Top 24 Bilingual call center representative Jobs in Minnesota

Bilingual Benefits Customer Service Representative-Spanish or French – Bilingual Seasonal Colleague (Minneapolis) | 2026
WTW —Minneapolis, MN
- $19.50 - $20.00 an hour
- Overtime
- Remote
- HIPAA
- High school diploma or GED
- Fair chance
- Paid training
- Work from home
Quick Apply
Bilingual English / Spanish Customer Service Representative
UnitedHealthcare —Minnetonka, MN
- $18 - $32 an hour
- 8 hour shift
- Remote
- 18 years or older
- Spanish
- Pass drug screening
- Paid training
- Dental insurance
3d
Connection Advisor Associate (Call Center/Healthcare Scheduler), Remote
Hennepin Healthcare —Minneapolis, MN
- $21.35 - $24.82 an hour
- 8 hour shift
- Remote
- Spanish
- Microsoft Outlook
- Psychiatry
- Disability insurance
- Health insurance
3d
Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Minneapolis) | 2026
WTW —Minneapolis, MN
- $18.75 - $19.25 an hour
- Overtime
- Remote
- Spanish
- HIPAA
- English
- Paid training
- Work from home
Quick Apply
Customer Service Rep/Account Services
American Musical Supply serviced by MetroMinn LLC —Eden Prairie, MN
- $16 an hour
- Weekends as needed
- Spanish
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
2d
Customer Service/Collector
AscensionPoint Recovery Services —Coon Rapids, MN
- $18 - $21 an hour
- 8 hour shift
- Spanish
- Customer service
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Customer Service/Collector
AscensionPoint Recovery Services —Saint Louis Park, MN
- $18 - $21 an hour
- 8 hour shift
- Spanish
- Customer service
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Call Center Representative | Communication Assistant (MN)
Communication Service for the Deaf, Inc —Moorhead, MN
- From $14 an hour
- Part-time
- Remote
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid time off
- Work from home
Quick Apply
8d
Healthcare Contact Center Representative, Inside Sales
Guidehealth —Minneapolis, MN
- $20 - $22 an hour
- Full-time
- Remote
- HIPAA
- English
- Research
- Paid parental leave
- Disability insurance
1d
Customer Service Representative-Call Center
Handi Medical Supply —Saint Paul, MN
- $20 - $22 an hour
- Full-time
- Bilingual
- Computer literacy
- High school diploma or GED
- Free parking
- Paid holidays
Quick Apply
Call Center Representative-Bloomington, MN
Storti —Bloomington, MN
- $22 an hour
- Rotating shift
- Spanish
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Customer Experience Representative
Walters Recycling & Refuse —Blaine, MN
- $20.00 - $23.50 an hour
- Full-time
- Hybrid work
- 18 years or older
- Spanish
- Sales
- Paid parental leave
- Health savings account
Quick Apply
Customer Care Professional (Bilingual in French)
illumifin —Eden Prairie, MN
- From $17 an hour
- Monday to Friday
- Windows
- High school diploma or GED
- Organizational skills
14d
Collections Agent
Radius Global Solutions —Edina, MN
- Full-time
- Bilingual
- Computer literacy
- High school diploma or GED
- Paid training
- Paid holidays
Member Services Representative
Dakota Electric Association —Farmington, MN
- $25.35 - $28.97 an hour
- Spanish
- English
- Mid-level
- Health savings account
- Disability insurance
4d
Contact Center Representative
Leading Edge Credit Union —Worthington, MN
- $18 an hour
- Email
- Bilingual
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Advanced Patient Support Specialist
Minnesota Womens Care PA —Woodbury, MN
- $24 - $27 an hour
- Full-time
- Spanish
- CPR Certification
- Medical office experience
Quick Apply
Customer Service Representative
Copart —Avon, MN
- $18.00 - $20.29 an hour
- Overtime
- Bilingual
- Computer literacy
- Residential
- AD&D insurance
- Employee stock purchase plan
Quick Apply
Business Development Agent
Lincoln of Bloomington —Bloomington, MN
- $17 - $18 a week
- Part-time
- Bilingual
- Dealership
- Organizational skills
Quick Apply
11h

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Bilingual Benefits Customer Service Representative-Spanish or French – Bilingual Seasonal Colleague (Minneapolis) | 2026

WTW -
Minneapolis, MN

Quick Apply

Job Details

Full-time
$19.50 - $20.00 an hour

Benefits

Paid training
Work from home
Employee assistance program

Qualifications

Live chat
Texting/chatbox tools
Phone communication
High school diploma or GED
Typing
Productivity software

Full Job Description

Company Description

WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, WTW has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at wtwco.com.

