Description:
Reports to: Director of Concessions
Compensation: $19.45 - $19.73 per hour depending on qualifications, plus pooled tips
Benefits: Non-Benefits Eligible
Schedule: Variable. Flexibility to work evenings, weekends, and holidays based on performance and event needs. Hours are reflective of the dynamic schedule of the theater.
Position Summary
The Bartender is responsible for delivering exceptional guest service by preparing and serving alcoholic and non-alcoholic beverages in a fast-paced concessions environment during performances, special events, and rentals. Bartenders are expected to provide friendly, efficient service while maintaining product quality, responsible alcohol service practices, and food safety standards. The Bartender plays a key role in creating a welcoming guest experience while supporting the overall success of the concessions operation.
All employees are expected to center, model and champion the Guthrie’s core values of Artistic Excellence; Community; Diversity, Equity, Inclusion, and Accessibility; and Fiscal Responsibility.
The Guthrie is an Equal Opportunity Employer. We are committed to building an equitable environment that finds strength in diversity of identity, experience and perspective. We are dedicated to hiring and developing talented teams that are inclusive and welcoming to individuals with different backgrounds, thoughts, and abilities. Applicants from populations underrepresented in the theater field are strongly encouraged to apply.
PRIMARY DUTIES AND RESPONSIBILITIES
1. Beverage Service
-
Prepare and serve alcoholic and non-alcoholic beverages according to standardized recipes and presentation standards.
-
Maintain knowledge of current beverage offerings, seasonal menus, and promotions.
-
Accurately pour, garnish, and serve beverages while maintaining quality and consistency.
-
Ensure beverages are prepared efficiently while maintaining excellent guest service.
-
Assist guests with beverage selections and answer questions regarding menu offerings.
2. Guest Service
-
Provide friendly, professional, and welcoming service to all guests.
-
Create a positive guest experience through prompt, courteous, and attentive service.
-
Respond to guest questions and concerns professionally and refer issues beyond your authority to the Floor Lead or Concessions Coordinator.
-
Maintain a clean, organized, and inviting bar area throughout each shift.
-
Represent the organization with professionalism and hospitality.
3. Operations
-
Assist with opening and closing assigned concession locations.
-
Stock beverages, garnishes, paper goods, and supplies before, during, and after service.
-
Monitor product levels and notify the Floor Lead or Concessions Coordinator when replenishment is needed.
-
Maintain cleanliness of workstations, equipment, and storage areas.
-
Follow established Standard Operating Procedures (SOPs) for concession operations.
-
Accurately operate the point-of-sale (POS) system.
4. Food Safety and Alcohol Service Compliance
-
Verify guest identification when required and ensure compliance with all federal, state, and local alcohol laws.
-
Follow responsible alcohol service practices and refuse service when appropriate in accordance with organizational policy and applicable law.
-
Monitor guests for signs of intoxication and immediately notify the Floor Lead or Concessions Coordinator of any concerns.
-
Maintain compliance with all food safety, sanitation, and health regulations.
-
Properly store, handle, label, and rotate products using First In, First Out (FIFO) procedures.
-
Maintain a clean and sanitary work environment throughout each shift.
5. Teamwork
-
Work collaboratively with bartenders, concession attendants, Floor Leads, and the Concessions Coordinator to ensure efficient operations.
-
Assist coworkers during high-volume service periods.
-
Communicate inventory shortages, equipment concerns, or operational issues promptly.
-
Participate in training and departmental meetings as assigned.
-
Foster a work environment incorporating the Guthrie values of Artistic Excellence; Community; Diversity, Equity, Inclusion and Accessibility; and Fiscal Responsibility.
-
Perform other duties as assigned.
Requirements:
Essential Knowledge and Qualifications
-
Must be at least 21 years of age.
-
High school diploma or equivalent preferred.
-
Previous bartending or hospitality experience highly preferred.
-
Strong customer/guest service skills. Can present a polite and professional demeanor when interacting with guests and colleagues at all times.
-
Can communicate effectively in English, both verbally and in writing.
-
Experience operating a point-of-sale (POS) system preferred.
-
Can concentrate and work effectively in a busy and noisy environment.
-
Maintains compliance with all food safety, sanitation, and health regulations at all times.
-
Has active Minnesota Approved Alcohol Server Training Certification (or can obtain this before the start of employment).
-
Can stand and walk for extended periods.
-
Can frequently lift and carry up to 40 pounds.
-
Can bend, stoop, reach, push, and pull throughout the workday.
-
Can work evenings, weekends, holidays, and flexible schedules based on performance and event needs. Hours are reflective of the dynamic schedule of the theater.
-
Experience with and commitment to working with individuals and teams that exemplify diversity of identity, experience, and perspective, including but not limited to race, color, gender, gender identity, gender expression, age, family and/or marital status, creed, religion, ancestry, disability, national origin, sexual orientation or sexual identity, veteran status, genetic information, pregnancy, body size/type, status with regard to public assistance or any other basis protected by federal, state or local law.
WHO SHOULD APPLY?
The Guthrie relies on the talents of many artists and staff, both on and off the stage, to create powerful works of theater at the Guthrie. We are dedicated to building an equitable environment that is mixed across lines of difference. Acknowledging that there are many identities that are underrepresented in the theater overall, the Guthrie strongly encourages candidates who bring diversity of identity, experience and thought to apply. We also acknowledge that candidates can have unique and non-linear and transferable skills. We encourage you to apply even if you do not meet every single qualification but have transferrable skills and passion for our mission and vision.
WHY SHOULD I APPLY?
Be a part of a leading non-profit organization that is committed to serving not only the local Twin Cities community but the industry as a whole. In addition to a competitive salary, the Guthrie offers top-notch employee benefits and staff perks.
-
Sick Time: Part-time employees shall accrue Guthrie Sick Time (GST) at the rate of one hour for every 25 hours worked. Part-time employees shall accrue GST in lieu of Minneapolis and State of Minnesota Earned Sick and Safe Time (ESST) for qualifying reasons under Minnesota law. GST shall be administered in the same manner and for the same purposes as ESST.
- Transportation: Subsidized passes for Metro Transit buses and trains, Discounted pre-tax monthly ramp parking, Discounted bike locker rental
-
Complimentary Tickets: To Guthrie productions
-
Discounted Tickets: To all shows produced by the Guthrie and to some performances hosted by the Guthrie
-
Classes and Camps: Discounts to Guthrie classes and camps
-
Other Employee Perks: Wellness Program, Guthrie Store discount, Affinity Groups
ABOUT THE GUTHRIE
The Guthrie Theater engages exceptional theater artists in the exploration of both classic and contemporary plays connecting the community we serve to one another and to the world. Through its extraordinary artists, staff and facility, the Guthrie is committed to the people of Minnesota, and from its place, rooted deeply in the Twin Cities, influences the field as a leading 21st century arts organization. Every year more than 500 people, both on stage and off, help ensure our success in creating and supporting the highest level of theater. As an organization, we are committed to our values of Artistic Excellence, Community, Equity, Diversity and Inclusion, and Fiscal Responsibility. The Guthrie Theater is located in the historic Mill District along the Mississippi River in Minneapolis, Minnesota. As the largest city in the state, Minneapolis offers a large variety of parks, lakes, great food, festivals, malls and more.
LAND ACKNOWLEDGMENT
The Guthrie Theater would like to acknowledge that we gather on the traditional land of the Dakota People and honor with gratitude the land itself and the people who have stewarded it throughout the generations, including the Ojibwe and other Indigenous nations.
Applicants must submit a resume to be considered for the position.
