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technical support engineer jobs near milwaukee, wi

IT Construction Engineer, NA

Vantage Data Centers Management Company LLC -
Port Washington, WI

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Job Details

Full-time
$95,000 - $110,000 a year

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Data center experience
Network hardware support
Windows
Server virtualization
Data backup
Network security appliance implementation
Windows support
Microsoft 365 support
Desktop administration
vSphere
Active Directory management

Full Job Description

About Vantage Data Centers

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

IT Department

The IT Department for Vantage Data Centers is very hands on. In most cases, we specify, purchase, configure and maintain all networking and server hardware. We also work closely with partner VARs to learn about the latest technology changes so we can make informed purchase decisions. The IT department is always looking for ways to strike the best balance between technology, performance and cost. Vantage IT also participates in designing each of our new data center building’s networking infrastructure, including but not limited to: diverse pathways connecting to carriers, meet-me room (MMR) hosting (rack, cabs, ladders, cross connect panels…), wireless AP coverage, etc. If you like getting your hands dirty and helping to design, build and maintain IT infrastructure in a modern data center, then come work at Vantage. We’re expanding with many new builds!

Position Overview

This role will be based onsite in Port Washington, WI.

The IT Construction Engineer is responsible for delivering a professional technical support service to external and internal customers of Vantage. The role requires creating solutions to hardware and software problems while working per company policy and predefined SLAs.

Essential Job Functions

Domain Expert representing the IT department for all construction projects.

Strong background in designing and implementing fault-tolerant IT networks.

Strong background in designing and building Hypervisors, Windows, and Linux servers.

Maintain deadlines and communication with Construction Project Managers and General Contractors.

Work under limited supervision, both independently and within a team environment.

Manage multiple one-time and/or ongoing projects.

Respond to safety and emergency situations and maintain a safe and secure work environment.

Use discretion and judgment in organizing workflow and adapting as priorities are modified due to a changing environment.

Frequent contact with employees at all levels of the organization; frequent external contact with vendors.

Provide guidance and support to Construction Project Managers and General Contractors, ensuring compliance with VDC IT-approved standards and best practices.

Handle additional duties as assigned by Management.

Duties

To provide professional mentorship and specialist advice to the business on both systems and project matters, ensuring projects are initiated accurately, and appropriate levels of governance are applied.

Collaborate with internal partners to craft technology solutions to fit the project's needs.

Development of business cases, whole life costing analysis, and ensuring briefs and feasibility proposals are developed following business aims.

Supporting projects to remain within budget and time parameters, identifying and planning effective use of internal and external resources.

Manage any incidents/software defects, critical issues, and change program.

Collaborate with IT teams to configure, optimize, and extend systems to meet business requirements, ensuring seamless integration with existing platforms and processes.

Work closely with Project Managers and General Contractors to provide guidance, support, and technical solutions that enable successful project delivery.

Support the Senior Manager and Lead Engineer, Information Technology, in delivering services that are essential to the success of the business.

Job Requirements

Bachelor's degree in Information Technology, Computer Science, or equivalent relevant work experience.

Relevant technical certifications, such as CCNA or VCP certification, are preferred.

Minimum three years of data center or relevant work experience deploying IT services to new construction.

Technical knowledge covering Windows Server and Desktop, Active Directory, VMWare vSphere/ESX, Office 365, Firewalls, Security, Storage, Backup Technologies, and Networking.

Experience working within critically important facilities and/or critical infrastructure is preferred.

Experience with Arista, deployment experience with Fortinet is preferred.

Project management experience is preferred.

Ability to communicate well in both oral and written reports and presentation skills.

Candidates must possess reliable transportation for reporting to work for shifts or emergencies.

Travel is expected to be less than 20%, occasionally for training purposes.

Potential employees must complete a background check successfully.

Physical Demands and Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.

Additional Details

Salary Range: $95,000- $110,000 + Bonus (this range is based on Colorado market data and may vary in other locations)
This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.

#LI-Onsite

#LI-JH1

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

We’ll be accepting applications for at least one week from the date this role is posted. If you're interested, we encourage you to apply soon—we’re excited to find the right person and will keep the role open until we do!

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Refine Your Search

technical support engineer jobs in milwaukee, wi

IT Construction Engineer, NA

Design Engineer

Application Engineer - Bilingual

Industrial Engineer

Service Support Engineer

Telecommunications Engineer

FSC Technical Support Engineer

IT Business Analyst

Associate Network Engineer (Remote)

SME - NodeJS and Python

Sr Civil Project Engineer

Senior Project Engineer

Senior Electrical Engineer - Power Distribution and Generation

Engineering Manager

Electrical Engineer II -- Truck Design

Senior Electrical Design Engineer – Power & Magnetics

CAD Administrator

Engineering Lead - HVAC - Building Systems - Director-Level Role

Engineering Manager

Mechanical Engineer

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