Top 603 Shipping supervisor Jobs in Middletown, Pa

IT Support Services Supervisor
Members 1st Federal Credit Union —Enola, PA
- From $75,000 a year
- Full-time
- English
- Mid-level
- Office
- Health insurance
- Opportunities for advancement
Supervisor, Supply Chain Operations
UPMC —Harrisburg, PA
- $26.46 - $39.67 an hour
- Full-time
- Mid-level
- Finance
- Bachelor's degree
- Tuition reimbursement
9d
Customer Service Supervisor
DHL —Annville, PA
- $60,000 - $90,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Team management
- Paid holidays
- Health insurance
Quick Apply
Operations Supervisor - Distribution
DHL —Palmyra, PA
- $62,500 - $82,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
7d
Part Time Sunrise Revenue Recovery Supervisor/Tester - Middletown, PA
UPS —Middletown, PA
- Part-time
- Customer service
- Mid-level
- Bachelor's degree
Supervisor, Transportation (Supply Chain Ops)
UPMC —Harrisburg, PA
- $26.46 - $39.67 an hour
- Full-time
- Mid-level
- Finance
- Bachelor's degree
- Tuition reimbursement
Supervisor, Operations - 1st Shift
Syncreon —Middletown, PA
- Mid-level
- High school diploma or GED
- Warehouse
Toll By Plate Supervisor
TransCore, LP —Harrisburg, PA
- Overtime
- Continuous improvement
- Organizational skills
- Experience equivalent to degree accepted
Quick Apply
6d
Part Time Preload Supervisor
UPS —Middletown, PA
- Part-time
- Management
- Mid-level
- Bachelor's degree
6d
Supervisor-Scheduling Services - Home Health - Days (full time)
Wellspan Health —York, PA
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- High school diploma or GED
- Paid parental leave
- Paid time off
8d
Supervisor, Imaging Services
UPMC —York, PA
- $38.98 - $58.07 an hour
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
Supervisor-Provider Service Center
Wellspan Health —York, PA
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
- Paid parental leave
- Health insurance
Production Supervisor, Rotating Shifts Job
Armstrong —Marietta, PA
- $78,000 - $100,000 a year
- Weekends as needed
- Mid-level
- High school diploma or GED
- Supervising experience
Area Supervisor (Human Services)
Life's New Beginning —York, PA
- From $60,000 a year
- Full-time
- 18 years or older
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
Terminal Operations Supervisor
A. Duie Pyle, Inc —Camp Hill, PA
- ERP systems
- Mid-level
- High school diploma or GED
- Profit sharing
- Wellness program
Quick Apply
Online Order Filling Team Supervisor
Walmart —Valley Green, PA
- $19 - $32 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
3d
Shipping and Receiving Supervisor
Tate Access Floors Inc —Red Lion, PA
- $75,000 - $85,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Part-time Revenue Recovery Supervisor
UPS —Middletown, PA
- Part-time
- Customer service
- Mid-level
- Bachelor's degree
2d
AAA Call Center Dispatcher - Remote
AAA Central Penn —Lancaster, PA
- From $17.65 an hour
- Weekends as needed
- Remote
- Communication skills
- Entry level
- Health savings account
- Paid holidays
Quick Apply
3d
Operations Supervisor
Dayton Freight —Camp Hill, PA
- Full-time
- Mid-level
Quick Apply
8d

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IT Support Services Supervisor

Members 1st Federal Credit Union -
Enola, PA

Apply Now

Job Details

Full-time
From $75,000 a year

Benefits

Health insurance
Opportunities for advancement

Qualifications

English

Full Job Description

Overview:

When you join the Members 1st team, you become part of something much bigger than a credit union. You become part of our faM1ly—a tight-knit bunch with big dreams and even bigger values. It is an exciting time for us as we continue to grow, and we hope that you will choose to grow along with us. Wanting the absolute best for our associates means more than just competitive pay. It means fantastic healthcare, paid benefits, opportunities for professional advancement and work-life balance - and best of all, a place where you are accepted and respected for your individuality.

Responsibilities:

The IT Support Services Supervisor oversees daily operations of the IT Help Desk, ensuring timely and high-quality support for internal end users. This role combines team leadership, hands-on IT support expertise, and a focus on end-user satisfaction. The supervisor manages the IT Help Desk team, monitors performance metrics, ensures adherence to ITSM processes using ServiceNow, and drives service excellence through strong operational oversight.

