Top 6 Holiday inn Jobs in Minneapolis, Mn

Front Desk Associate
Holiday Inn Express and Suites Minnetonka —Minnetonka, MN
- From $17 an hour
- Part-time
- Ability to walk for extended periods
- Computer literacy
- Hotel
- Employee discount
- Flexible schedule
Quick Apply
10d
Guest Service Representative
Holiday Inn Express - Rogers, MN —Rogers, MN
- $18 - $19 an hour
- Full-time
- English
- Hotel
- Accounting
- Paid holidays
- Paid time off
Quick Apply
Shuttle Driver- Holiday Inn St. Paul Downtown
Holiday Inn Downtown St. Paul —Saint Paul, MN
- Weekends as needed
- English
- Hotel
- Entry level
- Paid holidays
- 401(k)
Quick Apply
14d
Room Attendant
Holiday Inn Express - Rogers, MN —Rogers, MN
- $18 an hour
- Full-time
- Hotel
- Entry level
- Paid holidays
- Paid time off
Quick Apply

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holiday inn jobs near minneapolis, mn

Front Desk Associate

Holiday Inn Express and Suites Minnetonka
Minnetonka, MN

Quick Apply

Job Details

Part-time
From $17 an hour
10 days ago

Benefits

Employee discount
Flexible schedule

Qualifications

Computer operation
Customer communication
Computer literacy
Administrative experience
Data entry
Organizational skills
Front desk
Computer skills
Productivity software

Full Job Description

Part-Time Front Desk Agent

Holiday Inn Express & Suites – Minnetonka, MN

Position Summary

The Holiday Inn Express & Suites – Minnetonka is seeking a dependable, customer-focused Part-Time Front Desk Agent to join our team. As the first point of contact for our guests, you will play a key role in delivering the exceptional hospitality and service our guests expect from the IHG brand. The ideal candidate is friendly, professional, detail-oriented, and committed to creating a welcoming experience from check-in to check-out.

Essential Duties & Responsibilities

Welcome guests with a warm, friendly, and professional attitude while providing exceptional customer service.
Perform guest check-ins and check-outs efficiently and accurately using the hotel's property management system.
Answer telephone calls, respond to guest inquiries, and make or modify reservations.
Process payments, maintain accurate guest accounts, and balance cash and credit transactions.
Enroll eligible guests in the IHG One Rewards loyalty program and explain member benefits.
Resolve guest concerns promptly and professionally, escalating issues to management when necessary.
Coordinate with housekeeping and maintenance to ensure guest rooms are ready and guest requests are fulfilled.
Maintain accurate records, complete shift reports, and communicate important information during shift changes.
Keep the front desk, lobby, and public areas clean, organized, and welcoming.
Follow all IHG brand standards, hotel policies, and safety procedures.
Assist with additional hotel duties as assigned by management.

Preferred Qualifications

Previous hotel front desk experience is strongly preferred.
Experience with hotel property management systems (HotelKey, PEP, Merlin, Concerto, or similar) is preferred.
Prior hospitality, hotel, or customer service experience.
Experience handling cash, credit card transactions, and guest billing.

Required Qualifications

Outstanding customer service and communication skills.
Professional appearance and positive attitude.
Strong organizational skills and attention to detail.
Ability to multitask in a fast-paced environment.
Basic computer proficiency and ability to learn new hotel software.
Reliable attendance and punctuality.
Ability to work independently and as part of a team.

Schedule & Availability

Part-time (approximately 8–24 hours per week).
Candidates must be available to work both the 7:00 AM–3:00 PM and 3:00 PM–11:00 PM shifts based on the operational needs of the hotel.
Availability on weekdays, weekends, and holidays is required.
Additional hours may be offered based on occupancy and business demands.

Physical Requirements

Ability to stand and walk for extended periods.
Ability to occasionally lift and carry up to 25 pounds.
Ability to bend, reach, and perform routine front desk responsibilities.

What We're Looking For

We are looking for someone who enjoys helping people and takes pride in creating memorable guest experiences. The successful candidate will be dependable, flexible, and willing to work either the morning or afternoon/evening shift based on the needs of the hotel. Candidates with previous hotel front desk experience will receive strong consideration due to their familiarity with hotel operations and guest service expectations.

Join the team at Holiday Inn Express & Suites – Minnetonka, where you'll have the opportunity to make a positive impact on our guests each day while working in a supportive, team-oriented environment. If you're passionate about hospitality and delivering exceptional service, we'd love to hear from you!

Pay: From $17.00 per hour

Benefits:

Employee discount
Flexible schedule

Work Location: In person

Quick Apply

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holiday inn jobs in minneapolis, mn

Front Desk Associate

Guest Service Representative

Shuttle Driver- Holiday Inn St. Paul Downtown

Room Attendant

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