Top 21 Hotel front office manager Jobs in Milwaukee, Wi

Front Desk Manager
Pfister Hotel —Milwaukee, WI
- $65,000 - $75,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- Hotel
- Health insurance
- Paid time off
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Operations Manager, Hotel Metro
Coury Hospitality —Milwaukee, WI
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Hotel
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Guest Service Manager
Pfister Hotel —Milwaukee, WI
- $65,000 - $75,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Hotel
- Health insurance
- Paid time off
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9d
Front Desk Supervisor
Homewood Suites by Hilton Oak Creek Milwaukee —Oak Creek, WI
- Full-time
- Mid-level
- Hotel
- Supervising experience
- Health insurance
- Dental insurance
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14d
Front Desk Agent
SpringHill Suites Wauwatosa - 10411 W Watertown Plank Rd, Wauwatosa, WI 53226 —Wauwatosa, WI
- $16 - $17 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Typing
- Paid training
- Health insurance
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5d
Front Desk Supervisor
White Lodging Services Corporation —Milwaukee, WI
- Evenings as needed
- Mid-level
- Hotel
- Communication skills
- Paid parental leave
- Disability insurance
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General Manager (GM) - Hotel Brand Name
J&P Hospitality Management, LLC —Milwaukee, WI
- $55,000 - $65,000 a year
- Weekends as needed
- 18 years or older
- Spanish
- Microsoft Excel
- 401(k)
- Paid time off
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Night Auditor
Hyatt Place Milwaukee Downtown —Milwaukee, WI
- $18.00 - $19.50 an hour
- Overtime
- Basic math
- Mid-level
- Hotel
- Paid time off
- 401(k) matching
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General Manager
Hotel Laureum —Milwaukee, WI
- Full-time
- 5 years
- Computer literacy
- Writing skills
3d
Front Office Manager
Fairfield Inn & Suites Brookfield —Brookfield, WI
- $18 - $19 an hour
- Weekends as needed
- Mid-level
- Hotel
- Supervising experience
- Health insurance
- Dental insurance
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10d
Front Office Supervisor
DoubleTree by Hilton Hotel Racine Harbourwalk —Racine, WI
- Overtime
- Mid-level
- Hotel
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6d
Lobby Lounge Manager
Pfister Hotel —Milwaukee, WI
- $57,000 - $60,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Continuous improvement
- Health insurance
- Paid time off
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Guest Services Manager
Crowne Plaza Milwaukee South —Milwaukee, WI
- From $45,000 a year
- Online Application
- Mid-level
- Hotel
- Supervising experience
- Paid time off
- Employee discount
Quick Apply
Front Desk Agent - Second Shift - Embassy Suites Brookfield, WI.
Embassy Suites Brookfield, WI. —Brookfield, WI
- $17 - $18 an hour
- Weekends as needed
- Inventory control
- Sales
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
13d
General Manager
Fairfield Inn by Marriott Milwaukee/Glendale —Glendale, WI
- $60,000 - $65,000 a year
- Full-time
- Hotel
- In-person
- Senior level
Quick Apply
Associate Director of Sales
Rebel Hotel Company —Milwaukee, WI
- Full-time
- Office
- Hotel
- Recruiting
Quick Apply
2d
Restaurant Operations Manager
Potawatomi Casino Hotel —Milwaukee, WI
- Weekends as needed
- 3 years
- Cash register
- Bachelor's degree
Associate Director of Sales
Hyatt Regency Milwaukee —Milwaukee, WI
- From $75,000 a year
- Full-time
- Office
- Hotel
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
3d
Dream Dance Steakhouse General Manager
Potawatomi Casino Hotel —Milwaukee, WI
- Weekends as needed
- Sales
- Mid-level
- High school diploma or GED

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Food & Beverage Supervisor - Morning
Saint Kate The Arts Hotel —Milwaukee, WI
Deliver exceptional guest service and resolve guest concerns professionally. Ability to read, write, and speak English to effectively communicate with guests,…
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13d
Front Office Manager
Fairfield Inn & Suites Brookfield —Brookfield, WI
We're looking for someone who doesn't simply manage a front desk; we want a leader who enjoys coaching people, solving problems, setting high standards, and…
$18 - $19 an hour
Quick Apply
10d

