Top 200 Dispatcher Jobs in Mineola, Ny

Service Coordinator - HVAC
NY Mechanical Contractor - HVAC —New Hyde Park, NY
- $35 - $40 an hour
- Full-time
- Background check
- ERP systems
- Mid-level
- Health insurance
- 401(k)
Quick Apply
5d
Overnight Dispatch Route Coordinator
Professional Transit —Queens, NY
- From $23 an hour
- Weekends as needed
- Office
- High school diploma or GED
- Typing
Quick Apply
1d
HVAC Service Dispatcher
Air Comfort Service Group —West Babylon, NY
- $50,000 - $65,000 a year
- Full-time
- 5 years
- Office
- Residential
- Paid holidays
- Dental insurance
Quick Apply
Dispatcher / Customer Service Specialist
LUND FIRE PRODUCTS —Bayside, NY
- $20 - $24 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Dispatch Associate (Fully on site position)
WindowRama Enterprises, Inc. —Brentwood, NY
- $18 - $20 an hour
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Paid time off
- Referral program
Quick Apply
Dispatcher
Catholic Health —Rockville Centre, NY
- $20.00 - $28.87 an hour
- English
- High school diploma or GED
- Computer skills
- Health insurance
- Tuition reimbursement
dispatcher / customer service
All Systems Messenger & Trucking Co —Massapequa Park, NY
- $75,000 - $90,000 a year
- Overnight shift
- Office
- Typing
- Communication skills
- Health insurance
- 401(k)
Quick Apply
14d
Dispatcher
WE Business Management, Inc. —Garden City Park, NY
- From $25 an hour
- Full-time
- Spanish
- English
- Mid-level
Quick Apply
Dispatcher
DO & CO —Jamaica, NY
- $28.37 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Databases
- Health insurance
- 401(k)
Quick Apply
11d
Dispatcher Hybrid Remote 6:30a-3p Shift
Star Group LP —Syosset, NY
- $21 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
1d
Patient Transport Coordinator
Catholic Health —Melville, NY
- $20.00 - $29.77 an hour
- Hospital
- Mid-level
- High school diploma or GED
- Health insurance
- Tuition reimbursement
Scheduling Dispatcher
Apple Air Heating & Cooling —Farmingdale, NY
- $25 - $30 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
Entry level Overnight Central Station Operator / Dispatcher
Alert Security Alarms Inc —Westbury, NY
- $17 - $25 an hour
- Overnight shift
- Background check
- Spanish
- Clean driving record
Quick Apply
Dispatcher
Intertek —Farmingdale, NY
- $25 - $30 an hour
- Full-time
- Pass drug screening
- Research
- Office
- Health insurance
- Dental insurance
Quick Apply
Dispatch Associate II Wednesday-Sunday2:00PM-10:30PMEST
UPS —Springfield Gardens, NY
- $22.75 - $37.00 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- AD&D insurance
Dispatcher and Customer Service Representative
AJ Services Plumbing and Heating —North Bellmore, NY
- $23 - $25 an hour
- Email
- Computer literacy
- English
- Mid-level
- Paid sick time
Quick Apply
Service Quality Manager
Transdev —Garden City, NY
- $70,000 - $72,000 a year
- Full-time
- CDL B
- Background check
- 5 years
- Disability insurance
- Health insurance
Paratransit Coordinator
Transdev —Garden City, NY
- $64,350 - $66,300 a year
- Weekends as needed
- CDL B
- Background check
- Pass drug screening
- Disability insurance
- Health insurance
Service Dispatcher
TRAGAR FUEL OIL CO INC —Massapequa, NY
- $22 - $27 an hour
- Overtime
- IT
- Typing
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Entry level Evening Central Station Operator / Dispatcher
Alert Security Alarms Inc —Westbury, NY
- $15 - $20 an hour
- Part-time
- Background check
- Spanish
- Clean driving record
Quick Apply

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dispatcher jobs near mineola, ny

