Top 129 Installation technician Jobs in Midland, Mi

Device Support Technician II
MyMichigan Health —Midland, MI
- Weekends as needed
- Current TB test
- Computer Science
- Ability to walk for extended periods
Become a Roadside Technician in Saint Charles!
CurbsidePRO —Saint Charles, MI
- $600 - $1,200 a week
- Contract
- Background check
- Driver's License
- Driving
- Referral program
Lead Residential HVAC Installer
All Seasons Heating & Cooling of Mid-Michigan LLC —Midland, MI
- $20 - $30 an hour
- Full-time
- Clean driving record
- Construction site
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Field Service Technician
Star SU LLC —Michigan
- From $70,000 a year
- Full-time
- Clean driving record
- Up to 50% travel
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Avionics Technician (SUS)
Flexjet —Michigan
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Mid-level
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Freeland, MI
- $20 - $27 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Maintenance Technician Standby
Edward Rose & Sons —Essexville, MI
- From $21.32 an hour
- Computer literacy
- Mid-level
- Driver's License
- Paid training
- Paid time off
Quick Apply
Field Service Technician
Solu Technology Partners —Saginaw, MI
- $60,000 a year
- Customer service
- Mid-level
- Travel
Quick Apply
Fire Hose Technician - 100% Travel
Fire Catt —Michigan
- From $19.90 an hour
- Overtime
- Background check
- Military
- Pass drug screening
- Travel reimbursement
- Disability insurance
Quick Apply
Ironworker/Maintenance Technician
Bay Group Ventures —Midland, MI
- $18 - $24 an hour
- Full-time
- Background check
- Schematics
- Construction site
Quick Apply
10d
Packaging and Warehouse Maintenance Technician
Michigan Sugar Company —Bay City, MI
- $40.38 an hour
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
Maintenance Technician
Corning —Hemlock, MI
- $23 - $35 an hour
- Rotating shift
- High school diploma or GED
- Cleaning
- Power tools
- Paid parental leave
- Disability insurance
8d
Facilities Maintenance Technician
Corning —Hemlock, MI
- $23 - $35 an hour
- Monday to Friday
- High school diploma or GED
- Cleaning
- Power tools
- Paid parental leave
- Disability insurance
Smart Home Security Technician
Safe Streets —Bay City, MI
- From $100,000 a year
- Residential
- Ability to lift 50 pounds
- Driver's License
- Paid training
- Health insurance
Quick Apply
Global Field Ops Technician, GFO AMER
Amazon Data Services, Inc. —Saint Louis, MI
- $32 - $57 an hour
- Full-time
- Mid-level
- Windows
- Bachelor's degree
- AD&D insurance
- Health insurance
Security System Technician
Mercury Network —Midland, MI
- Weekends as needed
- Clean driving record
- Schematics
- No experience needed
- Paid holidays
- Disability insurance
Service Compliance Technician
RW Mercer —Saginaw, MI
- Overtime
- Clean driving record
- Customer service
- Ability to walk for extended periods
- Paid training
- Paid holidays
Quick Apply
Appliance and Refrigeration Repair Technician
Sears Home Services —Midland, MI
- $18 - $30 an hour
- Overtime
- Background check
- Sales
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Auto Glass Installation Technician Trainee
Safelite Group —Midland, MI
- $20.25 - $24.00 an hour
- Full-time
- 18 years or older
- English
- High school diploma or GED
- Paid training
- Paid holidays
Field Service Technician
Ripple Fiber —Saginaw, MI
- Overtime
- Clean driving record
- Mid-level
- Driver's License
- Health insurance
- 401(k) matching
Quick Apply

I want to receive the latest job alert for installation technician in midland, mi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

installation technician jobs near midland, mi

Device Support Technician II

MyMichigan Health -
Midland, MI

Apply Now

Job Details

Full-time

Qualifications

Desktop computer repair
Asset management
Knowledge management
Customer communication
Network troubleshooting
Mobile device support
Information Science
Computer Science
IT asset management
Enterprise software
IT system monitoring
Incident management software
iOS
In-person customer service
Peripheral setup
Bachelor's degree in business
Process improvement
Equipment troubleshooting
Operating system updates
Mid-level
Incident Escalation
Software installation
Inventory management software
Android
Bachelor's degree in information science
Disaster recovery implementation
Desktop (troubleshooting support)
Computer management
Network protocols
Customer support ticket management

Full Job Description

Summary:

Working in a team-oriented, collaborative environment, reporting to the Desktop Support Manager, the Technical Systems Representatives primary responsibility is providing on-site and remote Tier 2 technical support for the end user computer environment throughout the health system. This involves designing solutions, installing systems, diagnosing problems, coordinating repairs of, acquiring, distributing, managing, maintaining and upgrading all end user computing platforms, peripheral devices and operating systems, including health system owned tablet and mobile devices, within established standards and guidelines.

