and IT audit preparation

Perform other related duties as assigned to support the client’s IT environment.

Required Skills:

Minimum 2 years of proven experience in IT helpdesk support, desktop support, or similar role.
Strong troubleshooting skills across Windows and common enterprise applications.
Basic networking knowledge (LAN/WAN, VPN, Wi-Fi troubleshooting).
Experience with audio and video equipment, including projectors and microphones.
Familiarity with video streaming technologies and troubleshooting live streaming events using YouTube integrated with Zoom.
Excellent communication and interpersonal skills, with the ability to interact effectively with clients and internal teams.
1+ year previous experience with IT ticketing tools.
Ability to work independently on-site, managing multiple tasks and priorities effectively.
Ability to work independently with little supervision.
Some network experience preferred.

Work Environment

This position is designated as 100% on‑site. Depending on location and business needs, work may occur in a traditional office environment, a hybrid arrangement, or a fully remote setting.

Disclaimer

This job description outlines the general nature and responsibilities of the role and may be modified at any time to meet evolving business needs. Additional duties may be assigned as required.

CherryRoad is an Equal Opportunity Employer. We consider all qualified applicants without regard to legally protected characteristics, including disability and protected veteran status.

Quick Apply

Refine Your Search

helpdesk support jobs in middletown, ny

Client Helpdesk Specialist

Client Helpdesk Specialist

Technical Desktop Support Warwick, NY

IT Manager

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for helpdesk support in middletown, ny

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected