Top 98 Remote banking service Jobs in Minnesota

Member Service Representative
S3 Shared Services —Minnesota
- $39,998 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Communication skills
- Wellness program
- AD&D insurance
Claims Analyst - REMOTE
Ryder System —Saint Paul, MN
- $90,000 - $100,000 a year
- Full-time
- Remote
- Customer service
- Bachelor's degree
- Experience equivalent to degree accepted
- Disability insurance
- Health insurance
Closing Coordinator
Compeer Financial —Glencoe, MN
- $47,100 - $66,600 a year
- PRN
- Hybrid work
- Mid-level
- Office
- Math
- Wellness program
- Health savings account
Closing Coordinator
Compeer Financial —Glencoe, MN
- $47,100 - $66,600 a year
- PRN
- Hybrid work
- Mid-level
- Office
- Math
- Wellness program
- Health savings account
Equipment Finance Sales & Syndication Manager
Falcon National Bank —Saint Cloud, MN
- $120,000 - $150,000 a year
- Full-time
- Hybrid work
- 7 years
- Finance
- Business development
- Health savings account
- Paid holidays
Quick Apply
Senior Mortgage Loan Officer-Home Lending Center relocation
PNC Financial Services Group —Saint Paul, MN
- $37,440 - $44,990 a year
- Full-time
- Customer service
- Data analysis skills
- No degree
- Wellness program
- Health savings account
Loan Officer Minnesota – SBA 504 Lending
WBD, Inc —Minnesota
- $145,000 - $153,000 a year
- Full-time
- Remote
- Customer service
- Public speaking
- Mid-level
- Wellness program
- Health savings account
Quick Apply
11h
Financial Advisor
Thrivent —Eden Prairie, MN
- $45,000 - $100,000 a year
- Full-time
- Hybrid work
- Background check
- Fingerprint clearance
- Associate's degree
- Paid training
- Health savings account
Quick Apply
Senior Mortgage Loan Officer-HLC SIT
PNC Financial Services Group —Saint Paul, MN
- $37,440 - $44,990 a year
- Full-time
- Customer service
- Data analysis skills
- No degree
- Wellness program
- Health savings account
4d
Senior Production Artist (Hybrid)
Cella —Saint Paul, MN
- $40 - $50 an hour
- Full-time
- Office
- Senior level
- AD&D insurance
- Disability insurance
Lead Workforce Planning Senior Analyst - Remote Nationwide
Optum —Eden Prairie, MN
- $72,800 - $130,000 a year
- Full-time
- Remote
- Pass drug screening
- Presentation skills
- Bachelor's degree
6d
Generative AI Associate - Flexible Hours
Innodata Inc. —Saint Paul, MN
- $15 an hour
- Full-time
- Remote
- English
- Research
- Master's degree
- Flexible schedule
Quick Apply
Teller - Eagan, MN
Affinity Plus Federal Credit Union —Eagan, MN
- $17.05 - $20.41 an hour
- Full-time
- Computer literacy
- Office
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Service Operations Specialist - Minnetonka, MN
Coulee Bank —Minnetonka, MN
- $26 - $32 an hour
- Full-time
- Research
- Mid-level
- Office
- Profit sharing
- Paid holidays
Quick Apply
Teller - St. Paul, MN
Affinity Plus Federal Credit Union —Saint Paul, MN
- $17.05 - $20.41 an hour
- Full-time
- Computer literacy
- Office
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Client Service Center Associate - Banking
Alerus Financial —Minnesota
- $21 - $22 an hour
- Remote
- Ability to sit for extended periods
- Organizational skills
- In-person
- Paid holidays
- Disability insurance
Quick Apply
Client Delivery Specialist
Scale Bank —Minneapolis, MN
- $26 - $30 an hour
- Full-time
- Background check
- Writing skills
- Office
- Health savings account
- Health insurance
Quick Apply
6d
Manager, Parts Supply Management & Analytics - REMOTE
Ryder System —Saint Paul, MN
- $100,000 - $107,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Disability insurance
- Health insurance
Treasury Management Support Specialist
Frandsen Financial Corporation —Arden Hills, MN
- $26 - $34 an hour
- Mid-level
- Office
- 3 years
- Profit sharing
- Health insurance
Quick Apply
Transportation Senior Continuous Improvement Engineer (remote)
Ryder System —Saint Paul, MN
- $90,000 - $100,500 a year
- Remote
- 5 years
- Engineering
- Dry van
- Disability insurance
- Health insurance

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Member Service Representative

S3 Shared Services -
Minnesota

Apply Now

Job Details

Full-time
$39,998 a year

Benefits

Wellness program
AD&D insurance
Paid holidays
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Referral program

Qualifications

5 years
Mid-level
Communication skills
Time management

Full Job Description

Member Service Representative

The Member Service Representative (MSR) will be part of our talented fully remote Contact Center team. MSRs will answer high-volume inbound calls to assist with questions and requests regarding membership, banking products, services, and rates while consistently meeting efficiency and quality expectations in a fast-paced workflow. This role requires strong technical proficiency and the ability to navigate multiple platforms simultaneously (phone system, account servicing tools, and web-based applications) while accurately documenting interactions.

