Top 25 Desktop support & service desk technician Jobs in Minneapolis, Mn

Computer Prep Technician
Teal —Minneapolis, MN
- $20.41 - $24.58 an hour
- Full-time
- Mid-level
- Office
- Assembly
- Paid holidays
- Health insurance
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IT Help Desk Support Technician
AvarTec —Coon Rapids, MN
- Full-time
- Clean driving record
- English
- Mid-level
- Opportunities for advancement
- Flexible schedule
IT Support Specialist, Tier I
Brave North Technology —Saint Paul, MN
- $23 - $29 an hour
- 8 hour shift
- Hybrid work
- Mid-level
- Office
- Windows
- Health savings account
- 401(k)
Quick Apply
8d
Desktop Support Technician
Ovation Workplace Services Inc —Minneapolis, MN
- $35,000 - $47,000 a year
- Weekends as needed
- Computer Science
- Office
- Master's degree
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End User Support Technician
Marmon Foodservice Technologies, Inc. —Brooklyn Park, MN
- $55,000 - $65,000 a year
- Weekends as needed
- Azure
- Research
- Office
- Paid holidays
- Dental insurance
Quick Apply
IT Support Technician-Level 2
AvarTec —Coon Rapids, MN
- Full-time
- Clean driving record
- English
- Mid-level
- Work from home
- Opportunities for advancement
IT Support Technician
SUPER RADIATOR COILS LIMITED PARTNERSHIP —Chaska, MN
- $65,000 - $75,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Wellness program
- Health insurance
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Systems Administrator
Integris —Saint Paul, MN
- Full-time
- Hybrid work
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
IT Technical Specialist, Tier 2
Brave North Technology —Saint Paul, MN
- $60,000 - $70,000 a year
- 8 hour shift
- Hybrid work
- Mid-level
- Office
- Windows
- Health savings account
- 401(k)
Quick Apply
8d
IT Support Specialist Tier II
AIIStar Construction —Eden Prairie, MN
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Residential
- In-person
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Engineer (Dispatch /Part-Time) – Shakopee, Minnesota
Axiom Technologies —Shakopee, MN
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
Support Services Technician
Veracity Technologies —Minnetonka, MN
- 8 hour shift
- Office
- Organizational skills
- Communication skills
Quick Apply
Service Technician II
Syand Corporation —Burnsville, MN
- $60,000 - $75,000 a year
- Full-time
- Bachelor of Science
- Writing skills
- Research
Quick Apply
23h
Senior Associate, Technology Operations
AllianceBernstein —Minneapolis, MN
- Full-time
- Mid-level
- Mentoring
- 4 years
Manager, IT Site
Steris —Eden Prairie, MN
- $102,500 - $136,750 a year
- Full-time
- Windows
- 3 years
- SQL
- Paid holidays
- Disability insurance
Engineer: Tier 1 (On-site)
Trace3 —Minneapolis, MN
- $80,000 - $85,000 a year
- English
- Research
- Mid-level
- Health savings account
- Disability insurance

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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
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Junior Field Support Technician
Manifest Solutions Corp —Columbus, OH
Valid State of Ohio driver’s license. 6 months to 1 year of experience consisting of installation, configuration, testing, and repair of endpoint hardware and…
$20 - $26 an hour
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5d

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Computer Prep Technician

Teal -
Minneapolis, MN

Quick Apply

Job Details

Full-time
$20.41 - $24.58 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

Customer communication

Full Job Description

In 2023, TechGen and Aligned Technology Solutions, both award-winning Managed IT Service Providers, merged – forming the premier company of Teal. Teal is an advanced IT services that assists small- to medium-sized organizations in strategically leveraging their technology. With roots dating back to 2000, the company differentiates itself from its competition through world-class concierge service, business-focused support, and sophisticated cybersecurity and compliance knowledge. Our employees are empowered to explore their creativity, pursue their passions, and achieve personal growth through their work experience with us. Teal is committed to fostering an environment in the workplace that promotes diversity, equity, and inclusivity - where all employees are valued, respected, and provided with equal opportunities.