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The ideal candidate will possess a strong background in hospitality management with a proven track record of enhancing guest satisfaction and driving financial…
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Assistant Hotel Front Office Manager- Hilton at Easton
Hilton Columbus at Easton —Columbus, OH
Review V.I.P. reservations, amenity orders, and resumes for incoming and in-house guests. Maintain guest standards for service by: anticipating guests’ needs,…
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hotel front office manager jobs near milwaukee, wi

Front Desk Manager

Pfister Hotel -
Milwaukee, WI

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Job Details

Full-time
$65,000 - $75,000 a year

Benefits

Health insurance
Paid time off
Cell phone reimbursement
Employee assistance program
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Team leadership
Coaching
Managing hospitality teams
Frontline customer support management
Team development
Property management systems (PMS)
Leading team collaboration initiatives
Computer skills
Hotel staff training
Hotel and accommodations guest complaints handling
Staff development

Full Job Description

Description

Are you a hospitality leader who is passionate about creating exceptional guest experiences? Do you thrive in a fast-paced luxury environment where personalized service, attention to detail, and team development are key to success? The Pfister Hotel is seeking a Front Office Manager to lead our Front Desk team and uphold the service excellence that has made The Pfister a Milwaukee landmark for generations.

Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for over 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for over 50 consecutive years.

What you will be doing

Lead and develop the Front Desk team by coaching, training, and motivating associates to deliver exceptional luxury guest service.
Oversee daily Front Desk operations, including arrivals, departures, room assignments, VIP guests, and service recovery efforts.
Create and manage staff schedules to ensure optimal coverage while meeting labor and productivity goals.
Serve as a visible leader for guest satisfaction, proactively engaging with guests and resolving concerns in a professional and timely manner.
Partner with Housekeeping, Reservations, Sales, Security, and other departments to ensure a seamless and memorable guest experience.
Maintain operational and financial controls, including cash handling, billing accuracy, guest folios, and compliance with hotel policies and procedures.

Position Requirements

2+ years of leadership experience in Front Office, Guest Services, or Hotel Operations, preferably in an upscale or luxury hotel environment.
Proven ability to lead, coach, and develop associates while fostering a positive team culture.
Strong commitment to delivering exceptional guest experiences and resolving guest concerns effectively.
Excellent communication, interpersonal, and problem-solving skills.
Experience with hotel property management systems (PMS) and general computer proficiency.
Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
Availability to work a flexible schedule, including evenings, weekends, holidays, and peak business periods.

What’s in it for you

Health Insurance eligible after 30 days of employment, with company-paid Life Insurance
Competitive Pay, Early Wage Access, and Paid Time Off
Discounted Monthly On-Site Self-Parking, Discounted Dry Cleaning, Cell Phone reimbursement, 401(k) employer match
Access to Employee Assistance Programs
Career growth opportunities, with the ability to transfer between properties while maintaining service longevity.
Complimentary, well-balanced meal every shift.
Room discounts at Marcus Hotels & Resorts, Historic Hotels of America, and Preferred Hotel properties.
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, spas, and discounted movie tickets at Marcus Theaters

Job Type: Salary Exempt

Salary Range: $65,000-$75,000 based on experience

About us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Pfister Hotel is an equal opportunity employer.

Quick Apply

Refine Your Search

hotel front office manager jobs in milwaukee, wi

Front Desk Manager

Operations Manager, Hotel Metro

Guest Service Manager

Front Desk Supervisor

Front Desk Agent

Front Desk Supervisor

General Manager (GM) - Hotel Brand Name

Night Auditor

General Manager

Front Office Manager

Front Office Supervisor

Lobby Lounge Manager

Guest Services Manager

Front Desk Agent - Second Shift - Embassy Suites Brookfield, WI.

General Manager

Associate Director of Sales

Restaurant Operations Manager

Associate Director of Sales

Dream Dance Steakhouse General Manager

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