Service Coordinator - HVAC

NY Mechanical Contractor - HVAC
New Hyde Park, NY

Quick Apply

Job Details

Full-time
$35 - $40 an hour
5 days ago

Benefits

Health insurance
401(k)
Paid time off
Life insurance

Qualifications

Practicing in a sourcing or procurement role
Customer communication
Contract management
Interpersonal skills
ERP systems
Logistics
Dispatching
HVAC
Organizational skills
Dispatch software communication
Customer support
Phone etiquette
Mechanical knowledge
Logistics planning
Air conditioning

Full Job Description

About the Company

An established commercial mechanical contracting company serving the New York City metro area for over 75 years is seeking an experienced HVAC Service Dispatcher. Our work is exclusively commercial, including office buildings, retail, entertainment, education, and recreational facilities. We perform little to no residential work.

Position Summary

The Service Coordinator oversees the daily activities of 20+ field service technicians and serves as the primary point of contact between our customers, our technicians, and our service leadership. This position reports to the Vice President of Service.

This is an experienced role. We are looking for someone with a substantial background in an HVAC service office who understands the equipment well enough to interpret what a customer or technician is describing, who can maintain a calm and professional tone with customers during urgent situations, and who can assess technician skill sets in order to assign the appropriate technician to each call.

Key Responsibilities

Dispatch 20+ field technicians daily, assigning work based on technician skill level, location, and call urgency
Receive and triage incoming emergency service requests and communicate accurate response expectations to customers
Develop and maintain the daily and weekly service schedule
Contact preventative maintenance contract customers to schedule their visits and ensure contract obligations are met on time
Purchase materials for maintenance work, including creating purchase orders and placing orders with supply houses
Enter technician time into our ERP system accurately and within payroll deadlines, coordinating with the office manager and payroll
Maintain detailed working records on preventative maintenance customers, including site contacts, installed equipment, and recurring issues, to support well-informed dispatch decisions
Follow up with customers and vendors and keep customer account information current
Serve as the day-to-day communication link between the field, the customer, and service leadership

Qualifications

Multiple years of dispatching or service coordination experience within a commercial HVAC or mechanical service department
Working knowledge of HVAC system components and their operation
Experience ordering HVAC parts and equipment from supply houses
Experience with a field service management or ERP platform such as ECI GlobalEdge
Sound judgment in prioritizing competing service demands
Professional composure and strong verbal communication skills when working with customers under pressure
Strong organizational skills and the ability to establish and maintain effective processes independently
Ability to manage frequent interruptions and shifting priorities throughout the day

Preferred Qualifications

Prior field experience in the trade
Familiarity with union labor environments
Experience supporting preventative maintenance contract programs

Schedule and Location

Monday through Friday, 8:00 AM to 5:00 PM, with an unpaid one-hour lunch. This position is based in a Long Island office and is not eligible for remote work. Emergency calls received outside of business hours are handled by a dedicated call center and a scheduled on-call technician.

Benefits

Health insurance
Life insurance
401(k)
Paid time off

Job Type: Full-time

Pay: $35.00 - $40.00 per hour

Benefits:

401(k)
Health insurance
Paid time off

Experience:

Dispatching: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

dispatcher jobs in mineola, ny

Service Coordinator - HVAC

Overnight Dispatch Route Coordinator

HVAC Service Dispatcher

Dispatcher / Customer Service Specialist

Dispatch Associate (Fully on site position)

Dispatcher

dispatcher / customer service

Dispatcher

Dispatcher

Dispatcher Hybrid Remote 6:30a-3p Shift

Patient Transport Coordinator

Scheduling Dispatcher

Entry level Overnight Central Station Operator / Dispatcher

Dispatcher

Dispatch Associate II Wednesday-Sunday2:00PM-10:30PMEST

Dispatcher and Customer Service Representative

Service Quality Manager

Paratransit Coordinator

Service Dispatcher

Entry level Evening Central Station Operator / Dispatcher

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