Works with third-party vendors to resolve technical problems with end user computing equipment and software. Collaborates with and escalates to, using appropriate channels, technology teams required to resolve issues that cannot be resolved at Tier 2.

Obtains and thoroughly documents all pertinent information related to the diagnosis and resolution of a problem using the service desk tracking system. Documents trouble ticket resolutions with a keen attention to detail, maintains knowledgebase articles and actively contributes to maintaining support procedures.

Demonstrating competence in prioritization, resolves user issues within predefined Service Level Agreements (SLAs). Participates in on-call rotation to provide Tier 2 end user support during off hours, holidays and weekends.

Maintaining an accurate accounting of time spent on issues, manages time and resources responsibly and in the best interest of the health system.

Maintains an ever increasing level of proficiency in hardware, software, networking and other technologies related to the IT department.

Records and maintains hardware and software inventories for compliance with end user license agreements and lifecycle management processes.

Accountability will be monitored through direct observations, achievement of team and department goals, meeting of customer satisfaction goals as well as quality and financial outcomes.

Responsibilities:

(60%)* Tier 2 Support Responding to incoming calls, pages or trouble tickets and working within defined Service Level Agreements (SLAs), provide in person and/or remote analysis, diagnosis and resolution/escalation for issues with the end user compute environment, including hardware, related operating systems and software. Thoroughly document investigation finding and resolution within the service desk ticketing system and create/update knowledgebase articles when appropriate.

(20%)* Projects/Requests Participate in and contribute to various project team and IT request efforts, following general guidance and direction.

(20%)* Inventory Management Within established standards and guidelines, independently assess and analyze customer needs, identify the need for, order, acquire and facilitate the distribution of end user compute equipment, updating required inventory and budget tracking systems as necessary. Create and test installations of operating system images and various applications.

OTHER DUTIES AND RESPONSIBILITIES

Assist in the support processes for organization wide end user device management, including monitoring, software upgrades and disaster recovery.

Ensure security and privacy compliance according to established policies and guidelines.

Promotes the development, analysis, and implementation of the performance improvement process.

Participates in system/project/hospital/department teams and/or committees as needed. Attends and participates in meetings as required.

Provides IT support, including coordination of third party assistance when necessary, to the organization for individual/office/department installs and moves as assigned.

Participate in an on call rotation to cover nights, weekends and holidays.

Certifications and Licensures:

N/A

Required Education:

Associate's degree is required

Bachelor's degree from an accredited University or College in Computer/Information Science/Business and five (5) years of technical experience in the field is preferred. Equivalent combination of experience and education may be considered

Other Information:

EDUCATION, EXPERIENCE, TRAINING AND SKILLS

Good interpersonal, management, and customer service skills.

Working knowledge of the following: Extensive knowledge of enterprise desktop software such as Windows 7/10, Mac OS X, antivirus, remote management and troubleshooting, audio-visual, asset management and inventory and printing.

Strong understanding of Windows Server.

Demonstrated proficiency and advanced knowledge of scripting.

Basic understanding of network architecture and protocols, troubleshooting experience, and administration.

Experience with iOS, Android and mobile device management solutions.

Strong problem solving skills.

Written and interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. Excellent organizational and time management skills. Ability to support demand load to Service Level Agreements (SLA). Good listening skills. Ability to work and function effectively either individually or in a team oriented environment.

PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:

Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.

Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.

Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.

Overall vision and hearing is necessary with or without assisted device(s).

Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.

Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.

Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.

Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.

Physical Demand Level: Medium. Must be able to occasionally (0-33% of the workday) lift or carry 21-50 lbs., frequently 34-66% of the workday 20 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% or the workday) 10 lbs.

Apply Now

Refine Your Search

installation technician jobs in midland, mi

Device Support Technician II

Become a Roadside Technician in Saint Charles!

Lead Residential HVAC Installer

Field Service Technician

Avionics Technician (SUS)

Now Hiring IT and Telecom Field Technicians

Maintenance Technician Standby

Field Service Technician

Fire Hose Technician - 100% Travel

Ironworker/Maintenance Technician

Packaging and Warehouse Maintenance Technician

Maintenance Technician

Facilities Maintenance Technician

Smart Home Security Technician

Global Field Ops Technician, GFO AMER

Security System Technician

Service Compliance Technician

Appliance and Refrigeration Repair Technician

Auto Glass Installation Technician Trainee

Field Service Technician

I want to receive the latest job alert for installation technician in midland, mi

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected