Top 24 Client success manager Jobs in Minneapolis Saint Paul Mn

Customer Success Onboarding Manager
Hoxhunt —Minneapolis, MN
- $80,000 - $107,000 a year
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Customer Success Onboarding Manager - Spend Management
U.S. Bank National Association —Minneapolis, MN
- $98,345 - $115,700 a year
- Full-time
- 5 years
- Mid-level
- Office
- Paid holidays
- Disability insurance
13d
Customer Success Manager
ImageTrend —Eagan, MN
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- Business development experience
- Analysis skills
Quick Apply
Customer Success Manager (Legal AI Solutions)
Thomson Reuters —Eagan, MN
- $93,100 - $172,900 a year
- Full-time
- Remote
- 5 years
- Travel
- Senior level
- Commuter assistance
- Health savings account
10d
Client Success Manager
CommScope —Shakopee, MN
- $69,000 - $95,000 a year
- Bachelor of Science
- Mid-level
- Office
- Paid holidays
- Health insurance
Mid Market Customer Success Manager
Solifi —Minneapolis, MN
- Full-time
- Mid-level
- Bachelor's degree
- Business
- Health savings account
- AD&D insurance
13d
Senior Customer Success Manager
Protolabs —Maple Plain, MN
- $114,000 - $156,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Analysis skills
- Health savings account
- Employee stock purchase plan
Quick Apply
Customer Success Manager- Business Banking & Money Movement
U.S. Bank National Association —Minneapolis, MN
- $71,400 - $92,400 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
9d
Customer Success Manager
Nortek Air Solutions, LLC —Minneapolis, MN
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Business
- Disability insurance
- Health insurance
Quick Apply
Enterprise Customer Success Manager
Solifi —Minneapolis, MN
- Full-time
- Office
- Bachelor's degree
- Senior level
- Health savings account
- AD&D insurance
10d
Customer Success Manager
Scientific Safety Alliance —Plymouth, MN
- $65,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Customer Success-Strategic Account Director
Nextern —Maple Grove, MN
- $170,000 - $195,000 a year
- Full-time
- Research
- Bachelor's degree
- Mentoring
- Health savings account
- AD&D insurance
Quick Apply
9d
Client Success Manager
InterActive Circle —Minneapolis, MN
- 11+ years
- Mid-level
Customer Success Manager, Business Banking & Money Movement
U.S. Bank National Association —Hopkins, MN
- $66,640 - $86,240 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
4d
Regional Manager of Client Success
IDeaS —Bloomington, MN
- Hybrid work
- Microsoft Outlook
- 11+ years
- English
Client Success Manager
Hubbard Broadcasting —Minneapolis-Saint Paul, MN
- $50,000 - $65,000 a year
- Full-time
- Marketing
- Writing skills
- English
Key Account Manager - Customer Success in Cybersecurity
FRSecure —Edina, MN
- $65,000 - $70,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Paid parental leave
- Paid holidays
Senior Customer Success Manager, Legal Software
Thomson Reuters —Eagan, MN
- $123,200 - $228,800 a year
- Full-time
- Computer science
- Master's degree
- Bachelor's degree
- Commuter assistance
- Health savings account
9d
Sr. FP&A Manager, Customer Success
Anaplan —Minneapolis, MN
- $117,000 - $168,000 a year
- Email
- Hybrid work
- Office
- 8 years
- Senior level
Quick Apply
Client Success Executive
CAMP Digital —Minneapolis, MN
- $60,000 - $75,000 a year
- Full-time
- Salesforce
- Office
- Fair chance
- Free parking
- Health savings account
Quick Apply
13d

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Customer Success Onboarding Manager

Hoxhunt
Minneapolis, MN

Quick Apply

Job Details

Full-time
$80,000 - $107,000 a year

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Project team coordination
Customer communication
Customer relationship building
Client onboarding
Client rapport building
Customer engagement
Technical customer support solution
Managing projects
Technical Proficiency
Stakeholder management

Full Job Description

Our mission and why it matters

We are on a mission to make humans the strongest security layer.

Human risk remains one of the biggest vulnerabilities and traditional awareness training is not enough. We take a different approach by combining AI-driven personalization, real threat detection, and behavioral science to actively protect people and organizations.

We don't just simulate risks. We build the tools that detect and stop them.

About this role

We are looking for a Customer Success Onboarding Manager for our Mid-Market whose mission is to ensure every new mid-market customer gets the right start—one that builds trust, removes friction, and sets them up for long-term success. You will play a pivotal role in guiding organizations through their initial Hoxhunt experience, turning complex technical implementations into seamless, value-driven onboarding journeys.

This role is designed for an experienced customer success or implementation professional who thrives in managing complex, high-stakes projects. You will own the full onboarding experience for our Mid-Market customers across the US, acting as their strategic guide and proactive point of contact from kick-off to go-live. You will navigate technical setups, align multiple stakeholders, and proactively address potential roadblocks to ensure projects stay on schedule. Beyond individual customer success, you will use your experience to refine our mid-market onboarding workflows, creating scalable processes that elevate our entire team.

