Top 673 Higher education Jobs in Milwaukee, Wi

Appointment Services Representative
The Medical College of Wisconsin, Inc. —Milwaukee, WI
- Full-time
- Hybrid work
- High school diploma or GED
- Typing
- 1 year
- Paid parental leave
- Paid holidays
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3d
Associate Registrar
Herzing University —Milwaukee, WI
- $62,316 - $84,311 a year
- Full-time
- Mid-level
- 3 years
- Master's degree
- Health insurance
- Paid time off
Human Resources Assistant
Mount Mary University —Milwaukee, WI
- Part-time
- Microsoft Outlook
- Office
- Administrative experience
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Academic Administrative Assistant
Alverno College —Milwaukee, WI
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Basic math
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Assistant, Human Resources (Full-time)
Milwaukee Area Technical College —Milwaukee, WI
- $20.63 - $25.83 an hour
- Online Application
- Writing skills
- Office
- High school diploma or GED
- Loan forgiveness
9d
Academic Advisor
University of Wisconsin–Milwaukee —Milwaukee, WI
- $50,000 - $56,000 a year
- Online Application
- Hybrid work
- Writing skills
- Mid-level
- Master's degree
Human Resources Generalist
Milwaukee Area Technical College —Milwaukee, WI
- $56,650 - $76,486 a year
- Online Application
- Mid-level
- Office
- University
7d
Patient Relations Rep II - Multispecialty
The Medical College of Wisconsin, Inc. —Wauwatosa, WI
- Full-time
- English
- High school diploma or GED
- Organizational skills
- Paid parental leave
- Paid holidays
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11d
Student Worker
The Medical College of Wisconsin, Inc. —Milwaukee, WI
- Part-time
- Customer service
- Word processing
- Computer literacy
- Paid parental leave
- Paid holidays
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Registration Services Representative - Clinical Practice Services
The Medical College of Wisconsin, Inc. —Milwaukee, WI
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
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Admissions Advisor - Online Division
Herzing University —Milwaukee, WI
- $19.33 - $32.02 an hour
- US work authorization
- Experience equivalent to degree accepted
- Associate's degree
- Health insurance
- Paid time off
11d
Early Childhood Educator
Marquette University —Milwaukee, WI
- Full-time
- Classroom
- High school diploma or GED
- Associate's degree
- 403(b) matching
- Health insurance
Coordinator, Swift Student Center
Marquette University —Milwaukee, WI
- Full-time
- Management
- 5 years
- Writing skills
- 403(b) matching
- Health insurance
Patient Relations Rep II - Plastic Surgery
The Medical College of Wisconsin, Inc. —Wauwatosa, WI
- Full-time
- Surgery
- English
- High school diploma or GED
- Paid parental leave
- Paid holidays
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Academic Advisor- Undergraduate
Concordia University Wisconsin/Ann Arbor —Mequon, WI
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- AD&D insurance
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Academic Advisor I/II
University of Wisconsin–Milwaukee —Milwaukee, WI
- $55,000 - $65,000 a year
- Online Application
- Writing skills
- Mid-level
- Master's degree
5d
Student Worker - Neurosurgery
The Medical College of Wisconsin, Inc. —Milwaukee, WI
- Part-time
- Customer service
- Word processing
- Computer literacy
- Paid parental leave
- Paid holidays
Quick Apply
Educational Assistant- K5 - 8th
MILWAUKEE COLLEGE PREPARATORY SCHOOL —Milwaukee, WI
- Classroom
- 3 years
- Math
College Advisor, Community Education, Perkins Grant (Part-Time) Limited Term Employment
Milwaukee Area Technical College —Milwaukee, WI
- $32.05 - $40.06 an hour
- Part-time
- Mid-level
- University
- 1 year
Research Technician I - Pediatrics
The Medical College of Wisconsin, Inc. —Milwaukee, WI
- Part-time
- Writing skills
- No experience needed
- Math
- Paid parental leave
- Paid holidays
Quick Apply
8d

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Appointment Services Representative

The Medical College of Wisconsin, Inc. -
Milwaukee, WI

Quick Apply

Job Details

Full-time
3 days ago

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Parental leave
Vision insurance
403(b)
Pet insurance

Qualifications

High school diploma or GED

Full Job Description

Summary

Services Froedtert & Medical College of Wisconsin patients in any way possible, particularly with regards to patient registration and scheduling to ensure a quality experience. Tasks are completed for several specialties and a large group of physicians (typically 60 or more) across the many locations of our clinical enterprise following detailed protocols and enterprise scheduling tools. Help patients schedule with the right physician at a time and location most convenient for them and complete full registration and insurance coverage set up to help ensure proper payment for services rendered.

Hybrid position: 95% Remote, 5% Onsite, must live in Metro Milwaukee, WI area.

Primary Responsibilities

Schedules, cancels and reschedules appointments via phone for multiple specialties and locations including providing directions, instructions and other information regarding appointments.
Triages calls to determine caller needs and provide excellent customer service, doing whatever possible to meet patient needs. Responds to inquiries and/or routes calls, messages and requests to appropriate individuals or areas.
Encourages patients to sign up for MyChart and the Froedtert & MCW App to help manage their healthcare electronically and steps them through the process to get activated on these online tools.
Completes full registration including setting up insurance coverage for new patients and verification of registration and coverage information for established patients. Runs electronic eligibility to verify coverage information and ensures the insurance is accepted by our physician groups. Completes MSP questionnaires with Medicare patients.
Works through referral queues, faxes, email, and other correspondence following detailed guidelines to schedule patient appointments, create referrals, track completion and communicate back to referring physicians if unable to schedule. If patient’s insurance is not in our network, refers patients to community clinics or to physicians within their network as appropriate.
Manages web appointment requests for assigned team.
Checks e-mails and Epic InBasket regularly throughout the day to keep up to date with any changes and receives information on patients who need to be scheduled.
Develops understanding of Froedtert & Medical College of Wisconsin clinic locations and the locations of its affiliate facilities, including directions to and within associated buildings in order to give appropriate directions to patients.
Follows detailed protocols and enterprise scheduling tools to ensure accuracy of all appointment scheduling, registration and information given to callers.
Anticipates customer needs and resolves problems to ensure a positive customer experience. Employs sound judgment to ensure the best possible public relations.

Knowledge – Skills – Abilities

Customer Service – Apply principles of customer service to identify customer needs and provide high quality services
Computer Skills – Strong computer skills and ability to type at least 20wpm
Medical Terminology – Knowledge of medical terminology extremely helpful.
Insurance – Knowledge of insurance terminology and plans preferable in order to accurately verify and register in system.
Communication skills – Ability to listen carefully and clearly convey information both verbally and written.
Organizational Skills – Organize resources in order to quickly retrieve needed information.

Qualifications

Minimum Required Education: High School Diploma

Minimum Required Experience: 1 year experience

Preferred Experience: Call center experience, EPIC experience, and/or customer service experience.

#LI-RT1

Physical Requirements

Work requires occasionally lifting moderate weight materials, standing, or walking continuously.

Work Environment

Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment.

Sensory Acuity

Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects.

Why MCW?

Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
403B Retirement Package
Competitive Vacation and Paid Holidays offered
Tuition Reimbursement
Paid Parental Leave
Employee & Family Assistance Program (EFAP)
Pet Insurance
On campus Fitness Facility, offering onsite classes
Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.

For a brief overview of our benefits see: Benefits Overview

For a full list of positions see: MCW Careers

At MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring – Collaborative – Curiosity – Inclusive – Integrity – Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you. For more information, please visit our institutional website.

MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination:

The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

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Refine Your Search

higher education jobs in milwaukee, wi

Appointment Services Representative

Associate Registrar

Human Resources Assistant

Academic Administrative Assistant

Assistant, Human Resources (Full-time)

Academic Advisor

Human Resources Generalist

Patient Relations Rep II - Multispecialty

Student Worker

Registration Services Representative - Clinical Practice Services

Admissions Advisor - Online Division

Early Childhood Educator

Coordinator, Swift Student Center

Patient Relations Rep II - Plastic Surgery

Academic Advisor- Undergraduate

Academic Advisor I/II

Student Worker - Neurosurgery

Educational Assistant- K5 - 8th

College Advisor, Community Education, Perkins Grant (Part-Time) Limited Term Employment

Research Technician I - Pediatrics

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Summary

Primary Responsibilities

Knowledge – Skills – Abilities

Qualifications

Physical Requirements

Work Environment

Sensory Acuity

Why MCW?

MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination:

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