Top 503 Answering service Jobs in Minneapolis Mn

Patient Services Representative
Twin Cities Pain Clinic —Woodbury, MN
- $20 - $22 an hour
- Full-time
- Background check
- Customer service
- HIPAA
- Paid training
- Health savings account
Administrative Assistant
Procom —Minneapolis, MN
- Contract
- Microsoft Outlook
- Office
- Administrative experience
Quick Apply
2d
Member Service Representative
Blaze Credit Union —Eagan, MN
- $25.20 - $29.50 an hour
- Extended hours
- Mid-level
- 3 years
- High school diploma or GED
- Dental insurance
- 401(k)
Warehouse/Retail Associate
Anchor Paper Company —Plymouth, MN
- $18 - $19 an hour
- Full-time
- ERP systems
- Forklift
- High school diploma or GED
- Dental insurance
- 401(k)
Quick Apply
4d
Switchboard/Contact Center
Fairview Health Services —Saint Paul, MN
- $20.83 - $29.40 an hour
- Part-time
- Windows
- Data entry
- Typing
- Free parking
- Paid training
3d
Customer Service Representative I
City of Minneapolis —Minneapolis, MN
- $28.80 - $35.01 an hour
- Full-time
- Background check
- Research
- Office
- Commuter assistance
- Paid parental leave
1d
Appointment Scheduler
Minnesota Urology P.A. —Robbinsdale, MN
- $18.80 - $23.50 an hour
- Multiple hires
- Clinic
- Organizational skills
- Communication skills
- Health savings account
- Disability insurance
Quick Apply
Customer Service Representative
Transit Team, Inc. —Minneapolis, MN
- Full-time
- Computer skills
- Communication skills
- Entry level
- Paid training
- Paid holidays
Quick Apply
Call Center Specialist I
Lunds & Byerlys —Saint Louis Park, MN
- $19 - $22 an hour
- Online Application
- High school diploma or GED
- Organizational skills
- 2 years
- Health insurance
- Dental insurance
1d
Night Auditor
Lofton Minneapolis by Hilton —Minneapolis, MN
- $20.67 an hour
- Full-time
- Computer literacy
- Writing skills
- English
- Paid time off
- Employee assistance program
Quick Apply
4d
Scheduling Coordinator
Fairview Health Services —Maplewood, MN
- $20.42 - $29.40 an hour
- Mid-level
- 1 year
- Associate's degree
9d
Administrative Assistant I
City of Maple Grove, MN —Maple Grove, MN
- $67,385.76 - $89,529.44 a year
- Full-time
- Word processing
- Writing skills
- Office
3d
Receptionist
Edina Heights Senior Living —Minneapolis, MN
- $17 - $19 an hour
- Part-time
- Computer literacy
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
3d
Front Desk Concierge
Copperfield Hill —Robbinsdale, MN
- $21 - $22 an hour
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Health insurance
- 401(k)
Quick Apply
5d
Customer Service Rep, near lakeville, MN
Dolphin Water Taxi —Lakeville, MN
- $20 - $22 an hour
- Part-time
- Remote
- Customer service
- Quality control
- Organizational skills
- Work from home
- Flexible schedule
Quick Apply
Patient Services Specialist - Med Device (Hybrid)
RxFunction —Eden Prairie, MN
- $25 - $30 an hour
- 8 hour shift
- Hybrid work
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Guest Service Representative (Part-Time)
SpringHill Suites Mall of America —Minneapolis, MN
- $16 - $18 an hour
- Part-time
- Bilingual
- Maintenance
- Grocery store experience
- Employee discount
- Flexible schedule
Quick Apply
10d
Medical Receptionist - Primary Care Call Team
Park Nicollet Clinics —Chanhassen, MN
- $20.13 - $30.19 an hour
- Part-time
- Primary Care
- Clinic
- Ability to sit for extended periods
- Health insurance
- Dental insurance
Medical Receptionist - Family Medicine
Park Nicollet Clinics —Saint Louis Park, MN
- $19.54 - $29.32 an hour
- Part-time
- Clinic
- Ability to sit for extended periods
- Older adults
- Health insurance
- Dental insurance
2d
Front Desk Agent
Embassy Suites By Hilton Bloomington/Minneapolis —Minneapolis, MN
- $18 an hour
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply

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Patient Services Representative

Twin Cities Pain Clinic -
Woodbury, MN

Apply Now

Job Details

Full-time
$20 - $22 an hour

Benefits

Paid training
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Active listening
Phone communication
Customer service
HIPAA
Medical scheduling
High school diploma or GED
Attention to detail
Ability to follow instructions
Medical terminology

Full Job Description

Position Title: Patient Services Representative

Supervisor: Patient Services Manager

FLSA Status: Non-Exempt

Mission:

To provide our patients and community the most innovative and breakthrough treatment options to improve overall health and wellness.