This is a remote position, but candidates must reside within 2 hours of Minneapolis for occasional requests to be in the office, candidate is required to be in the office DAY 1 for equipment pickup.

Job Description

The Role

As a Seasonal Bilingual Benefits Customer Service Representative you will have the rewarding opportunity to help our Spanish or French and English client members through the enrollment process, and when making updates to their health care and/or pension plans. We allow you the freedom to take the time necessary to provide the highest level of service on each contact. You will spend your day on the phone, with opportunities to assist with chat and message center as you gain additional experience. We provide superior customer service in a work from home environment (following the initial training and onboarding period). In addition to a remote work opportunity (eligibility requirements to work from home must be met), you are eligible for the WTW 401(k) Savings Plan, the Employee Assistance Program (EAP), the Commuter Accounts program and any other benefits required by law.

Starting pay is at $19.50/hr. during our paid training program (approximately 1 month) as you complete onboarding and become familiar with our systems, services and customer service standards. After successful completion of your onboarding training, your pay rate will increase to $20.00/hr. We value your growth and reward your commitment.

During our busy season you will be expected to work a 40-hour week and overtime when requested. During initial training (and during our off season), your hours may fluctuate between 32 to 40 hours depending on client need.

This is a seasonal role; however we ask our high performers to remain with us to assist on other clients, and offer the top performers a full-time opportunity with Willis Towers Watson.

Key Responsibilities

Quickly build rapport and respond to Spanish or French speaking customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email and instant message
Ability to customize customer service approach to meet all types of member communication styles and personalities while maintaining professionalism, and diplomacy during difficult calls
Safeguard confidential information (e.g., medical, health, financial, personal, etc.) with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements
Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon
Read and understand client’s plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and also to anticipate the future needs of the member
Demonstrate knowledge, understanding and compliance with company and client procedures and guidelines providing appropriate and accurate information
Maintain and document complete and accurate call and case notes in English in a professional manner
Regularly participate in team meetings and training
Communicate and collaborate with colleagues, supervisors and other staff in a respectful manner
You will spend the majority of your time assisting customers
Perform other duties as assigned

Qualifications

Required

Excellent Spanish or French language skills
Move seamlessly between Spanish or French and English calls and translate calls into grammatically correct English call notes
Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem-solving skills
Ability to work in a structured environment – adhere to posted work schedule and breaks/lunches, following protocols and adhering to standards of excellence
High level attention to detail, multi-tasking, and ability to organize work
Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging
Ability to work autonomously in a self-paced, self-motivated team environment
Must be comfortable working in a virtual environment to include on-line training and interaction with Managers/Supervisors via chat
Ability to understand and follow oral and written instructions
Ability to type 30 words a minute
Experience working in a customer service environment
High School degree required

The following are a plus

Associate or Bachelor’s degree nice to have
Working knowledge of health and welfare and/or defined benefit pension plans
Experience working in a call center environment

Additional Information

The Company

At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help you sharpen your strategy, enhance organizational resilience, motivate your workforce and maximize performance.

Working shoulder to shoulder with you, we uncover opportunities for sustainable success—and provide perspective that moves you.

Learn more at wtwco.com.

The Business

Our Outsourcing Solutions business provides benefits administration and outsourcing solutions to many of the world’s leading organizations. Our purpose is to help our clients’ employees realize the full potential of their benefits; helping them be happier, healthier and more secure.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other colleagues, supervisors, and staff; adhere to standards of excellence; communicate effectively and respectfully with colleagues, supervisors, clients, and participants to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the ability to adhere to company policies, exercise sound judgment, effectively manage stress and work respectfully with others, exhibit trustworthiness and professionalism, and safeguard confidential information of participants (e.g., medical, health, financial, personal, etc.), WTW business operations and the Company’s reputation.

EOE, including disability/vets

Quick Apply

Refine Your Search

bilingual call center representative jobs in minnesota

Bilingual Benefits Customer Service Representative-Spanish or French – Bilingual Seasonal Colleague (Minneapolis) | 2026

Bilingual English / Spanish Customer Service Representative

Connection Advisor Associate (Call Center/Healthcare Scheduler), Remote

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Minneapolis) | 2026

Customer Service Rep/Account Services

Customer Service/Collector

Customer Service/Collector

Call Center Representative | Communication Assistant (MN)

Healthcare Contact Center Representative, Inside Sales

Customer Service Representative-Call Center

Call Center Representative-Bloomington, MN

Customer Experience Representative

Customer Care Professional (Bilingual in French)

Collections Agent

Member Services Representative

Contact Center Representative

Advanced Patient Support Specialist

Customer Service Representative

Business Development Agent

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