We are looking for an individual who:

Loves helping people
Is committed to excellence
Is forward thinking

Job Overview: Under the direction of the Service Manager, the Computer Prep Technician is an integral part of the Professional Services Team. You will play a crucial role in ensuring the smooth and efficient preparation of computer systems for our clients. Responsibilities will involve configuring, testing, and deploying hardware and software to meet client needs. Additionally, you will be responsible for diagnosing and resolving technical issues to maintain optimal system performance. The ideal candidate should possess strong technical knowledge, excellent problem-solving skills, and a customer-centric approach.

This is a full-time, onsite position based in our Minneapolis office. Please note that relocation assistance is not provided.

Essential Functions

Work with our clients in a Professional Services capacity, specifically configuring laptops, desktops and workstations for multiple users and clients.
Provide timely workstation builds in a pleasant and helpful manner.
Participate in Help Desk coverage and other roles as needed.
Assemble, configure, and test computer systems, including desktops, laptops, and servers, based on client specifications and requirements.
Install and update operating systems, drivers, and essential software applications.
Implement security measures, including antivirus and firewall software, to ensure the protection of client systems.
Diagnose and resolve hardware and software issues on client systems promptly and efficiently.
Provide technical support to end-users, both remotely and on-site, to resolve technical problems and address system malfunctions.
Quality Assurance and Testing:
Conduct thorough testing of computer systems to ensure they meet the established quality standards and perform optimally.
Validate compatibility and functionality of hardware and software components.
Maintain accurate records of hardware and software inventory.
Coordinate with procurement teams to order new equipment and ensure sufficient stock levels.
Create detailed documentation of system configurations, troubleshooting steps, and issue resolutions for internal reference and knowledge sharing.
Collaborate with the service desk and support teams to address client inquiries and provide technical assistance as needed.
Assist in remote and on-site client support visits when required.
Stay up-to-date with the latest technology trends and advancements in computer hardware and software.
Suggest and implement improvements and upgrades to enhance system performance and efficiency.
Follow company policies and procedures for data security, confidentiality, and client service delivery.

Qualifications

Proven experience as a Computer Prep Technician or similar role.
Strong knowledge of computer hardware components, operating systems, and software applications.
Familiarity with standard networking concepts and protocols.
Excellent troubleshooting and problem-solving skills.
Strong attention to detail and ability to work with precision.
Effective communication and interpersonal skills for client interactions.
Ability to work independently and as part of a team.
Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.
Certifications in relevant IT fields (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.
Resourceful – the ability to figure things out.
High attention to detail.
Maintain a professional appearance, demeanor, and team-oriented behavior; have mutual respect for management and team members; partner with others to create an exceptional experience for each and every client.
Punctual, dependable, goal oriented, and able to receive constructive coaching.
Adherence to privacy regulations and privacy considerations for clients.
Adherence to all policies and procedures, including, but not limited to standards for safety, attendance, punctuality, and personal appearance.

Benefits

Competitive salary and performance-based incentives.
Comprehensive benefits package, including paid time off, paid holidays, health, dental, vision, life insurance, disability, and retirement plans.
Ongoing professional development and training opportunities.
Collaborative and supportive work environment.
Opportunity to work with cutting-edge technologies and gain hands-on experience.

The above is intended to describe the general content and requirements for the performance for this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

TEAL IS AN EQUAL OPPORTUNITY EMPLOYER

Quick Apply

Refine Your Search

desktop support & service desk technician jobs in minneapolis, mn

Computer Prep Technician

IT Help Desk Support Technician

IT Support Specialist, Tier I

Desktop Support Technician

End User Support Technician

IT Support Technician-Level 2

IT Support Technician

Systems Administrator

IT Technical Specialist, Tier 2

IT Support Specialist Tier II

Desktop Support Engineer (Dispatch /Part-Time) – Shakopee, Minnesota

Support Services Technician

Service Technician II

Senior Associate, Technology Operations

Manager, IT Site

Engineer: Tier 1 (On-site)

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