Top 405 Community resource specialist Jobs in Milwaukee Wi

Community Resource Specialist (FT, 2nd Shift)
IMPACT Inc —Milwaukee, WI
- From $17 an hour
- Full-time
- Hybrid work
- Bilingual
- Computer literacy
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
5d
Faculty Development Specialist
Herzing University —Milwaukee, WI
- $80,000 - $95,000 a year
- Mid-level
- Master's degree
- Travel
- Health insurance
- Paid time off
Community Intervention Specialist
Milwaukee County —Milwaukee, WI
- $25.37 - $38.03 an hour
- Online Application
- Microsoft Word
- Experience working with individuals with disabilities
- Mid-level
2d
Ombudsman Services Specialist – Entry
State of Wisconsin - Bd on Aging & Long Term Care —Milwaukee County, WI
- $28.72 an hour
- Online Application
- Research
- Residential
- Driver's License
- Work from home
11d
Scheduling Access Representative
Children's Wisconsin —West Allis, WI
- Full-time
- HIPAA
- High school diploma or GED
- Children
4d
Corrections Program Specialist
State of Wisconsin - Corrections —Milwaukee, WI
- $67,329 - $92,643 a year
- Online Application
- Pass drug screening
- Mid-level
- Office
- Paid holidays
- Health insurance
9d
Economic Support Specialist
Ozaukee County —Port Washington, WI
- $26.68 - $34.09 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Basic math
- Wellness program
- Paid holidays
Family Resource Support Specialist
Children's Wisconsin —Milwaukee, WI
- Full-time
- Bilingual
- Microsoft Outlook
- Mid-level
9d
Benefits Specialist
Waukesha County, WI —Waukesha, WI
- $27.49 - $38.19 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Adults
- Free parking
- Wellness program
Customer Care Specialist
Tri City National Bank —West Allis, WI
- $20 - $28 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
9d
Product Sales Specialist - Pet Health - Remote
Tribe Wellness —Milwaukee, WI
- $55,000 - $100,000 a year
- Full-time
- Google Workspace
- Communication skills
- Entry level
- Paid training
Executive Assistant - Project Specialist Senior
Associated Bank —Milwaukee, WI
- $68,040 - $116,640 a year
- Full-time
- Background check
- 5 years
- Office
- Employee stock purchase plan
- 401(k)
4d
Instructional Assistant
Saint Sebastian Catholic School —Milwaukee, WI
- $15 - $22 an hour
- Full-time
- Background check
- School experience
- Classroom
- Health insurance
- Dental insurance
Quick Apply
Automotive Technician - Milwaukee, WI
GOODYEAR —Greenfield, WI
- Weekends as needed
- Military
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Financial Advisor - Waukesha, WI and Surrounding Areas
Thrivent —Waukesha, WI
- Background check
- Mid-level
- Business development
- Paid training
- AD&D insurance
Quick Apply
CCI - Primary Care - Physician
Community Care, Inc. —Racine, WI
- Weekends as needed
- CPR Certification
- Medicine
- Doctoral degree
- Health insurance
- Dental insurance
Quick Apply
Automotive Technician - Brookfield, WI
GOODYEAR —Brookfield, WI
- $25 - $40 an hour
- Weekends as needed
- Mid-level
- 3 years
- Driver's License
- Disability insurance
- Health insurance
4d
Charter School Community Outreach/Enrollment Specialist
La Casa De Esperanza, Inc —Waukesha, WI
- Weekends as needed
- Bilingual
- Background check
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Professional Learning Specialist, IM Math
Imagine Learning —Wisconsin
- Online Application
- School experience
- Clean driving record
- Microsoft Excel
- Paid holidays
- Disability insurance
Physical Therapist - Mequon, WI
FOX Rehabilitation —Glendale, WI
- $55,000 - $105,000 a year
- Full-time
- CPR Certification
- BLS Certification
- Physical & Rehabilitation Medicine
- Health insurance
- Dental insurance
1d

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Community Resource Specialist (FT, 2nd Shift)

IMPACT Inc -
Milwaukee, WI

Quick Apply

Job Details

Full-time
From $17 an hour
5 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance

Qualifications

Customer communication
High school diploma or GED
Computer skills

Full Job Description

IMPACT, a non-profit organization, offers a competitive pay with a full benefits package for a hybrid, full time, 2nd Shift Community Resource Specialist for our IMPACT 211 team.

Since 1960, IMPACT has been serving Southeastern Wisconsin, helping people take the first step toward changing their life, for good. We assess and guide those experiencing personal crisis toward resources to achieve stability; and collaborate with community partners to foster system improvement.

