Top 45 Helpdesk technician Jobs in Milwaukie, Or

On-Site MSP Escalations Engineer
Pacific Office Automation —Beaverton, OR
- 5 years
- Mid-level
- In-person
- Health insurance
- Dental insurance
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3d
Help Desk Specialist
Oregon Public Broadcasting —Portland, OR
- $32.21 - $33.18 an hour
- On call
- Hybrid work
- Mid-level
- Windows
- Microsoft Office
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IT Support Technician
Geffen Mesher & Company PC —Portland, OR
- $50,000 - $55,000 a year
- 8 hour shift
- Hybrid work
- Computer science
- Computer Science
- Office
- Profit sharing
- Paid parental leave
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3d
Information Technology Consultant 2
Oregon Tech —Wilsonville, OR
- $4,071 - $4,800 a month
- Full-time
- Background check
- Classroom
- Computer Science
- Health savings account
- Health insurance
6d
Desktop Support Technician
Elevate Technology Group —Beaverton, OR
- $38,000 - $53,000 a year
- Weekends as needed
- Office
- Windows
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
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Help Desk Technician
KELLEY CREATE —Tigard, OR
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Paid training
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IT Support Technician II
Cascade Management —Tigard, OR
- $20 - $26 an hour
- Full-time
- Computer Science
- Basic math
- Research
- Paid holidays
- Disability insurance
13d
IT Support Technician I
Cascade Management —Tigard, OR
- $20 an hour
- Full-time
- Basic math
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Level 1 Helpdesk / Onsite IT Technician
Business IT solutions LLC —Portland, OR
- From $25 an hour
- Part-time
- Hybrid work
- Office
- Windows
- Microsoft Office
- Health insurance
- Flexible schedule
Quick Apply
6d
NOC Technician
Convergence Networks —Milwaukie, OR
- $23.08 - $28.85 an hour
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
On-Site Tier I Helpdesk Technician
Pacific Office Automation —Beaverton, OR
- Full-time
- Experience equivalent to degree accepted
- In-person
- 1 year
- Health insurance
- Dental insurance
Quick Apply
NOC Technician/Technical Support - Portland, OR
Cook Solutions Group —Portland, OR
- $21.39 - $24.00 an hour
- Full-time
- In-person
- 1 year
- Communication skills
- Fuel card
- Paid holidays
Quick Apply
4d
IT Help Desk Technician II
Western Partitions, Inc. —Wilsonville, OR
- Background check
- Computer science
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
IT Help Desk Technician
Communauté de Communes des Lacs et Montagnes du Haut-Doubs —Vancouver, WA
- $20,000 - $60,000 a year
- Full-time
- Mid-level
- Communication skills
Quick Apply
Service Desk Analyst
Vancouver Support Office (VSO) —Vancouver, WA
- $21 - $22 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
6h
Help Desk Support Technician- Day Shift
nLIGHT —Camas, WA
- $22.93 - $31.80 an hour
- Overtime
- Writing skills
- Mid-level
- Office
- Paid jury duty
- Health savings account
On-Site Tier II Helpdesk Technician
Pacific Office Automation —Beaverton, OR
- On call
- Mid-level
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Senior Bike Mechanic (Rider Support Technician)
Velofix —Portland, OR
- $20.25 - $24.00 an hour
- Part-time
- Mechanic experience
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
7d
Field Service Technician - Portland, OR
GLORY —Oregon
- $20 - $27 an hour
- Weekends as needed
- Customer service
- Computer literacy
- Basic math
- Paid parental leave
- AD&D insurance
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Milwaukie, OR
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply

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helpdesk technician jobs near milwaukie, or

On-Site MSP Escalations Engineer

Pacific Office Automation -
Beaverton, OR

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Job Details

3 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

5 years
Mid-level

Full Job Description

Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in eleven western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, TX & HI With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

Position

We are seeking a MSP Escalations Engineer for our office in Phoenix, AZ.

The Tier III Help Desk Technician is the last line of technical support for server and network escalations for our clients. As a Tier III staff member, you are the final point of escalation for the help desk. You will be interacting with clients and third-party vendors to resolve highly technical issues involving all aspects of our client's IT environment. You should be able to demonstrate exceptional critical thinking, systems analysis, and breadth of technology capabilities along with excellent customer service skills.

Essential Job Duties

Work within the enterprise ticketing system
Manage personal workflow to ensure efficient operations
Conscientious documentation of all activities
Troubleshoot advanced software, hardware, and network issues.
Setup new user and email accounts that did not succeed
Troubleshoot advanced printer and Software issues on Client PCs
Troubleshoot advanced networking issues
Troubleshoot Server down issues
Troubleshoot Hardware/server alerts from Infrastructure
Document Resolution steps for closed tickets and notes for escalations
Document new issues for Tier 2 in IT glue
Monitor Backup systems and work with a backup team to restore customer data as needed
Escalate to Tier four as needed, continue to track and follow up on the issue until resolved
Work issues to resolution
Mentor Tier 1 & 2
Aid in training Tier 1 & 2
Provide technical support over the phone or Web to end-users
Use remote support software to take control of end-users computers to troubleshoot, diagnose and resolve issues
Work with TAM/Sales as needed to resolve issues
Provide root cause analysis as needed

Qualifications

5+ years of MSP experience and 7+ years of IT experience
Associate’s or Bachelor’s degree
MCSE (or MCITP)
CISP/CCNA/CCNP
Network+ or A+ Certifications.
Knowledge and hands-on experience providing technical support to users using Windows 7, Windows 8, and other mainstream Microsoft applications

Benefits

Advancement and growth into leadership roles
Team-player environment
Medical/Dental/Vision/Life insurance plans
Matched 401k
PTO, Vacation, Sick Leave
FSA Program

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.

#LI-Onsite

#INDSP

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Refine Your Search

helpdesk technician jobs in milwaukie, or

On-Site MSP Escalations Engineer

Help Desk Specialist

IT Support Technician

Information Technology Consultant 2

Desktop Support Technician

Help Desk Technician

IT Support Technician II

IT Support Technician I

Level 1 Helpdesk / Onsite IT Technician

NOC Technician

On-Site Tier I Helpdesk Technician

NOC Technician/Technical Support - Portland, OR

IT Help Desk Technician II

IT Help Desk Technician

Service Desk Analyst

Help Desk Support Technician- Day Shift

On-Site Tier II Helpdesk Technician

Senior Bike Mechanic (Rider Support Technician)

Field Service Technician - Portland, OR

Now Hiring IT and Telecom Field Technicians

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