We pride ourselves on delivering world class service in a collaborative and supportive team environment. Our success is dependent upon employees who are self-motivated, dependable, adaptable, team oriented, and member focused, with the ability to work independently, manage competing priorities, and professionally handle escalations.

S3 STAR Values:

Service
Teamwork
Attitude
Results

Department: Contact Center

Reports to: Manager, Contact Center

Location: Remote

TOP JOB RESPONSIBILITIES:

Answer high-volume inbound calls and use strong technical proficiency to navigate multiple systems (telephony platform, account servicing tools, CRM, knowledge base, and web-based applications) to provide accurate information, resolve inquiries, and fulfill requests for member and non-member callers.
Perform required member verification, review accounts, communicate company and credit union policies/procedures, and document interactions and outcomes in the appropriate systems. Meet quality, schedule adherence, and productivity expectations, queue-based contact center
Partner with management, vendors, and credit union partners to resolve complex issues and escalations via email and internal messaging tools to support service requests, technical research, and issue resolution.
Support specialized digital, card, or loan queues and process related transactions with speed and accuracy.

Other responsibilities and opportunities:

Complete additional job-related projects and perform other duties as assigned by management.
Maintain high responsiveness by answering emails in a timely manner and completing all required annual training by their respective deadlines.
Maintains knowledge of current department policies and procedures by monitoring updates and communications.

QUALIFICATIONS & SKILLS:

5 years of work experience or a combination of relevant professional experience and education (Associate's Degree or higher) or applicable certifications may be considered.
Experience involving direct customer engagement or relationship management is required.
Banking and/or Fraud experience preferred.
Previous experience as a team leader/mentor/coach/trainer/supervisor is a plus.
Experience using Microsoft Teams, Outlook, CRM platforms and the ability to navigate multiple systems and applications simultaneously preferred, dual monitors are a plus
Proven ability to meet performance goals.
Strong de-escalation skills, including clear documentation and appropriate handoffs.
Ability to work independently, prioritize tasks, and maintain productivity.
Excellent verbal and written communication skills.
Comfortable in a fast-paced, high-volume environment while maintaining accuracy, professionalism, and compliance.
Highly organized and detail oriented.
Strong time-management skills.
Works well in a structured, procedure-driven environment.

FLSA: Nonexempt

PERKS AND BENEFITS:

Medical, dental, and vision insurance
Paid time off (PTO) starting at 20 days in your first year
Up to 11 paid holidays per year
401(k) with employer match and discretionary contribution
Employee referral program
Employee assistance program (EAP)
Health & wellness program
Life and AD&D Insurance
Accidental Injury, Critical Illness and Hospital Care Insurance
Peer-to-peer recognition program
Employee Discount Program
Fully remote (work from home)

About S3:

As a credit union service organization (CUSO), S3 collaborates with our partner credit unions (SECU of Maryland, Fourleaf Federal Credit Union, & Bellco Credit Union) to offer high quality operational solutions and support. We provide exceptional member service through our dedicated contact center, ensuring every interaction is handled with care, professionalism, and efficiency. We’re committed to equipping our partners to focus on what matters most— securing the futures of their members.

S3 has been recognized as a Top Workplace for the past five years, earning honors through USA TODAY, Newsweek, and The Baltimore Sun. This recognition reflects our commitment to our STAR values -service, teamwork, a positive attitude, and results- with Leadership that helps us deliver world-class support for our credit union partners. If you join our team, we’ll invest in your learning and development through training programs designed to power your success.

Salary Range

Grade 14: Min $39,998

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.”

ADA Statement & Requirements

S3 is committed to the full inclusion of all qualified individuals. In keeping with our commitment, S3 will take steps to ensure that people with disabilities are provided reasonable accommodations.

Work Environment- This position operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, filling cabinets and fax machines.

Cognitive Requirements-

Constantly: Compile, copy and compare information; Analyze and compute information. Problem solving and critical thinking; Exercise good judgement/reasoning and resourcefully solve routine problems; Organize and handle multiple tasks and prioritize; Handle confidential/sensitive information; Exhibit excellent customer service skills

Occasionally: Perform basic mathematical computations

Physical Requirements-

Constantly: Sit- Remaining in a seated position for long periods of time; Use hands/fingers for repetitive keyboard & hand motion; Speak coherently

Emotional Effort- Frequent short deadlines. Work environment hectic with continual periods of high stress.

Internal/External Interaction- Steady and ongoing with occasional periods of low volume.

Apply Now

Refine Your Search

remote banking service jobs in minnesota

Member Service Representative

Claims Analyst - REMOTE

Closing Coordinator

Closing Coordinator

Equipment Finance Sales & Syndication Manager

Senior Mortgage Loan Officer-Home Lending Center relocation

Loan Officer Minnesota – SBA 504 Lending

Financial Advisor

Senior Mortgage Loan Officer-HLC SIT

Senior Production Artist (Hybrid)

Lead Workforce Planning Senior Analyst - Remote Nationwide

Generative AI Associate - Flexible Hours

Teller - Eagan, MN

Service Operations Specialist - Minnetonka, MN

Teller - St. Paul, MN

Client Service Center Associate - Banking

Client Delivery Specialist

Manager, Parts Supply Management & Analytics - REMOTE

Treasury Management Support Specialist

Transportation Senior Continuous Improvement Engineer (remote)

I want to receive the latest job alert for remote banking service in minnesota

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