Our role is critical. Critical conditions. Critical connections. Critical change.

We believe that the services we provide are enhanced when various groups of people with unique ideas come together. Applicants whose work incorporates a global perspective and a demonstrated commitment to various issues in human services are particularly encouraged to apply.

Position Summary:

IMPACT 211 is our Contact Center, which operates 24/7/365. As a member of the IMPACT 211 team, the Community Resource Specialist (CRS) provides quality support to all of IMPACT and its outside customers, demonstrating IMPACT's philosophy of customer service, community focus, collaboration, compassion, integrity and expertise. Answers IMPACT 211 information and referral line and its tie-in agency's incoming telephone calls, chats, and texts. Community Resource Specialist provide the following services: problem assessment, problem solving, information and referral, and assistance in the development of an action plan to customers within the scope of family, health, and social services that appropriately meets their needs.

Principle Responsibilities:

Provides assessment, problem solving, information and referral, and crisis intervention, when necessary, in an empathetic and nonjudgmental manner.
Assist customers in developing an action plan.
Ask all customers permission to conduct a Customer Satisfaction Survey during the initial call.
Accurately document customer contacts in a computerized database and other means.
Provides advocacy for customers experiencing difficulties or lacking in abilities needed to make effective contacts with agencies, programs, or groups.
Participates in ongoing training and staff meetings.
Keeps informed of and demonstrates knowledge of all special service programs.
Ability to effectively work in and adapt to ongoing necessary changes.
Works varying work schedules.
Ensures that IMPACT is compliant with applicable federal, state, and local laws ensuring client confidentiality
Actively participate in and support the organization's initiatives.

Abilities/Skills:

Exceptional customer service skills, both internally and externally.
Able to work effectively in a team-oriented environment.
Exceptional verbal and written communication skills.
Good judgment, problem solving and decision-making skills.
Bilingual ability preferred.
Possesses cultural competency skills to work effectively with diverse customers and staff.
Ability to respond effectively to a variety of social service needs.
Ability to adapt to and apply on-going program development changes.
Dedication to problem solving and empowering others
Solutions orientated and have ability to multitask
Professional and Reliable
Interested in personal growth and development

Qualifications:

High School Diploma, or GED, or higher
Inform USA certification within 90 days from date of eligibility
A minimum of one year of customer service experience, preferably in the social service field
Inbound call center experience preferred.
Computer proficiency necessary
Reside in the State of Wisconsin

TrainingSchedule:

Schedules alternate between week 1 and week 2. Week 1 will be Monday - Friday. Week 2 will require you to work both Saturday and Sunday and have two weekdays off. Second shift hours are 1p-9p and/or 3p-11p. Training will be held during the first 60-90 days of employment and will be conducted onsite and remotely.

Benefits (eligible on the 1st of the month, following 30 days of employment):

Health insurance, Dental and Vision
Flexible Spending - Employees can make pre-tax payroll deductions for medical and childcare expenses.
Free Long Term Disability
Free LifeAD&D
Employee Assistance Program (EAP) - Offers 24/7 resources to employee and family for personal, financial, emotional, legal issues. No cost to the employee
AFLAC - IMPACT offers supplemental insurance on an employee voluntary contribution basis.
401(K) Plan - Eligibility is six (6) months of service and 500 hours.
Paid Time Off (PTO) begins accruing with the first day of work. This time can be used after the initial 90-days.
IMPACT observes (11) Holidays - New Year's Day, Dr Martin Luther King Jr Day, Memorial Day, Juneteenth Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day and New Year's Eve.

IMPACT IS AN EQUAL OPPORTUNITY EMPLOYER

Quick Apply

Refine Your Search

community resource specialist jobs in milwaukee wi

Community Resource Specialist (FT, 2nd Shift)

Faculty Development Specialist

Community Intervention Specialist

Ombudsman Services Specialist – Entry

Scheduling Access Representative

Corrections Program Specialist

Economic Support Specialist

Family Resource Support Specialist

Benefits Specialist

Customer Care Specialist

Product Sales Specialist - Pet Health - Remote

Executive Assistant - Project Specialist Senior

Instructional Assistant

Automotive Technician - Milwaukee, WI

Financial Advisor - Waukesha, WI and Surrounding Areas

CCI - Primary Care - Physician

Automotive Technician - Brookfield, WI

Charter School Community Outreach/Enrollment Specialist

Professional Learning Specialist, IM Math

Physical Therapist - Mequon, WI

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