Top 1431 solution specialist Jobs in minneapolis, mn

Commercial Client Services Specialist
Bell Bank —Golden Valley, MN
- $21.70 - $30.50 an hour
- Full-time
- Mid-level
- Office
- Finance
- Profit sharing
- Health insurance
11d
IT Support Specialist
BELL LUMBER & POLE COMPANY LLC —New Brighton, MN
- $67,000 - $105,000 a year
- Email
- Computer Science
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
4d
Client Support Specialist - Greater Minneapolis, MN Area (REMOTE)
Fidelity Investments —Minneapolis, MN
- $44,000 - $80,000 a year
- Remote
- Research
- Mid-level
- Residential
- Loan repayment program
- Tuition reimbursement
Sales Operations Support Specialist
Prescription Landscape —Shakopee, MN
- $50,000 - $70,000 a year
- Full-time
- Clean driving record
- 5 years
- Office
Quick Apply
9d
Senior Field Service Specialist (NETA)
Premier Power Maintenance —Roseville, MN
- $45 - $65 an hour
- Overtime
- Background check
- Military
- High school diploma or GED
Quick Apply
CDL A Delivery Service Driver
Kurita America Inc. —Shakopee, MN
- $32 - $34 an hour
- Full-time
- Hazmat Endorsement
- CDL A
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Associate National Equipment Specialist
Kurita America Inc. —Minneapolis-Saint Paul, MN
- $27 - $32 an hour
- Weekends as needed
- Mid-level
- Ability to climb stairs
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
8d
Construction Business Development Specialist
Pure+FreeForm —Mahtomedi, MN
- $50,000 - $65,000 a year
- Full-time
- Marketing
- Bachelor of Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Solutions Sales Support Specialist Americas
PAL SOLUTIONS, LLC —Lake Elmo, MN
- From $100,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Databases
- Disability insurance
- Health insurance
Quick Apply
Delivery Specialist
National Carwash Solutions, Inc. —Ham Lake, MN
- $25 - $29 an hour
- Overtime
- CDL B
- Clean driving record
- OSHA
- Health insurance
- Dental insurance
Quick Apply
Vinyl Graphics Installer
Print Lab Wraps —Lakeville, MN
- From $22 an hour
- 8 hour shift
- Carpentry
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Commercial Operations Specialist
Kurita America Inc. —Minneapolis, MN
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Business Insurance Agent
Farmers Insurance Group - Team North Star —Minneapolis, MN
- $48,000 - $60,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Business development
- Tuition reimbursement
- Paid time off
Quick Apply
Senior Safety Specialist
The Builders Group —Saint Paul, MN
- $100,000 - $110,000 a year
- Full-time
- Hybrid work
- Spanish
- 5 years
- Public speaking
- Health savings account
- Paid holidays
Quick Apply
4d
B2B Outside Sales Representative
DHL Express —Minneapolis, MN
- Up to $68,000 a year
- Full-time
- Background check
- Computer literacy
- Bachelor of Science
- Fuel card
- Health savings account
Quick Apply
5d
Print Division - Account Manager / Customer Service
The MPX Group —New Brighton, MN
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- 3 years
- In-person
- Paid training
- Health savings account
Quick Apply
9d
Industrial Maintenance / Cyclotron Service Technician - Minneapolis, MN
Siemens Healthineers —Minneapolis, MN
- $65,000 - $75,000 a year
- Weekends as needed
- Background check
- Microsoft Outlook
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Lead Generation Specialist, Part-Time
Tri County Water Conditioning —Chaska, MN
- $18 - $20 an hour
- Part-time
- Background check
- Residential
- High school diploma or GED
- Paid training
- Opportunities for advancement
Quick Apply
Sales Support Specialist
Confidential —Apple Valley, MN
- $55,000 - $65,000 a year
- Full-time
- Background check
- In-person
- Communication skills
Quick Apply
11d
Software Controls Engineer
Luna Technical Solutions, Inc —Maple Grove, MN
- $50 - $80 an hour
- Full-time
- Mid-level
- 3 years
- Programmable logic controllers
- Health insurance
- Dental insurance
Quick Apply

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Commercial Client Services Specialist

Bell Bank -
Golden Valley, MN

Apply Now

Job Details

Full-time
$21.70 - $30.50 an hour
11 days ago

Benefits

Profit sharing
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Volunteer time off

Qualifications

Customer communication
Bachelor's degree
Client services
macOS
Business Administration
Bachelor of Arts
Industry knowledge of retail banking
Mobile devices

Full Job Description

Location(s):

Fargo, North Dakota, United States

Minneapolis, Minnesota, United StatesWork

Location Type:

In office

Work Hours

Monday - Friday, 8am-5pm

The commercial client services specialist operates as a connection between retail, treasury management and Healthcare Bank and deposit operations regarding VRU, commercial banking, online and mobile banking and treasury management services. Uses knowledge of treasury management, commercial banking, and deposit products to serve Bell Bank’s commercial customer base effectively and efficiently. They provide solutions for customers who encounter complex issues with online banking, mobile banking, text banking or VRU. In addition to taking direct calls from clients, they receive escalated calls from bank employees. This team will act as a one-stop place for customers to go to resolve any questions, or issues that may arise.

Primary Duties:

Leadership Expectations

Facilitate and accept change within Bell’s Values and Bottom Line.

