Ready to step into your next dream job? Come join our Hotel Operations Team! We are looking for a Spa Attendant who wants to make our guest experience relaxing and as zen as possible. If communication skills and guest experience are your top skills, we are looking for you! Enjoy weekly pay, on-site clinics, and health benefits. Whatever your career goals may be, let Mystic Lake Casino Hotel help get you there!
Starting pay up to $16.25 based on experience.
Job Overview: Responsible for the processing of spa and retail sales transactions, and reconciling shift paperwork. Assist guests in the spa and pool area while apply high guest service standards. Maintains upkeep and cleanliness of spa, pool area, and exercise room.
Illuminate Your Future: What You'll Do:
- Serves as single point of contact, providing guests with personal attention, communicating information regarding spa and pool services. Greet guests; provides towels, robes, refreshments and introduces guests to Spa facility and locker rooms.
- Maintains upkeep and cleanliness of spa, pool area, and exercise room. Responsible for stocking inventory and supplies in the Spa and Pool area.
- Schedules massage appointments and keeps appointments on schedule. Responsible for issuing confidential medical questionnaire to spa patrons prior to appointment and shares form with massage therapist in a timely manner. Notifies massage therapist of guest arrival.
- Process sales transactions via POS, settles payment via cash, credit card, comps and/or coupons; uses automated and manual systems. Prepares POS shift reports, reconciliations, and cash counts at the end of shift. Uses multiple computer systems to complete spa guest transaction.
Job Requirements:
- Any combination of education and/or experience in hospitality, resort, spa or closely related field to equal one year.
- Ability to pass basic math test.
- Working knowledge of point of sale operations.
- The ability to communicate basic information and ideas clearly and fluently in English so others will understand.
- Demonstrated proficiency in computer programs.
- Must be 18 years of age or older
Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.
Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.
Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.
Be the Experience. Be Bold. Be Mystic.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