Key Responsibilities include but are not limited to:

Supervise and coordinate daily Help Desk operations, including call handling, ticket triage, escalation, and resolution.
Provide leadership and coaching to Help Desk team members; schedule coverage to ensure consistent support availability.
Monitor ServiceNow ITSM queues (incident, request, problem, change request) to ensure SLAs are met and service quality is maintained.
Ensure adherence to ITIL-based support practices and assist with continuous improvement of ITSM processes.
Serve as an escalation point for complex support issues, working cross-functionally with infrastructure, applications, and security teams.
Track and report on key performance indicators (KPIs), call metrics, ticket volume trends, and customer satisfaction results.
Use Genesys (or similar platform) to monitor call queues, agent performance, and call routing to optimize user experience.
Develop and maintain knowledge base articles and end-user documentation to promote self-service and reduce repeat tickets.
Foster a customer-focused support culture, continuously seeking ways to improve internal user satisfaction and experience.
Participate in change management processes, including communications and scheduling of user-impacting changes.

SKILLS

Working knowledge of ServiceNow ITSM, including incident, request, problem, and change management modules
Familiarity with ITIL best practices for service support and operations
Proven ability to manage, mentor, and develop support team members in a high-volume environment
Strong interpersonal and communication skills; ability to interact effectively with all levels of the organization
Demonstrated focus on end-user satisfaction and service quality
Experience with Genesys Cloud or Genesys Engage call center platforms preferred
Experience supporting endpoint technologies including Windows, macOS, Office 365, remote access tools, and mobile devices preferred

COMPETENCIES

Accountability and self-management
Communication
Effective knowledge
Innovation and problem-solving
Teamwork and leadership

WORKING CONDITIONS/PHYSICAL DEMANDS

Ability to communicate effectively in English, both orally and in writing
Visually able to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading
Ability to sit for extended time periods
Sufficient manual skill for operation of PC keyboard and other standard office equipment
Ability to travel, including occasional overnight travel
Ability to exert minimum amounts of force occasionally to lift, carry, push, pull or move objects

Qualifications:

5-8 years of related experience; 1-3 years of leadership/management experience

Education Level: General and business knowledge equivalent to a bachelor's degree Certifications: ITIL Foundation certification preferred Compensation Overview:

We are excited to offer a competitive salary for this position. This figure serves as the entry point in our salary range, and there is potential for the actual salary to be higher based on a variety of factors, such as your experience, skills, education, and location. We believe in recognizing and rewarding talent, so our compensation packages are thoughtfully designed to reflect the unique qualifications and contributions of each candidate.

The minimum salary for this position is: $75,000.00+/yr About Us:

At Members 1st, we look for individuals who will show up as their whole self because we value diversity, inclusion, and belonging, as well as people who believe in the philosophy of, WE>me. To be sure you align with our company mission, vision, values and culture reference the information below.

Company Culture is at Our Core

If there is one concept, we want you to understand about us, it is this. WE. It is a simple little word but means everything here. We think as one. One faM1ly. One community. One place where everyone belongings. Everything we do is in the best interest of all of us.

What WE Believe

Our Missions: WE serve our members, associates, and communities through support, empowerment, and meaningful relationships.

Our Vision: WE are growing our faM1ly by delivering everything they need to live well financially, through all life’s moments and milestones.

Our Values: WE deliver unparalleled experiences through a culture of WE. WE > me. WE are servant leaders- at work and in the communities we serve. WE are financially safe and sound stewards of members dollars. WE are faM1ly.

Join a company that grows with you – personally and professionally

Equal Opportunity Employer:

Members 1st provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Apply Now

Refine Your Search

shipping supervisor jobs in middletown, pa

IT Support Services Supervisor

Supervisor, Supply Chain Operations

Customer Service Supervisor

Operations Supervisor - Distribution

Part Time Sunrise Revenue Recovery Supervisor/Tester - Middletown, PA

Supervisor, Transportation (Supply Chain Ops)

Supervisor, Operations - 1st Shift

Toll By Plate Supervisor

Part Time Preload Supervisor

Supervisor-Scheduling Services - Home Health - Days (full time)

Supervisor, Imaging Services

Supervisor-Provider Service Center

Production Supervisor, Rotating Shifts Job

Area Supervisor (Human Services)

Terminal Operations Supervisor

Online Order Filling Team Supervisor

Shipping and Receiving Supervisor

Part-time Revenue Recovery Supervisor

AAA Call Center Dispatcher - Remote

Operations Supervisor

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