Internal and External Technical Support

Monitor incoming tickets in the service managing tool.
Build rapport with retail customers, commercial clients and employees; understand and represent customers’ needs when communicating internally; and at the direction of leadership or senior members of the department, guide customers to the best solutions.
Handle ACD calls from internal bank employees and external customers related to online banking for retail, commercial and HealthcareBank support queues. Resolve incidents in one call.
Listen and communicate clearly and effectively both verbally and non-verbally, while providing computer hardware and software support remotely to retail customers and commercial clients.
Use appropriate tools to remote into retail customers’ and commercial clients’ computer or mobile device to guide them through updating software or hardware, including drivers needed for remote deposit.
Respond to retail customer, commercial client and employee requests as it relates to online and commercial services products or treasury management services within established SLA requirements. This includes granting temporary limit increases, Digital Banking maintenance, or assisting with login access.
Log all incoming calls and secure message requests.
Continually review existing processes, test new processes and continually identify improvements.
Partner with the appropriate departments to research and resolve questions and issues for clients.
Follow appropriate escalation process to unsure unresolved customer incident or request are addressed within proper timeframe
Maintain expertise and proficiency with all currently used mobile devices and related IOS and Android software, PC and Mac desktop operating systems and other peripheral devices, online browsers, malware and virus software.
Assist with the installation and implementation of new remote deposit scanners for commercial clients.
Assist team with processing scheduled tasks as needed which require expertise from commercial client services, including and not limited to, $5 statements, DOT.NET cases, Proofpoint statements, audits on temporary limit decreases, voicemail messages and system-generated notifications which require action.
Recommend updates to policies and procedures for commercial client service products and treasury management services.
This includes the development of help sheets, user guides and FAQs for online users during training, as well as procedures used by commercial client services to provide day-to-day support.
Complete small tasks with coaching and/or teaching and collaborate with team members on larger efforts of work, following department procedures.
Assist with testing online or mobile banking prior to the release of new Digital Banking products or services.
Be receptive to guidance for learning commercial banking, embracing feedback, and continuously improving.

Bell Bank Culture, Policy and Accountability Standards:

Know by name and face as many customers and employees as possible, calling them by name as often as possible.
Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
Know, understand, and live the company values and bottom line.
Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
Prompt and reliable attendance.
Perform other duties as assigned.

Job Skills Required:

B.A. in Business Administration, Finance, or related field; or an equivalent amount of experience within the banking industry.
CCSS I – 1+ year of customer service experience and/or technical support experience, preferred.
Proficiency in banking deposit products and customer service.
Knowledge of PC and Mac operating systems, browsers, malware and virus software, Citrix, and proxy services that may be used by commercial customers is desirable.
Ability to occasionally work additional hours to meet coverage needs for commercial client services or meet project deadlines.
Ability to work effectively both within a team, and as an individual contributor, in an unpredictable environment.
Ability to analyze problems and respond swiftly to unpredictable challenges.
Ability to recall guidelines and procedures and absorb new ideas and concepts quickly.
Must be able to travel independently throughout the company and to customer locations as needed.
Work flexible hours outside of standard shifts when required to support bank needs and client expectations.
Participate in after hours on-call rotation schedule.

Company Information

If you like to work with people in a family atmosphere, enjoy great benefits and provide unequaled personal service to every customer, consider a career with Bell Bank.

Bell Bank was founded in 1966 and is headquartered in Fargo, North Dakota. It is the largest family-and employee-owned bank in the upper Midwest, and one of the largest in the nation, with assets of more than $14 billion. Bell Bank has full-service banking locations in North Dakota, Minnesota and Arizona. Bell has empowered more than $30 million in charitable giving through its unique Pay It Forward initiative, through which every employee chooses each year how to help individuals, families and organizations in need.

Bell Bank has been recognized as a top workplace by American Banker, Forbes and Fortune. If you want to work for an established, growing, forward-looking organization with world-class employees, this is the place for you. Let Bell Bank be your destination workplace.

Bell's Values:

As stewards, dedicated to the growth and reputation of this independently owned organization, we are committed to:

Promoting and sustaining our family atmosphere.
Providing unequaled personal service to each and every customer.
Paying it forward

Our Bottom Line:

Happy Employees! Happy Customers!

In addition to salary, Bell Bank offers a comprehensive benefits package including, healthcare, (medical, dental, vision) employee stock ownership program, and 401(k) contribution and profit-sharing plan. All benefits are subject to eligibility requirements.

Bell Bank

Equal Opportunity Employer

Job Details Pay Range $21.70 - $30.50 / hour

Pay TransparencyThe posted salary range represents multiple regions; compensation for this position may vary depending on the geographic location of the position. For roles indicating a salary range of $31,200 ($15) to $150,000 ($72.12), this reflects a commission-based position where actual earnings will fluctuate based on sales performance and client retention.

Pay: $21.70 - $30.50 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Volunteer time off

Application Question(s):

What is your hourly compensation expectations?
How many years of banking industry experience do you have?

Education:

Bachelor's (Preferred)

Experience:

banking deposit products and customer service: 1 year (Preferred)

Location:

Golden Valley, MN 55416 (Preferred)

Work Location: In person

Apply Now

Refine Your Search

solution specialist jobs in minneapolis, mn

Commercial Client Services Specialist

IT Support Specialist

Client Support Specialist - Greater Minneapolis, MN Area (REMOTE)

Sales Operations Support Specialist

Senior Field Service Specialist (NETA)

CDL A Delivery Service Driver

Associate National Equipment Specialist

Construction Business Development Specialist

Solutions Sales Support Specialist Americas

Delivery Specialist

Vinyl Graphics Installer

Commercial Operations Specialist

Business Insurance Agent

Senior Safety Specialist

B2B Outside Sales Representative

Print Division - Account Manager / Customer Service

Industrial Maintenance / Cyclotron Service Technician - Minneapolis, MN

Lead Generation Specialist, Part-Time

Sales Support Specialist

Software Controls Engineer

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