Values:

Innovation

Integrity

Patient Experience

Teamwork

Job Summary:

The Patient Services Representative provides customer service and administrative support to patients. They serve as the initial point of contact for patients, answering inquiries and ensuring a positive patient experience. Core duties include scheduling appointments, verifying insurance, processing payments, and assisting with paperwork. Key responsibilities of a Patient Services Representative include, but are not limited to:

Patient Registration and Information:

Greets patients, verifies their identity, and ensures accurate demographic information is recorded.

Assists patients with completion of necessary paperwork (e.g., consent forms and medical history forms) and documentation.

Updates and maintains patient records in the electronic health record (EHR) system.

Complies with organizational and HIPAA policies and regulations to ensure patient care is kept confidential.

Appointment Scheduling and Management:

Schedules and manages patient appointments, including follow-up appointments and reminder calls, and enters information into a computerized schedule.

Handles appointment cancellations and rescheduling requests and resolves scheduling conflicts to maintain clinic patient flow.
Takes inbound and outbound calls to aid Clinic Schedulers during peak volume times.

Insurance and Billing:

Verifies insurance benefits and assists with patient insurance correspondence.

Collects and processes co-payments, deductibles, and other payments at the point of check-in.

Refers patients to the Billing department for assistance with billing inquiries and payment plan options.

Customer Service and Communication:

Answers patient phone calls, emails, and other inquiries.

Addresses patient questions and complaints or concerns in a professional and timely manner.

Provides clear and concise information about the company's services, procedures, and policies.

Administrative Tasks:

Maintains patient charts and files in an organized and accurate manner.
Gathers, enters, and/or updates data to maintain clinic records and databases in an efficient, organized, and confidential manner; establishes and maintains files and records for the clinic.

Files paperwork and processes mail/faxes/scans.
Provides clerical and administrative support to medical staff.
Maintains a clean, organized, and functional reception area.

Performs miscellaneous job-related duties and tasks as assigned.

Supervisory Responsibility:

This position has no supervisory responsibilities.

Qualifications:

High School Diploma or GED required. Post-secondary education or prior healthcare experience strongly preferred.
Minimum of one year of proven strong customer service and phone skills with an exceptional ability to listen and communicate to others.
Experience in a medical/healthcare setting or insurance environment preferred.

Skills & Abilities:

Strong communication and interpersonal skills.
Ability to follow oral and written instructions.
Problem-solving skills.
Ability to manage multiple tasks and prioritize duties.
Attention to detail.
Ability to operate standard office equipment.
Strong computer skills, including Microsoft Office and EHR software proficiency.
Familiarity with basic medical terminology.
Ability to work well whether independently or as part of a team.
Knowledge of principles and practices of basic office management and organization.

Work Environment:

While performing the duties of this job, the employee regularly works in a clinic setting. This position is 100% in-office due to the nature of the responsibilities.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to grasp or handle objects, tools, or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. Employee must be able to sit for approximately 80% of time and stand for up to approximately 20% of time. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Compensation & Work Schedule:

Full-time: 40 hours/week.
Non-Exempt.
Day Shift: Monday - Friday; 8:30AM - 5:00PM
No evenings or weekends.
A competitive benefits package including medical, dental, vision, life, and disability insurance, 401(k), PTO time, paid holidays, and HSA plan is offered.

No Phone Calls, Please!

All applicants must be legally authorized to work in the United States at the time of hire. Twin Cities Pain Clinic does not provide employment visa sponsorship for this position.

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Paid training
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

answering service jobs in minneapolis mn

Patient Services Representative

Administrative Assistant

Member Service Representative

Warehouse/Retail Associate

Switchboard/Contact Center

Customer Service Representative I

Appointment Scheduler

Customer Service Representative

Call Center Specialist I

Night Auditor

Scheduling Coordinator

Administrative Assistant I

Receptionist

Front Desk Concierge

Customer Service Rep, near lakeville, MN

Patient Services Specialist - Med Device (Hybrid)

Guest Service Representative (Part-Time)

Medical Receptionist - Primary Care Call Team

Medical Receptionist - Family Medicine

Front Desk Agent

I want to receive the latest job alert for answering service in minneapolis mn

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