Top 42 patient representative Jobs in milton fl

Customer Service Representative - Five Points Urgent Care Clinic
Santa Rosa Medical Group —Milton, FL
- Full-time
- Urgent Care
- Research
- Administrative experience
- 401(k)
Quick Apply
12d
Part Time As Needed - Patient Registration Customer Service Representative
R1 RCM, Inc. —Pensacola, FL
- $16.00 - $21.10 an hour
- 8 hour shift
- Background check
- Hospital
- Urgent Care
Customer Service Representative - Urgent Care Clinic - PRN
Santa Rosa Medical Group —Pace, FL
- Part-time
- Urgent Care
- Research
- Administrative experience
- 401(k)
Quick Apply
1d
Patient Services Representative
West Florida Medical Center Clinic PA —Pensacola, FL
- Extended hours
- Computer literacy
- English
- Windows
Patient Registration Representative - Onsite - Ascension Sacred Heart Pensacola
R1 RCM, Inc. —Pensacola, FL
- $16.00 - $21.10 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
13d
Medical Assistant, Non-Certified / Patient Services Representative
West Florida Medical Center Clinic PA —Pensacola, FL
- Extended hours
- Vital signs
- Computer literacy
- Writing skills
Remote Response Associate, Roadside Assistance CSR
Agero —Pensacola, FL
- From $16.25 an hour
- Weekends as needed
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
14d
Client Success Specialist
Topcon Healthcare —Pensacola, FL
- $75,000 - $95,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Paid holidays
- Disability insurance
Part-Time Patient Service Representative
Touchstone Medical Imaging —Pensacola, FL
- Part-time
- Mid-level
- Computer skills
- Outpatient
- Health insurance
- Dental insurance
Quick Apply
7d
Patient Registration Representative - (Onsite) - Overnight - Ascension Sacred Heart Navarre
R1 RCM, Inc. —Pensacola, FL
- $16.00 - $21.10 an hour
- Overnight shift
- Background check
- Hospital
- Pass drug screening
Medical Assistant / Patient Services Representative
West Florida Medical Center Clinic PA —Pensacola, FL
- Extended hours
- CPR Certification
- Vital signs
- Medication administration
Front Desk Coordinator Per Diem PRN
Fresenius Medical Care —Pensacola, FL
- Part-time
- High school diploma or GED
- Perioperative Care
- Data entry
Patient Referral Representative
West Florida Medical Center Clinic PA —Pensacola, FL
- Extended hours
- Microsoft Outlook
- Word processing
- Bachelor of Science
8d
Registration Representative I- Part Time/Jay Hospital
Jay Hospital, Inc. (JH) —Jay, FL
- Full-time
- Background check
- Hospital
- High school diploma or GED
Quick Apply
Patient Service Representative
Pensacola Lung Group —Pensacola, FL
- Overtime
- Office
- Entry level
Quick Apply
Ophthalmic Services Representative
West Florida Medical Center Clinic PA —Pensacola, FL
- Extended hours
- Inventory management
- Computer literacy
- Writing skills
Radiology Registration & Scheduling Specialist
West Florida Medical Center Clinic PA —Pensacola, FL
- Extended hours
- Computer literacy
- Writing skills
- Basic math
MedPro ASC Patient Services Representative
West Florida Medical Center Clinic PA —Pensacola, FL
- Extended hours
- Computer literacy
- Basic math
- English
Team Lead, Patient Registration - (Onsite) - Overnight
R1 RCM, Inc. —Pensacola, FL
- $18.28 - $26.24 an hour
- Overnight shift
- Background check
- Hospital
- Pass drug screening
Registration Representative I- Jay Hospital/Full Time
Jay Hospital, Inc. (JH) —Jay, FL
- Full-time
- Background check
- Hospital
- High school diploma or GED
Quick Apply

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Customer Service Representative - Five Points Urgent Care Clinic

Santa Rosa Medical Group -
Milton, FL

Quick Apply

Job Details

Full-time
12 days ago

Benefits

401(k)
Loan assistance

Qualifications

Live chat
Customer records maintenance
Customer relationship building
Email customer support
Texting/chatbox tools
Phone communication
Client rapport building
Client inquiry handling
In-person customer service
De-escalation techniques
Conflict de-escalation
Research
Incident Escalation
Financial issue resolution
Administrative experience
Client database systems
Internal employee customer service
Customer engagement
Help desk systems
ServiceNow
Communications
Telephone systems
Billing issue inquiries
Productivity software
1 year
Customer information system software
Cross-functional collaboration
Business
Associate's degree
Communication skills

Full Job Description

As a Customer Service Representative at Santa Rosa Medical Group you'll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, and student loan assistance for eligible roles.

Job Summary

The Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels, including phone, email, chat, and in-person interactions. This role requires strong problem-solving skills, professionalism, and attention to detail to ensure timely resolution of customer concerns while maintaining high service standards.

Essential Functions

Responds to customer inquiries via phone, email, live chat, and written correspondence, ensuring a courteous and professional interaction.
Handles inbound calls from both internal and external customers, creating service cases and documenting all interactions accurately.
Demonstrates empathy and active listening skills to understand customer concerns and provide appropriate resolutions.
Researches and resolves customer complaints, billing issues, and service-related concerns in accordance with company policies and procedures.
Accurately updates and maintains customer records and case notes in the system, ensuring complete documentation of issues and resolutions.
Works collaboratively with internal departments to escalate and resolve complex issues, ensuring a seamless customer experience.
Provides appropriate solutions and alternatives within service timeframes, following up to ensure issue resolution and customer satisfaction.
Meets and maintains productivity and service quality standards, ensuring efficiency in handling customer interactions.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.

Qualifications

Associate Degree or coursework in Business, Communications, or a related field preferred
1-2 years of experience in customer service, call center, or administrative support required

Knowledge, Skills and Abilities

Working knowledge of Google Suite, ServiceNow or similar ticketing platform, soft phone software, willingness to learn enterprise wide (ERP) such as Oracle or similar.
Strong verbal and written communication skills, ensuring clear and professional interactions.
Ability to handle high call volumes and multi-task across different customer service platforms.
Strong problem-solving skills with the ability to resolve customer concerns efficiently and effectively.
Proficiency in customer service software, CRM systems, and Microsoft Office applications.
Ability to remain calm and professional in high-stress situations while de-escalating customer concerns.
Strong attention to detail in data entry, documentation, and customer interactions.
Ability to work independently and as part of a collaborative team in a fast-paced environment.

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.

Quick Apply

Refine Your Search

patient representative jobs in milton fl

Customer Service Representative - Five Points Urgent Care Clinic

Part Time As Needed - Patient Registration Customer Service Representative

Customer Service Representative - Urgent Care Clinic - PRN

Patient Services Representative

Patient Registration Representative - Onsite - Ascension Sacred Heart Pensacola

Medical Assistant, Non-Certified / Patient Services Representative

Remote Response Associate, Roadside Assistance CSR

Client Success Specialist

Part-Time Patient Service Representative

Patient Registration Representative - (Onsite) - Overnight - Ascension Sacred Heart Navarre

Medical Assistant / Patient Services Representative

Front Desk Coordinator Per Diem PRN

Patient Referral Representative

Registration Representative I- Part Time/Jay Hospital

Patient Service Representative

Ophthalmic Services Representative

Radiology Registration & Scheduling Specialist

MedPro ASC Patient Services Representative

Team Lead, Patient Registration - (Onsite) - Overnight

Registration Representative I- Jay Hospital/Full Time

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