Patient Services Director
Tareen Dermatology PA —Roseville, MN
- $120,000 - $140,000 a year
- Full-time
- OSHA
- HIPAA
- Master's degree
Quick Apply
11d
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Practice Manager, Psychiatrists, APRNs, & Clinical Therapists
Newport Healthcare —Brooklyn Park, MN
- $85,000 - $125,000 a year
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5d
Supervisor, Clinic - Brooklyn Park
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- 8 hour shift
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North Memorial Healthcare —Maple Grove, MN
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- 8 hour shift
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3d
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- $121,638.40 - $175,697.60 a year
- Nursing
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DAVITA —Saint Paul, MN
- $72,000 - $114,000 a year
- Full-time
- CPR Certification
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6d
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Andros ENT & Sleep Center —Inver Grove Heights, MN
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11d
Director of Admissions
NorthStar Regional —Shakopee, MN
- $95,000 - $110,000 a year
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- 3 years
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Center Manager, Sales Responsibilities
Lincare Inc. —Plymouth, MN
- Weekends as needed
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7d
Practice Manager
Fredrikson —Minneapolis, MN
- $125,000 - $135,000 a year
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Dunn Orthodontics —Woodbury, MN
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University of Minnesota —Minneapolis, MN
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- $112,000 - $168,000 a year
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3d

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Patient Services Director

Tareen Dermatology PA -
Roseville, MN

Quick Apply

Job Details

Full-time
$120,000 - $140,000 a year
11 days ago

Qualifications

Customer communication
Patient scheduling systems
Overseeing health insurance pre-certification
Managing teams in a customer support role
Team leadership
Coaching
Workplace dispute resolution
Medical scheduling
Managing patient records
Healthcare performance metrics analysis

Full Job Description

Description:

Join Our Growing Team!

Tareen Dermatology is seeking an experienced, people-focused Patient Services Director to lead our Patient Services teams and help shape an exceptional experience for every patient we serve.

At Tareen Dermatology, our mission is to provide compassionate, state-of-the-art dermatologic care with an emphasis on early diagnosis, patient education, and comprehensive skincare. We are committed to providing individualized, expert, and ethical care while continuing to grow as a leader in medical, surgical, and cosmetic dermatology.

About the Role

The Patient Services Director provides strategic and operational leadership for patient access and service functions across all Tareen Dermatology locations. This leader plays an essential role in creating a consistent, efficient, and compassionate patient experience—from a patient's first interaction with our practice through scheduling, arrival, benefits coordination, and follow-up.

This is an ideal opportunity for an experienced healthcare leader who enjoys developing teams, improving processes, using data to drive results, and creating an outstanding experience for both patients and employees.

What You'll Do

As Patient Services Director, you will:

Provide leadership, coaching, and direction to Patient Services supervisors, leads, and team members.
Oversee patient-facing operations across multiple locations, including our Call Center and Front Desk teams.
Provide oversight of Credentialing, Prior Authorization, Specialty Benefits, and Referral Outreach functions.
Ensure scheduling, registration, check-in/check-out, intake, and other patient access processes operate efficiently and consistently.
Establish and monitor standards for call quality, responsiveness, scheduling accuracy, patient communication, and service recovery.
Develop and improve workflows that enhance efficiency, quality, compliance, and patient satisfaction.
Use patient feedback, service trends, call metrics, and operational data to identify opportunities and drive meaningful improvements.
Own departmental KPIs, scorecards, and performance expectations while building a culture of accountability and transparency.
Recruit, develop, coach, and retain strong teams while supporting leadership development and succession planning.
Partner closely with clinical, business office, marketing, Human Resources, and executive leadership to improve the overall patient experience.
Ensure compliance with HIPAA, OSHA, and applicable regulatory and organizational standards.

Requirements:

What We're Looking For

Our ideal candidate is a collaborative and confident leader who combines operational expertise with a genuine commitment to patient-centered service.

Qualifications include:

Bachelor's degree in Healthcare Administration, Business Management, Operations, or a related field preferred; master's degree is a plus.
5–7 years of progressive healthcare operations or patient access experience, with leadership experience in a multi-site environment preferred.
Experience in dermatology, specialty practice, ambulatory care, or another high-volume patient service environment preferred.
Strong leadership, coaching, team-management, and conflict-resolution skills.
Experience with patient access functions such as scheduling, registration, front desk operations, call centers, prior authorizations, benefits coordination, credentialing, and referrals.
Strong analytical and problem-solving skills with the ability to translate operational metrics into actionable improvements.
Excellent interpersonal, written, and verbal communication skills.
Ability to successfully manage competing priorities in a fast-paced, multi-location environment.
Proficiency with medical EHR and practice management systems; EMA experience is preferred.

Why Tareen Dermatology?

At Tareen Dermatology, we believe exceptional patient care starts with exceptional people. You'll join a growing organization where collaboration, compassion, accountability, and continuous improvement are valued.

This leadership role offers the opportunity to make a meaningful impact across the organization—developing teams, strengthening operations, and helping ensure every patient receives the high-quality experience they deserve.

Job Type: Full-Time
FLSA Status: Exempt

Ready to make an impact? Apply today to join the Tareen Dermatology team!

Equal Employment Opportunity

Tareen Dermatology is an equal opportunity employer. Employment decisions are based on qualifications, merit, and organizational needs without regard to any status protected by applicable federal, state, or local law.

E-Verify

Tareen Dermatology participates in E-Verify. We use the information provided on Form I-9, Employment Eligibility Verification, to confirm that employees are authorized to work in the United States.

Quick Apply

Refine Your Search

practice manager jobs in minneapolis mn

Patient Services Director

Practice Manager, Psychiatrists, APRNs, & Clinical Therapists

Clinic Site Manager

Sr Director Minneapolis ASC

Supervisor, Clinic - New Hope

Practice Manager, Psychiatrists, APRNs, & Clinical Therapists

Supervisor, Clinic - Brooklyn Park

Clinic Manager

Manager, Patient Registration

Clinical Manager Service Line

Facility Administrator

Manager Plant Operations

Medical Office Coordinator

Office Manager/ Billing Specialist- in-person ONLY

Director of Admissions

Center Manager, Sales Responsibilities

Practice Manager

Practice Manager

Manager of Client Support Services

Operations Manager

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