What you’ll do

Own the full onboarding experience for Mid-Market customers from kick-off to a successful go-live, ensuring a seamless and value-driven start.
Manage multiple complex onboarding projects simultaneously, setting clear goals, timelines, and expectations with key stakeholders.
Guide customers through technical setups, ensuring everything stays on track while proactively addressing potential roadblocks or technical challenges.
Serve as a reliable, strategic point of contact, spending significant time on video conducting high-value customer meetings.
Drive process improvements by refining onboarding workflows and documentation to help us scale and continuously elevate the customer experience.
Collaborate closely with Sales, Product, and broader Customer Success teams to ensure smooth handoffs and long-term customer success.

What we're looking for

4+ years of experience in customer success, onboarding, technical implementation, or project management, ideally within B2B SaaS.
Proven experience managing complex, multi-stakeholder onboarding projects for mid-market or enterprise clients.
Strong technical aptitude, with the ability to confidently guide customers through technical setups and troubleshoot effectively.
Exceptional organizational and project coordination skills, with a disciplined approach to prioritizing tasks and meeting deadlines.
Excellent communication skills and a proactive, consultative mindset that builds immediate trust with customers.
A growth mindset, strong sense of ownership, and the ability to thrive in a fast-paced scale-up environment.

Bonus points

Hands-on experience with M365, G-Suite, SCIM, and SSO integrations.
Experience working within the cybersecurity industry.

Who you’ll work with

At Hoxhunt, we don't just build software. We build behavior change on a global scale. With a world-class product and over 50% year-on-year growth, we're helping companies around the world create a culture of cybersecurity, one employee at a time.

You’ll join a high-performing team focused on growing our presence in North America. The Minneapolis office is a hub for collaboration, where people work closely together, share ideas openly, and support each other in getting results. It’s a hands-on environment where you’ll have visibility into the business and the opportunity to make an impact early.

What you can expect from us

Compensation: Annual base salary of $80k–$90k depending on experience, plus a competitive commission model with on-target earnings of $97k–$107k.
Working ways: We work in a flexible, hybrid setting. Most roles include regular in-office time, typically two to three days per week.
High performance meets high humanity: We’re a high-performing team with ambitious goals and a strong focus on impact. Just as important, we create an environment where people feel supported, respected, and empowered to succeed together.
Authentic trust & autonomy: We hire great people and trust them to do great work. You’ll find a culture that values autonomy, giving you the space to take real ownership, drive impact, and help shape things early on.
A product you can be proud of: It is incredibly rare in cybersecurity to build an award-winning product that end-users genuinely love. You will join a fast-paced, technically sophisticated team making a real, measurable impact against cybercrime.
The perks that matter: Alongside this amazing community, you will enjoy a comprehensive benefits package including medical, dental, and vision coverage (with a portion of premiums covered by the company), life insurance, PTO, 11 paid holidays plus 2 floating holidays, wellness benefits, paid parental leave, a 401(k) match, and more.

Recruitment Process

We want to get to know you and how you think!

Our interview process typically includes:

Initial virtual interview with Talent Acquisition (30 min, remote)
Virtual interview with the Hiring Manager (45 min, remote)
Final panel interview at our office in Edina, MN (1 hour, onsite)
Offer
References & Background Check

About Hoxhunt

Hoxhunt was founded in 2016 by four visionaries. Today we are a global team of +270 amazing Hoxhunters advancing a truly AI-native category leader in human risk management, with key hubs in the United States, the United Kingdom, Singapore, and Finland. We are proud to be an award-winning, fast-growing software company, recognized by G2 and Gartner, named to TIME Magazine's list of the World's Top EdTech Companies, and featured for our innovation in major publications like Fast Company, TechCrunch, Forbes, and Inc.

As a multi-product company, Hoxhunt goes beyond traditional security awareness. We don't just educate employees through frequent, personalized, and behavior-changing cybersecurity training - we also actively build real threat intelligence and response tools that protect organizations against malicious cyberattacks every single day.

Be among the first to know about our open positions. Drop your details in our Talent Community, and we will reach out when there is a match!

Compensation Range: $97K - $107K

Quick Apply

Refine Your Search

client success manager jobs in minneapolis saint paul mn

Customer Success Onboarding Manager

Customer Success Onboarding Manager - Spend Management

Customer Success Manager

Customer Success Manager (Legal AI Solutions)

Client Success Manager

Mid Market Customer Success Manager

Senior Customer Success Manager

Customer Success Manager- Business Banking & Money Movement

Customer Success Manager

Enterprise Customer Success Manager

Customer Success Manager

Customer Success-Strategic Account Director

Client Success Manager

Customer Success Manager, Business Banking & Money Movement

Regional Manager of Client Success

Client Success Manager

Key Account Manager - Customer Success in Cybersecurity

Senior Customer Success Manager, Legal Software

Sr. FP&A Manager, Customer Success

Client Success Executive

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Our mission and why it matters

About this role

What you’ll do

What we're looking for

Bonus points

Who you’ll work with

What you can expect from us

About Hoxhunt

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